Opie Oils Reviews 

815
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the highly efficient dispatch process that ensures orders always arrive promptly at their destination. People also appreciate the extensive selection of products available at competitive prices, making it a highly reliable choice for vehicle maintenance needs. Some reviewers were not happy with occasional fulfillment mistakes, mentioning that incorrect items or wrong vehicle parts were mistakenly sent instead of what was originally ordered. Consumers also noted that parcels occasionally arrived with missing components, while others experienced damaged packaging or boxes during transit.

What people talk about most

Product

Clients share ambiguous opinions on product quality and item accuracy. While many consumers praise the... See more

Delivery service

Reviewers mention positive feedback about delivery_service, consistently praising the exceptionally fast... See more

Order

Customers consistently note ambiguous experiences with order. While some consumers praised fast delivery... See more

Service

People report positive experiences with service, highlighting a consistent and brilliant standard over many... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement. While many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'm a bit disappointed with Opie really. I've used them many times over the years for buying oils etc for my 2 old classic cars but not had anything from them for a while, until this week and they do... See more

Rated 3 out of 5 stars

Have used Opie Oils for many years (at least 14 years) to purchase services parts for my cars and motorbikes. Used to have an unparalled selection of oils at great prices and fast dispatch and... See more

Rated 3 out of 5 stars

Ive bought oil off Opie many times . But i cant understand why on there oil finder for your vehicle they keep and still , tell me to purchase the WRONG oil .

Rated 5 out of 5 stars

The customer service from Opie Oils is superb. Great communication, errors sorted quickly (within a couple of hours) I can’t praise the service enough. It was a pleasure to deal with Chris who unde... See more


Company details

  1. Car Service

Information provided by various external sources

Opie Oils is the UK's largest independent online retailer of Performance Oils and Fluids. We sell the most comprehensive range of quality and specialist oils for Cars and Bikes anywhere in Europe. Opie Oils sells over 70 brands in total, and it’s not just oils and fluids, Opie Oils have have an extensive range of OEM Filters, Spark & Glow plugs, Brembo brake parts, wiper blades, cleaning and detailing products, workshop products – the list is endless and we are constantly increasing the range available. We sell oils for all makes of cars and bikes, from the most extreme modern supercars and motorcycles to vintage, veteran and classic. You'll find oils for all applications from mineral monogrades to super high tech racing synthetics. We stock engine oils, gear oils, differential and axle oils, brake fluids, power steering fluid, coolant and workshop products. All in all, there's more than 400 car and bike oils and fluids available to buy at www.opieoils.co.uk Unmatched Expertise, unrivalled Choice and great Value for money are what makes Opie Oils the market leader.


Contact info

3.9

Great

TrustScore 4 out of 5

815 reviews

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No recent history of asking for reviews

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3.9

All reviews

(815)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

BEST COMPANY FOR OIL ETC

Second time using opie oils Quick and fast service. Order was shipped same day and arrived next day. Will always be using them for my oils and anything of the sort
Thanks again Lads Brilliant work!

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , I phoned to amend my order it was no problem,great price and great team , quick delivery.
Definitely use again .

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

The Car Enthusiasts Parts Store

I've been using Opie Oils since 2009 whenever my vehicles need a service.
As someone who gets hands on with my cars and carries out a lot of service work themselves, Opie provide a simple, easy to use way of locating the correct parts and fluids for any standard production car, motorcycle, or modified/custom vehicle. Their site is also a great place to find out more about the mysterious world of lubrication and is clearly staffed by car people. Can't imagine why you would shop anywhere else?

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

I,ve ordered oils and filters for my…

I,ve ordered oils and filters for my vehicle over the last five years, and has always been a smooth quick and efficient process, items arrive on time & in tact, plus they stock amsoil oil products which I use in my vehicles.not many stock this oil. Its a premium product. Will continue using this company for my motoring needs.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been a customer of opie oils for…

I’ve been a customer of opie oils for quite some time now and they are always my go to company for any auto motive needs especially engine fluids and oils. They have been great with me and even send out freebies to me in my box thanks again opie !! Amazing teams of people and great company

July 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great value & great service

Ordered 3 items on Sunday evening, all 3 items delivered lunchtime today.

The price of oil alone was fantastic value for money, more than £20 cheaper than any other supplier.

Price for other items was competitive.

Highly recommended.

July 24, 2024
Unprompted review
Rated 2 out of 5 stars

Another UK trait in trading practise.

As a local over the last few years was begining to use Opie Oils as a regular outlet for all my motoring needs since they advertise / market a whole range of products these days.

However thats all it's becoming. The website is a marketing to draw you in. Opie is one of the myriad of companies that now advertise and list products on the website that are not actually in stock when you get there despite there being being items as listed as in stock. This is a feature of hundreds of UK company websites now.

NO, I will not buy something online then have to wait three days before despatch when I should be able to just call in and buy the bl**dy thing.

DONT ADVERTISE THINGS YOU HAVEN'T GOT, or keep your website inventory regularly updated and linked to purchases and stock levels.

My last three trips to the customer desk have been a waste of time. It's a bit galling to be told we don't have it in stock but we can order it in ! Why not just trade as an online company then for these items.
Has proper shopping become an ancient past time.
Sucks.

July 20, 2024
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello, thank you for your feedback.

We would like to extend our sincerest apologies for this situation and any inconvenience caused.

We are an online business with a small outlet at the front of the building for online collections. Customers can come in without placing an order, however stock levels on the website are tailored for online orders.

With regards to the stock levels and the stock feeds we aim to be as transparent as possible. Given the diverse nature of the automotive sector it would be extremely difficult to carry everything within our one depot. We utilise our suppliers to hold stock as well. This stock will then be available usually within 1-2 working days. This lead time is incorporated within the dispatch estimates shown online.

Once again we apologise for any inconvenience.

Rated 5 out of 5 stars

Excellent customer service

Ordered oil on Thursday, arrived Friday but had leaked in transit. Contacted customer service and replacement sent and arrived Saturday. Fantastic customer service and competitive prices, highly recommend.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great company, exemplary customer service

Great company, with customer service that all companies should strive for.
There is a good choice of oils and service parts on their site. I have emailed them in the past, and found them quick to respond with useful information.
Without going into specifics, I recently emailed the company with a problem (compounded with me making the issue worse), and with equal fault on my part, I honestly didn't expect anything other to let them know of the issue, but I got a phone call from them the next day with an apology, and a very generous offer to rectify the problem, which was far more than I expected of them.

So, whilst I am used to shopping in a bricks and mortar store, Opie make a strong case to use online specialists like themselves, and I couldn't recommend them more, I'll definitely be shopping there again in future

June 24, 2024
Unprompted review
Rated 4 out of 5 stars

Incorrect oil filter delivered.

I ordered a 4 litre can of 0W40 Mobil 1 and an oil filter for BMW E92 coupe.
Both arrived in good time but when I came around to open the filter box it clearly was incorrect.
Now I know I didn't fully check what was inside the box but as a regular user of this organisation I trusted them.
I will have to think twice in future for anything other that oil.
Update
Following a telephone call from the customer service department the respondent claimed that for my vehicle there were indeed 2 types of oil filter and clearly, after looking at the pictures that I sent them, I had received the wrong one.
Not sure how this could be avoided in the future other than by stating the dimensions of the filters on the website or by referencing the chassis number, Nevertheless I accepted their apology in return for the correct filter. I have deducted one star simply because of the hassle involved and the fact that in order to attend an appointment the following day, I had to trudge over to the other side of town in 30 degrees of heat to buy a replacement.

June 25, 2024
Unprompted review
Rated 1 out of 5 stars

Charge for postage and then take 5 days…

Charge for postage and then take 5 days to dispatch,, and even then it's been a further 2 days and royal mail are still waiting for the parcel from you ! Ever other company I use , post out with in a day or 2 ,, and arrive with in 3 to 4 days ,,, 6 days and you haven't even dispatched the item ! Shocking company!

April 30, 2024
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello, thank you for your feedback.
Looking into the order, the order was dispatched on time, 30th April as shown on the order confirmation and also delivered within the delivery window, 3rd May. We do offer a faster delivery via FedEx however this was not chosen.
Best regards,
Sam

Rated 5 out of 5 stars

I have Used Opie oils a few times now…

I have Used Opie oils a few times now both times customer service has been excellent. There had been a small problem with delivery due to a shipping error but customer services did their upmost to rectify and accept responsibility. Products are widely available elsewhere, however I would always return back to this site as the service is exceptional in my experience and knowledge of the product really helps with is the specialist cars?

April 24, 2024
Unprompted review
Rated 4 out of 5 stars

Great company let down by logistics

Great company, good prices and good products, would be 5 stars but for your shipping options and preferred shipping company (FedEx). Having FedEx as your cheapest option at £6 is really uncompetitive pricing and FedEx are probably the worst option of all logistics companies in the U.K. TRULY TERRIBLE, ordered Tuesday (am) and won’t be delivered until Friday, was delayed by FedEx (as per usual) by 24hrs with no explanation, for £6 I would expect a properly reliable “express” service.Opie’s association and continued use of them would directly impact my decision to buy from you again.

April 12, 2024
Unprompted review

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