Opie Oils Reviews 

815
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the highly efficient dispatch process that ensures orders always arrive promptly at their destination. People also appreciate the extensive selection of products available at competitive prices, making it a highly reliable choice for vehicle maintenance needs. Some reviewers were not happy with occasional fulfillment mistakes, mentioning that incorrect items or wrong vehicle parts were mistakenly sent instead of what was originally ordered. Consumers also noted that parcels occasionally arrived with missing components, while others experienced damaged packaging or boxes during transit.

What people talk about most

Product

Clients share ambiguous opinions on product quality and item accuracy. While many consumers praise the... See more

Delivery service

Reviewers mention positive feedback about delivery_service, consistently praising the exceptionally fast... See more

Order

Customers consistently note ambiguous experiences with order. While some consumers praised fast delivery... See more

Service

People report positive experiences with service, highlighting a consistent and brilliant standard over many... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement. While many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'm a bit disappointed with Opie really. I've used them many times over the years for buying oils etc for my 2 old classic cars but not had anything from them for a while, until this week and they do... See more

Rated 3 out of 5 stars

Have used Opie Oils for many years (at least 14 years) to purchase services parts for my cars and motorbikes. Used to have an unparalled selection of oils at great prices and fast dispatch and... See more

Rated 3 out of 5 stars

Ive bought oil off Opie many times . But i cant understand why on there oil finder for your vehicle they keep and still , tell me to purchase the WRONG oil .

Rated 5 out of 5 stars

The customer service from Opie Oils is superb. Great communication, errors sorted quickly (within a couple of hours) I can’t praise the service enough. It was a pleasure to deal with Chris who unde... See more


Company details

  1. Car Service

Information provided by various external sources

Opie Oils is the UK's largest independent online retailer of Performance Oils and Fluids. We sell the most comprehensive range of quality and specialist oils for Cars and Bikes anywhere in Europe. Opie Oils sells over 70 brands in total, and it’s not just oils and fluids, Opie Oils have have an extensive range of OEM Filters, Spark & Glow plugs, Brembo brake parts, wiper blades, cleaning and detailing products, workshop products – the list is endless and we are constantly increasing the range available. We sell oils for all makes of cars and bikes, from the most extreme modern supercars and motorcycles to vintage, veteran and classic. You'll find oils for all applications from mineral monogrades to super high tech racing synthetics. We stock engine oils, gear oils, differential and axle oils, brake fluids, power steering fluid, coolant and workshop products. All in all, there's more than 400 car and bike oils and fluids available to buy at www.opieoils.co.uk Unmatched Expertise, unrivalled Choice and great Value for money are what makes Opie Oils the market leader.


Contact info

3.9

Great

TrustScore 4 out of 5

815 reviews

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No recent history of asking for reviews

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3.9

All reviews

(815)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheapest price = highest price

Nothing went wrong, but buyers be aware Opie marketing about cheapest oil prices including 15% off everything is hype. For example, their price for Shell Helix Ultra Professional 5W30 AJL is £56.95/5ltr + £6.95 for delivery. But I've been buying it for £36 including free delivery. Trust Pilot have as usual threatened to remove review as soon as Opie Oils flagged it unless I could provide proof of purchase. Rather idiotic on their part as I didn't purchase any oil from Opie because their price was twice the price of the retailer I did purchase oil from

August 17, 2023
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello Colin, thank you for your feedback.
We appreciate that there may be cheaper alternatives out there, because of this we do offer price beaters and regular promotions and discounts via our website. Further more, we are also cheaper than other retailers for this particular item online and we only deal with trusted uk oil distributors.

We will always do our upmost to assist our customer both pre & post sale.
We flagged this review to gain more information on the situation as we could not see an order that this review was relating to and as you have stated, you have not placed and order.
Regards, Sam

Rated 5 out of 5 stars

Brilliant customer service.

Been going to Opie Oils for years for oil for my car, never had an issue until today. I was missing 1L from my order. Contacted them via their website and within minutes I was advised they would send the missing oil Royal Mail Priority. Absolutely brilliant service.

Will continue to use Opie Oils and will continue to recommend them to friends who ask where I get my stuff to service my car.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great price and service

Great price and service, lad on the telephone very polite and actually called back when he said he would! Unheard of in the modern age. My new go-to webshop.

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

I have used this company for many years…

I have used this company for many years mainly because of their competitive prices but will never use again after my latest purchase. Parts I ordered recently are clearly faulty but they've been giving me the run around for days now, first they had to contact the manufacturer to confirm the obvious and came back to me with a ridiculous answer. They then said a manager would have to deal with the issue who came back with an even more ridiculous answer. This is all to save the a few quid in return postage costs. This is exactly the same as my first encounter trying to return faulty goods so its obviously their policy to give the customer the run around until they give up, that won't happen with me though next stop consumer rights.

July 19, 2023
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello Bryan, thank you for your review.
As discussed we have been in regular communication with yourself regarding the problems you were facing with these parts.

We have had confirmation from both the supplier and the manufacturer that the items are not faulty. We have now received the items back and you have been refunded .However during inspection the parts have been found not to be faulty and are completely fine to use.

We can assure you it is not of our interest to give our customers "the run around" as we aim to be as helpful as possible no matter the issue both pre and post sale.

Best regards,
Sam


Rated 5 out of 5 stars

This is the best company I have ever…

This is the best company I have ever dealt with,,I have been using them for 5 years or more. They give any information that is asked of them, online or over the phone..
My emails gave always been answered within a few hours and telephone calls are always answered immediately.. Their knowledge is extremely good and Goods delivered promptly.. Excellent

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Miles ahead of other usual oil/service parts providers.

Having been a customer of theirs for over three years now I can whole heartedly say I cannot fault Opie Oils whatsoever. Same day dispatch every time, with outstanding customer services for the rare occasion I had a delivery issue with the courier.

Their website is well laid out, their packing methods ensure there are no leaks and their prices cannot be beaten especially as there's free UK mainland delivery over £75. Plus you a get free air freshener usually 😁

If I could give 10stars I would! Thank you Opie oils!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great delivery after Boiler Juice let down

After being let down by boiler juice, at late notice we called Opie Oils Redruth and they managed to get us booked in on the next working day (after the weekend and bank holiday), it was a competitive price and they really got us out of a fix. We'll certainly be ditching BJ and going direct from now on.

May 9, 2023
Unprompted review
Rated 3 out of 5 stars

Good deal, sent & delivered late.

Good deal on the filter and oil I ordered, but disappointing my order was sent and delivered a day later than the estimated delivery date.

May 5, 2023
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello, thank you for your feedback.
We apologise for any inconvenience caused. Sometimes unforeseen can occur causing delays.
Our customer service team are always on hand to help.
Apologies again for any inconvenience caused.

Rated 5 out of 5 stars

I have been using Opie Oils for several…

I have been using Opie Oils for several years now, really since I have owned a car I have been buying from them.

The selection of products is fantastic and the website is pretty easy to navigate compared to others. The 'servicing essentials' page is the easiest way to find the majority of parts you need for routine maintenance. The prices aren't always the cheapest around but they offer a price match and they have offers on pretty frequently. Though the oil is cheaper than elsewhere that I've found.

The only complaint I would have is the time between ordering and dispatch as it can take a while. I think this is a shame as sometimes the convenience of going and picking something up straight away from a more expensive place trumps the savings from going with Opie Oils. So if ordering something to work on the car at the weekend because the weather looks good its maybe best to look a couple of weeks ahead.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

The place to go for oils, all round great

Fantastic range of products, easy to use website, good pricing, friendly and quick communication that is helpful. Fast shipping.
Free air freshener in the box.
Returning customer and will do so again.

April 1, 2023
Unprompted review

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