OPS-Store Reviews 

19,734
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought several different products from Ops-Store the past months. Never had any issues and fast shipping from France to Denmark.

Rated 5 out of 5 stars

EN: Super fast, next day delivery! (Maybe I just happen to live relatively close to the company's warehouse... But, whatever the case, I received the purchases after just 12-18hours of placing the... See more

Rated 5 out of 5 stars

My package from OPS-STORE arrived today 29/08/24. This was an Arisaka 38 Japanese airsoft replica WW2 rifle. It came well packaged, very quickly and above all considerably cheaper than any other dist... See more

Rated 4 out of 5 stars

The VFC M110K1 GBBr rifle met a defect immediately after the first 10 bullets, one of them catched into the feeding Ramp damaging it and the rubber too, I have had to buy a new VFC Feeding Ramp V2 wit... See more

Company details

  1. Paintball Store

About OPS-Store

Written by the company

OPS-Store est un spécialiste des produits Airsoft en France. Composé d'une équipe de passionnés, OPS-Store distribue de nombreuses marques : Tokyo Marui, 5.11, ARES, VFC, KWA, G&P, AW CUSTOM, Airsoft Masterpiece, WE, Acetech, A10 Equipment, WoSport, CONDOR, Templar's Gear, Direct Action, FMA, WADSN, Holy Warrior, Sightmark, Z-tac, Cytac, Klarus.

OPS-Store dispose aussi d'un atelier destiné à la réparation à l'upgrade des répliques. Le très large choix de pièces que propose le shop vous permettra de faire évoluer votre produit à votre convenance !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(19,734)

1,677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Rien à dire

Rien à dire. Tout est correct. De la commande à la livraison. Article : DP17 Deadpool Custom Metal Version Force Trigger Ascend / WE Gaz, conforme à la description.

April 11, 2023
Rated 5 out of 5 stars

Excellent experience with OPS-Store

Excellent experience with OPS-Store. The ordered product is perfect, delivery was really fast, faster than a order placed on the same day within Germany. Information about order, delivery and tracking was available at all times.
For a delivery to Germany I was able to choose between three carriers, I chose the intermediate one - Chronopost which in Germany was fulfilled by DPD.
I've got this store bookmarked for future orders.
Merci beaucoup!

April 2, 2023
Rated 1 out of 5 stars

Sometimes poop

They dont even answer in english when you need assistence.
I bought serious cash in a few months. ONE pistol was defective, it shooted on the right about 15cm from 8m (i am quite a good shooter also with real steel), they didnt recognize the fault and ship back to me. I bought a ghk 780euros, didnt even empy a mag. They said they would refound me, instead they made me a voucher. When you are lucky the weapona work like any other shop. There is nothing in particoular, powair6 is way better for a lot of things.

I sent a lot of message because i buy a lot of things.
The pistol ia fu**ed and now i am Stucked with a flawed gun. I have to change hop up unit, barrell etc because i cant even sell it. I dont want someone to get something that doesnt work.
About the voucher i didnt receive any advise.
I just know that one night after a few weeks i ordered 850euros of goods and had to pay 100 something.. So i unserstood what was going one. Dont give me that bs voucher story. I am not stupid. O buy thousands of goods from all over the world paying with paypal. I know how paypal works.

March 17, 2023
OPS-Store logo

Reply from OPS-Store

Hello Marco,

You sent a lot of message to us, 90% of the time we answered to you in english (some of your messages are in Italian by the way).

Your replica has been tested by our technicians at the range you were supposed to have problems and they didn't saw any side spin that you have experienced. That's why we send it back to you without any extra shipping cost.

Your refund has been made, the thing is that we have to generate a voucher first to do it. It doesn't change anything to your side.

I can understand your frustration, but it doesn't allow you to insult our after sale service employees.

We remain at your disposal.

Regards.

OPS-Store Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look