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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the service provided, noting its effectiveness in removing personal information from various data brokers and reducing their online footprint. Reviewers appreciate the detailed reports and screenshots that prove the successful removal of their data, making the process transparent and reassuring. The user experience is often described as easy to use and navigate, with many finding the dashboard clear and informative. Many recommend the service for its efficiency and the peace of mind it offers in managing online privacy. However, some people were dissatisfied with the ongoing presence of their information online even after using the service, and a few mentioned issues with the login process and CAPTCHA. There were also comments about the service being slow compared to other options and concerns about the service's efficiency.

What people talk about most

Service

Customers consistently note positive experiences with service, with many highly recommending it for its... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers expressing satisfaction with its... See more

User experience

Consumers find the user experience to be positive, with many describing the application as easy to use,... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some customers expressing satisfaction and... See more

Product

Customers had ambiguous experiences with the product, with some expressing strong dissatisfaction, stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've personally had great results from the AI Optery removal of my personal information. I liked it enough to subscribe to my second year with Optery. It is worth it in my opinion nowadays with data b... See more

Company replied

Rated 5 out of 5 stars

Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and aft... See more

Company replied

Rated 5 out of 5 stars

So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more

Company replied


Company details

  1. Security Service

Written by the company

With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.


Contact info

4.2

Great

TrustScore 4 out of 5

198 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very in-depth removals

November 19, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback! We're glad to know you value the depth and detail of our removal process. Your feedback inspires us to continue providing top-notch service. Please feel free to reach out if you need any assistance.

Rated 5 out of 5 stars

Great staff, great service

At first, like most people I guess, I started out with basic service. Then I upgraded to the Ultimate and seems like a good choice. But the best experience was when I changed email address and phone number both Zaira & Amelia (probably different shifts!) were EXCELLENT at "fixing" my login credentials so I could keep on rolling with my account! And so far I'm disappearing from the web so this is a great thing to have!

November 17, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback! We're so glad to hear you had a great experience with our customer suppot team, and that you're seeing progress with your information being removed. If you need any help in the future, feel free to reach out!

Rated 5 out of 5 stars

Fantastic Service!

I want to express my appreciation for Optery, a service focused on helping users remove personal information from the internet. From the moment I enrolled, I was struck by Optery's effectiveness in locating and eliminating our personal data across various online platforms. The process was simple, and I quickly observed a notable decrease in the sensitive information available about my family online.

What truly impressed me was the overall positive experience we had. The user interface was intuitive, making it easy to navigate. I found it refreshing how accessible the different features were for managing our online presence without any complications.

Another standout aspect was Optery's support system. Whenever I had inquiries, they responded promptly and ensured all my concerns were addressed, even following up afterward! Such dedicated customer service is a rarity and deserves commendation.

In all, my experience with Optery has been overwhelmingly positive from start to finish. Its effectiveness in removing personal information, user-friendly design, and exceptional customer support makes me wholeheartedly recommend this service to anyone looking to improve their online privacy. Thank you, Optery, for making this process so seamless!

November 1, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you so much for the wonderful feedback! We’re so happy to hear Optery has helped protect your privacy and that using our platform was a smooth experience for you. It’s great to know our support team was there when you needed them too.

If you ever need anything else, just let us know. Thanks again for choosing Optery and for your recommendation!

Rated 5 out of 5 stars

Great service

Great service, easy to use

October 28, 2024
Unprompted review
Optery logo

Reply from Optery

We're so glad to hear that you're happy with our service. Your satisfaction is our top priority. Thank you for choosing Optery!

Don't hesitate to reach out if you have additional questions or feedback.

Rated 5 out of 5 stars

Optery is the best!!

Hello! With some effort and using the links provided by Optery I was able to get my data removed manually myself!

Here is a quote from the Data Broker: "Your request to remove your information from the Intelius website, will be applied to the Public Data displayed on all people search sites owned by PeopleConnect including TruthFinder.com, Intelius.com, Instantcheckmate.com and USSearch.com."

Thanks for the info which allowed me to get this done on my own. Hopefully they won't add my data back!! Just wanted to give Optery props as I would not have been able to get this done without the data supplied by Optery! Fred Gerbig - A happy Optery customer!

October 18, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your success! We're so glad that the information and links from Optery helped you successfully remove your data from those data brokers. It's always rewarding to hear that our resources empower you to take control of your privacy.

Here at Optery, we continuously monitor data brokers. If your information is ever republished, we'll be on top of it and work towards removing it again. In the meantime, fingers crossed that your data stays removed!

We appreciate you being a happy Optery customer!

Rated 5 out of 5 stars

Did what they said they'd do

Did what they said they'd do. Extremely satisfied.

October 14, 2024
Unprompted review
Optery logo

Reply from Optery

Thanks for the great feedback! We're glad to hear that you're extremely satisfied with the service and that we were able to meet your expectations. If you need any further assistance or have additional questions, feel free to reach out.

Rated 5 out of 5 stars

Less spam calls

As soon as i signed on to the service, the work on my provacy began. I stated seeing noticable resluts, notibly less spam phone calls.

September 30, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your positive experience! It’s great to hear that you noticed fewer spam calls after starting with Optery. Our service works continuously to remove your personal data from data brokers, which can help reduce the amount of unwanted communications, like spam calls. If you need any further assistance or have more questions about the process, feel free to reach out!

Rated 5 out of 5 stars

Great service

Great service, removals were actioned on from day 1. I will continue to be a customer as long as they continue to provide top-notch service.

October 9, 2024
Unprompted review
Optery logo

Reply from Optery

Thanks so much for the positive feedback. We're really happy to hear that Optery has been helpful in protecting your privacy and you've seen results from day one. We're committed to providing top-notch service, and your support means a lot to us.

Don't hesitate to reach out if you have additional questions or feedback. Thanks again for choosing Optery!

Rated 3 out of 5 stars

90% good, 10% scam

90% good, 10% scammy. Lots of removals come quickly at first, and then the longer it goes on, the slower they get, the fewer removals move to in-progress, and the fewer successful removals you experience. They are motivated to drag things out for as long as possible to keep collecting your 20 bucks a month for as long as they can. At this rate, I fully expect that final removal will come some time in 2036.

What removals they actually do perform in a timely manner, however, are effective and painless, and they do a decent job of telling you with reports where things stand. They provide links so you can see for yourself that you've been removed. Anecdotally, the number of unsolicited sales and recruiter calls I've received have dropped precipitously in the time I've been using their service. I just wish they didn't slow to a crawl to keep collecting my money every month.

September 30, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your thoughts and for the positive feedback. We understand your frustration with the slow progress after the initial removals. Data broker removals can be dynamic and sometimes unpredictable. Factors like data broker updates, re-publishing profiles, and the volume of removal requests can influence the pace of removals.

We do our best to keep things moving and provide transparency in reports. Please don't hesitate to reach out if you'd like any specific help or updates in removals.

Rated 5 out of 5 stars

Zaria

Zaria, was super helpful and l will sign up for the website because of her understanding, knowledge and support!

September 28, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for taking the time to share your positive feedback! Zaira's assistance is a testament to our commitment to providing excellent customer service.

Don't hesitate to reach out if you have additional questions or feedback.

Rated 5 out of 5 stars

This service has tremendously helped me…

This service has tremendously helped me to remove my personal information from the data brokers and search engines. I think their service is wonderful and I'd recommend it to anyone.

September 24, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for taking the time to share your positive experience. We're thrilled to hear that our service has been so beneficial to you! It's our goal to provide the best possible service. We appreciate your recommendation.

Don't hesitate to reach out if you have additional questions or feedback.

Rated 4 out of 5 stars

Good service

Good service

September 19, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your feedback! We're glad to hear that you've had a positive experience with Optery. Your satisfaction is our top priority, and we'll continue to strive to provide you with the best possible service.

Don't hesitate to reach out if you have additional questions or feedback.

Rated 5 out of 5 stars

Works great.

September 20, 2024
Unprompted review
Optery logo

Reply from Optery

It's wonderful to know that Optery is meeting your needs. Your feedback means a lot to us. If you have any questions in the future, don't hesitate to contact our customer support team.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, which is hard to come by in today’s world. Thank you!!!!

August 23, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your kind words! We’re glad you had a great experience with our customer service. If you need any more help, feel free to reach out.

Rated 5 out of 5 stars

So far it's been great

So far it's been great. I search for my name and all I find is other people with the same name. Four months ago mine was all over the search results. Now I can even find it when digging. If it stays this good I'll be resubscribbing. Definitely worth the added safety with all of the cybercrime of today. I retired with almost 30 years in I.T, support at all levels. GET IT!

August 1, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your review! We're thrilled to hear that our service has been effective in removing your personal information from search results. It's great to have the support of an IT professional like yourself. We'll continue working hard to ensure your privacy stays protected.

Please feel free to contact us if you have other questions or feedbacks.

Rated 5 out of 5 stars

Good feedback and exposure disclosure

The firm provides feedback on the progress to date and gives details of the sites where exposures exists. This allows the user to do self-removals, which speeds up the process.

July 25, 2024
Optery logo

Reply from Optery

Thank you for sharing your experience. We are delighted to hear that our feedback and exposure disclosure processes have been beneficial to you. We strive to provide transparent and timely updates to help our customer stay informed and take necessary actions.

Don't hesitate to reach out if you have additional questions or feedback.

Rated 5 out of 5 stars

Optery found sites I never knew…

Optery found sites I never knew existed.
took me off many sites.
I'm cancelling my Gmail, which allowed all the junk mail and scams.

July 26, 2024
Unprompted review
Optery logo

Reply from Optery

We're happy that Optery helped you uncover those hidden data brokers and get you off so many sites! Our mission is to make managing your online presence easier and more transparent. Your feedback is invaluable to us, so please don't hesitate to share any other thoughts or suggestions. Thanks again for sharing your experience with us!

Rated 2 out of 5 stars

Two Years Later My Data Remains Exposed!!

My data remains exposed on Over 55 data brokers sites despite paying for Optery's Ultimate Plan for over two years now, including giving them Power of Attorney for removals and reaching out to their customer support numerous times on the matter. Their service did manage to get my data off a few hundred sites but as my data remains exposed perpetually on dozens of public data sites, it seems irrelevant that Optery was able to remove some of it. It's worth noting that there are 2x more exposed data sites today (August 2025) than when I first posted this review at the one year mark (July 2024). So I've given them an extra year and ended up worse off. So it's hard not to confirm their removal promises are misleading or at best disappointing.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

I'm a clinician. Optery changed my life.

I've been an Optery customer for about 2 years. This company is a huge part of my peace of mind and quite literally, my physical safety. I'm a clinician, and it's vital that my physical address is hidden from unstable clients. Data brokers make this virtually impossible to do on my own. I found Optery after looking at comparison articles...and have never looked back. My digital footprint used to be out of control, even though I didn't use social media - my address was everywhere. It was a horrible feeling - and for me, quite literally unsafe. Within months of being with Optery, that changed dramatically, and 18 or so months later, there's no trace of me on the web. For me, this is security, this is peace of mind, this is freedom. Optery's customer support is fantastic, and they're also a highly ethical company - they regularly make statements when data broker stuff hits the news, and they stay clear of conflict-of-interest relationships with the data brokers. For me, being an Optery client is also voting with my hard earned money - I want companies that conduct themselves like Optery to thrive. In a wild west digital landscape that laws can't keep up with well, we need Optery's clear, strong ethics and efficacious protection very badly. I'm incredibly relieved to be their client. I've looked at the mediocre and poor reviews here and you can read Optery's responses for yourself. It seems to me the folks who are leaving less than 5 stars may not have enough information on how data removal works. It's not instant, and that's not because of Optery - Optery works as quickly as possible, using tools that are a lot stronger and more sophisticated than anyone else. Data brokers are pernicious and have their own process for letting go of your information; Optery has a system that requires them to let it go as quickly as possible and it takes time for the brokers to respond. That's not on Optery and any removal service encounters data broker resistance. If you don't want data broker resistance, we need to pressure our lawmakers. With Optery, you can trust them to stay on it and get the job done - think of it as a lawyer who goes to bat for you. There is no universe in which a lawyer wins a case within a few hours (though sometimes Optery does, and that's incredible). It's just a normal reality that it takes a little time. For me, that meant there was all the more reason to get Optery sooner rather than later and to let the company go to town on the data brokers throwing all my sensitive information out there. I couldn't be more glad I did.

July 20, 2024
Unprompted review
Optery logo

Reply from Optery

We're so glad to hear Optery has made a difference for you! Your safety and peace of mind are important to us, and we're honored to be a part of protecting your privacy.

Thank you for sharing your experience and for your kind words about our team and our commitment to ethics. We'll keep working hard to be the best privacy advocate we can be. Let us know if you have any questions or additional feedback.

Rated 4 out of 5 stars

Optery helps reduce your online data and footprint

Optery helps reduce your online data and footprint well for a process that takes too much time to do on your own. Technically, their free plan helps find the site locations for you to remove yourself, but where they make their money is working to contact, remove your data, and ensure it remains removed. Their dashboard excels in showing you their progress understandably and helpfully.
Even though I paid for a yearly plan, removing me from all the sites took a bit too long though. 6 months later I still have some removals in progress. Perhaps this is the norm in the industry.

July 21, 2024
Unprompted review
Optery logo

Reply from Optery

Thank you for your valuable feedback. We're pleased that our dashboard and progress reports have been beneficial in your understanding of the removal process. While there may be differences in data broker procedures that cause removals to take longer than expected, rest assured that Optery is diligently working to complete your requests as efficiently as possible. We appreciate your patience and understanding throughout this process. Please don't hesitate to reach out to our customer support if you have any questions or additional feedback.

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