Optimum Nutrition Reviews 

Was ordering for long time. But last time are worst. Parcel disappeared. Customer service not answering. USELESS! Waist of money. Optimum Nutrition production in UK are FAKE!

Ordered from them for the 1st time. Expected to receive the package within 5 days. It has been nearly a month since ordering and nothing has come. The logistics company has lost the package in transit and Optimum Nutrition were opening an 'investigation' which would take 10 days. Still nothing back from them. I got in contact requesting a refund but they seem to be ignoring me now. What's the point in running an e-commerce business if this is the experience you're giving customers.

Update: ON continued to ignore my emails for a refund so had to go through my bank to raise a dispute. Thankfully Lloyds fronted the loss and paid directly into my account within 1 hour.

Excellent! I love ON. The only problem is that sometimes delivery can be slow, otherwise they're priced fairly and does the job over other brands

Have been a loyal customer for many years. Recently just had two products delivered. First product was glutamine powder, this one had the silver foil seal removed on the inside of the tub and had leaked all over the box and other product. I emailed customer services about this and my worry about how the product could be contaminated. Their response was that it’s normal for the seal to be off! Which is ridiculous because I have never experienced in the last 15years. No refund offered!

The second product was they gold standard whey. I had ordered a chocolate mint flavour, the label said chocolate mint however when I opened the tub up it was a white vanilla powder. Explained this to customer services and they only offered me a refund on this product. In order to get the refund I have to return the product first which isn’t straight forward because it needs to be in a box which I don’t have, need to spend more money to get my money back. The batch number also looks like it’s been tampered with.

The customer service has been so poor and disgraceful for a company of this size, would recommend never using them. I sure won’t be

I love ON products, especially Whey Gold Protein.

Bought the ON 50g protein shake from a local supplier on the UK, they are the biz, although watch out, when you shake the bottle it builds up a lot of pressure and the milk sprays everywhere when you open it, like a coke bottle but sticky milk.

Decided to go direct to on site, avoid using the ON site as they didn't package the purchase correctly and then after the bottles were damaged during transit, the courier left the package 50metres down the drive, clearly avoiding me rejecting the parcel.

Box was soaking and milk all the way up the drive, rang ON and emailed them, the customer service team are useless. Told them to collect the remaining damaged bottles and they refused. Offered by a credit note, what's a joke.

If you can, buy the product locally and watch out for the pressure spray when you open the bottle.

Just love them and their products. All around amazing and help me with my workouts

Be aware of their adds. They may be misleading. I receive an add about having an extrat product if I buy a big product. I didnt receive any of what they promised on their add. I tried to reach them on the chat nobody is replying, it's been almost 2 weeks. Andwhen they reply. They said that they know that it's their mistake but they wont send anything. Just like that.

I tried some flavors and I didn't like it, there are only two flavors that I liked (double rich chocolate i didn't like it so much) and (mocha capptchino) i like it

ON protein is by far the best protein i've tasted. Really good taste, with little sugar and the price is standard for such quality.

A long overdue review for my favorite nutrition.
Always been a fan of you guys, you truly deliver the best quality out there! Your product is keeping me going for years!!!!!

Good stuff! I recommend!

No complaints. Ordered milk chocolate and french vanilla whey powders. Got a 15% discount as well. Arrived within a week.

Having purchased this product from amazon I was adviced to contact ON in regards to quality issues. Having done this they had no concerns and said I should deal with it with amazon! Even though they are the manufacturing company, I wasn't asked a batch number to make sure no one else has this issue. It could be a choking hazard! I was told to complain to amazon ( sending me in a loop) When I pointed this out I was blindly given another email address asking me to send complaints to that address with no supporting information about what this company was or why I should email them. Bringing this up they said it was the " parent company". Absolutely useless it's a different story if I was complaining about something trivia like the taste.

Used to he a reputable company but now use their products at your own risk.

Ordered the ON T-Shirt. This product has gone from a high quality cotton to an actual Fruit of the Loom T Shirt (based on the label) which, costs £1 RRP. The ON logo is of poor quality too. The ordering and delivery process was excellent but overall really shocked that ON have decided to reduce the quality of one their own products.

Use their Creatine Monohydrate and Serious Mass when bulking, great products that always deliver, never a problem with delivery or quality of products.

Would always recommend Optimum Nutrition to anyone interested in working out, they’re the best of the best.

Very happy with my recent online order. Purchase went very smoothly and I received my order in a reasonable amount of time, given the COVID situation. The product itself (Gold Standard whey protein) is excellent. I tried it for the first time and it was really good, if not the best I've had so far. Optimum Nutrition also gives good discounts. Highly recommended.