I’d give opus virtual 4 out of 5 stars. My experience has been solid overall professional setup, reliable service, and a smooth onboarding process. There’s a little room for improvement in certain are... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am new to Opus. Introduced through @itscoachk who specializes in Grant Funding Education where her community learns the process of how to access Grant Funding. This is where I found Opus because she... See more
Company replied
It was really smooth and effortless. The ladies I spoke to from the office in Florida, were super helpful. They made a very stressless stress, free and painless, any issues I had, we're handled very,... See more
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I needed text messaging added to my existing number. I called Opus VO and got Samantha on the phone, and she was very kind, polite and knew exactly how to help me. She patiently talked me through how... See more
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4.3
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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I have been with this company and they…
I have been with this company and they always work with me and for me. They make my business great. I highly recommend them
November 26, 2025
Unprompted review
Reply from Opus Virtual Offices
Thank you for sharing your experience. We are pleased to know that our team and services have consistently supported your business and contributed to its growth. Your recommendation is sincerely appreciated. We look forward to continuing to provide reliable, professional service.
Reply from Opus Virtual Offices
Thank you for sharing your experience! Supporting startups with a professional presence and seamless office solutions is exactly what we aim for. We’re glad Opus has been the right choice for you.
Reply from Opus Virtual Offices
Thanks for sharing! Providing great customer service and mail management are priorities for us, and we’re glad that’s reflected in your experience.
Worthy of recommendations
Simple and easy process and very friendly, knowledgeable. Happy to answer any questions you may have. Will definitely recommend. Thank you for a great experience.
October 11, 2025
Reply from Opus Virtual Offices
Thank you for taking the time to share your experience. We are pleased to hear that you found our process efficient and our team both knowledgeable and supportive. We greatly appreciate your recommendation and remain committed to providing exceptional service. Please feel free to contact us should you need any further assistance, 1 (888) 898-9868.
I have reached out to ur consumers…
I have reached out to ur consumers resolution dept. no response … this service is not what I need to position my business
October 8, 2025
Reply from Opus Virtual Offices
We’re sorry the location you selected did not meet your needs. Our records show that you spoke with two of our representatives, and during those conversations, we offered alternative options that might better suit your business.
We also reached out by phone and left a message to discuss further. Our goal is always to provide support and explore solutions whenever possible. We appreciate your feedback and remain available if you would like to revisit options.
Opus processed and set up my virtual…
Opus processed and set up my virtual office etc in a very timely manner.
October 9, 2025
Reply from Opus Virtual Offices
Thank you for your feedback. We are pleased to hear that your virtual office was processed and set up in a timely and efficient manner. Providing prompt, reliable service is a priority for us. Should you need any further assistance, our team is here to help, 1 (888) 898-9868.
Great company to work with so far
Great company to work with so far. All automated and on time.
September 30, 2025
Reply from Opus Virtual Offices
Thank you for sharing your experience. We’re glad to know everything has been running smoothly and on schedule. We appreciate your confidence in our services and look forward to continuing to support your business needs.
Professional services.
October 3, 2025
Reply from Opus Virtual Offices
Thank you for your feedback. We’re glad to know our services met your expectations for professionalism. Please feel free to reach out if we can assist you further.
A Game Changer
Great service, reliable, affordable, I am so glad I found this company. The assistant is sweet and helpful. 5 stars is well warranted.
September 26, 2025
Needs to do better
They can improve by actually doing a service when they charge you… not able to receive any of the services due to not having all required documentation but still gets charged for three months
September 25, 2025
Reply from Opus Virtual Offices
We’re sorry to hear about your experience and appreciate the opportunity to clarify. Our records show all services were setup except for mail handling services, which were delayed because you had not submitted a notarized USPS Form 1583. This form is not an Opus requirement, but rather a requirement imposed by the United States Postal Service to ensure that your mail is being delivered to an authorized location.
As soon as we noticed the issue, our team reached out multiple times by phone and email to help you complete the form, but unfortunately, we did not receive a reply. As a courtesy, we notarized your form at no extra cost and submitted it to your selected location to complete your setup.
We’d still be happy to go over your account details directly to make sure everything is clear and resolved. Feel free to contact our customer service team at (888)898-9868 at your earliest convenience. Thank you.
I appreciate the company being…
I appreciate the company being transparent with the services that they offer. Getting what I'm paying for.
September 26, 2025
Reply from Opus Virtual Offices
Thank you for your feedback. We’re glad to hear that you value our transparency and that our services meet your expectations. We remain committed to providing clear, reliable solutions and excellent service.
Great experience and wonderful…
Great experience and wonderful staff/front desk receptionist. My company is four years in!! I only wish that this office had mail forwarding services!!! That’s a major disadvantage!!!!
September 23, 2025
Reply from Opus Virtual Offices
Thank you for your continued trust over the past four years. We’re pleased to know you’ve had a positive experience with our team. We would be happy to review available options to assist you with mail forwarding. Please give us a call at our toll-free number, (888) 898-9868. We look forward to assisting you and continuing to serve you as a valued customer.
Reply from Opus Virtual Offices
Thank you for your feedback. We’re pleased to hear that you find Opus Virtual Offices’ pricing to be economical. We strive to provide cost-effective solutions without compromising on professional services, helping businesses like yours operate efficiently and confidently.
Having a physical address to use …
Having a physical address to use as a mailing destination makes life easier as a business owner without obviously purchasing an actual building.
Whether its for loan purposes or plan and simple legitimacy in the eyes of banks.
September 21, 2025
Reply from Opus Virtual Offices
Thank you for sharing your experience! We're glad to hear that having a professional business address has made things easier for you.
Providing our clients with a credible solution for their business needs is exactly what Opus Virtual Offices is all about. We appreciate your trust and are happy to be part of your business journey!
Reply from Opus Virtual Offices
Thank you for your 5-star review. We’re glad to know you had a positive experience with our customer service team. If you ever need further assistance, please don’t hesitate to contact us at 1 (888) 898-9868
Ease of setup
Ease of setup, the verification process ensured my information is protected. The customer service follow-up call explaining other benefits and how to access additional resources needed in the future were great! Overall great experience.
September 13, 2025
Reply from Opus Virtual Offices
Thank you for sharing your review! At Opus, we value your business and want to ensure the Virtual Office process is smooth and seamless. Please do not hesitate to contact us if you have any questions. We are always here to help!
The mailroom never forwarded my mail
The mailroom never forwarded my mail. Nor did they pick up the phone consistently.
Issue Resolved 10/20/2025
September 8, 2025
Reply from Opus Virtual Offices
Thank you for bringing this to our attention. Our records show that several attempts were made to contact you to address your concerns regarding mail forwarding and any issues with phone communication. We’d like the opportunity to rectify this matter and ensure your services are functioning properly. Please contact us directly at s 1 (888) 898-9868 so we can assist you right away.
Reply from Opus Virtual Offices
Thank you for sharing your feedback. We’re pleased to know that you’re satisfied with the service and the professionalism of our staff. We value your continued trust and support. If you ever need assistance, please contact us at 1 (888) 898-9868.
I was told that the address and phone…
I was told that the address and phone number would show as a location and not a PO box but when I went to the bank and gave the address I was told that they were listed as a PO Box location similar to UPS stores. But now I have the address and it is on my company registration. False statements lead to issues with setting up a business. I am very disappointed and I am now searching for a physical location for our business and wasted money paying for the wrong services.
September 4, 2025
Reply from Opus Virtual Offices
Thank you for sharing your feedback. Our team has been in contact with you several times to assist and even offered an alternative location. Both locations you referenced have confirmed that they maintain secure mail handling procedures, including surveillance cameras and government-cleared staff.
While premium virtual offices are fully compliant business addresses, some banks may apply their own classification systems. Often these issues can be resolved through communication with the bank and providing the proper documentation. That said, we’re happy to help you find a location that best fits your business needs. Please contact us at 1 (888) 898-9868 so we can work together toward a resolution.
very good response for answering phone…
very good response for answering phone professionally.
September 22, 2025
Unprompted review
Reply from Opus Virtual Offices
Thank you for sharing your experience with us! We take pride in delivering professional and timely live call answering services for all our clients.
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