Orange Recycle Reviews 

1,275
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Scam artists! I was offered a good, decent price for my iPhone and I thoroughly checked that it fit the criteria to get that amount. A couple of small scratches etc but it fit the bill. Af... See more

Rated 1 out of 5 stars

EE reycle, Utter rip off merchants, quoted £145 for galaxy s6 edge, in mint condition as good as, very well looked after no damage at all, claiming internal LCD damage. Advised me to commit fraud an... See more

Rated 5 out of 5 stars

I sent for my return envelope Tues evening with a valuation of £60 max. Envelope received Thurs morning, phone posted Fri morning........Cheque received Wed morning for the full amount. Absolutely no... See more

Rated 5 out of 5 stars

Best phone recycling service I have used. I looked at all the recycling companies online Orange offered the most flashback so I went with it. Within two days I received a small box to place my use... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

We accept phones from any network and have been recycling phones for our customers for longer than anyone else in the U.K. To date we have processed over 20m devices so you can be sure that if you send your phone to us it'll be in safe hands.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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3.0

All reviews

(1,275)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

You will sell your phone, but not for the price you thought.

Good customer service and reasonable delivery times but they will knock off a large amount of your phone's value for minor issues. Bacs transfer Payment delivery was shockingly slow (5 days once the price was accepted) - I won't recycle my next phone with Orange.

July 9, 2013
Unprompted review
Rated 5 out of 5 stars

Quick & Easy

Free postage and only took about a week from first registering the phone to sell to the time the money was in my account no problems whatsoever

July 5, 2013
Unprompted review
Rated 1 out of 5 stars

hopeless

was told made call for three hours 50 minutes 21 seconds, said impossible was told thats it !!

July 5, 2013
Unprompted review
Rated 3 out of 5 stars

Slow Response

I had to ring up to find out why I hadn't heard anything to which I was told that she would get her supervisor to ring me back.This didnt happen but 1 day later I got an email saying that they were putting the money into my account.

July 3, 2013
Unprompted review
Rated 5 out of 5 stars

One of the best experience I,ve had with a company

The thing I mostly loved was the constant communication,updates where in the process I was regarding that they had received my mobiles and what would happen next. And the money was paid in to my account within 3 days
Already told my friends about my very positive experience

July 3, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent, speedy service

I was really impressed with the service. The free post packaging arrived within a day, I had an email confirming the price within a couple of days, and the cheque arrived shortly after. An excellent service and would definitely use again

July 3, 2013
Unprompted review
Rated 1 out of 5 stars

Not the best wish I had taken the offer from phones 4u

The phone worked perfectly fine when I sent it then they had the cheek to say it had water inside and also the volume button didn't work, utter rubbish the phone was perfect when I sent it, they then took £40 of their offer, not a lot I could do but accept. This is one company I will definitely not use ever again and if I can stop any of my friends using it as well I will.

July 1, 2013
Unprompted review
Rated 3 out of 5 stars

Had a problem then got it sorted

The first week was a nightmare as they couldn't find my phone hence 3stars then after that the money was sent next day that get 5 stars. I would get everyone to get there phone sent off recorded delivery then you have proof they have your phone.

June 29, 2013
Unprompted review

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