Orange Recycle Reviews 

1,275
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Scam artists! I was offered a good, decent price for my iPhone and I thoroughly checked that it fit the criteria to get that amount. A couple of small scratches etc but it fit the bill. Af... See more

Rated 1 out of 5 stars

EE reycle, Utter rip off merchants, quoted £145 for galaxy s6 edge, in mint condition as good as, very well looked after no damage at all, claiming internal LCD damage. Advised me to commit fraud an... See more

Rated 5 out of 5 stars

I sent for my return envelope Tues evening with a valuation of £60 max. Envelope received Thurs morning, phone posted Fri morning........Cheque received Wed morning for the full amount. Absolutely no... See more

Rated 5 out of 5 stars

Best phone recycling service I have used. I looked at all the recycling companies online Orange offered the most flashback so I went with it. Within two days I received a small box to place my use... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

We accept phones from any network and have been recycling phones for our customers for longer than anyone else in the U.K. To date we have processed over 20m devices so you can be sure that if you send your phone to us it'll be in safe hands.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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3.0

All reviews

(1,275)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Really quick and efficient service

I felt I got a fair price for my iPhone. the start button did not work so the offer was fine by me.

Got money into my account a couple of days later!

This is not the first time I have used them and I presume not the last!

September 4, 2013
Unprompted review
Rated 5 out of 5 stars

Quick, easy and efficient.

very easy to access site and negotiate through it.Quick service with mobile follow up...No quibbles and money in bank in 3 days.

September 4, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Clear and conscise. Given the amount that was stated and recieved payment exceptionally quick, within 24 hours.

September 4, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant

You were rally good and kept me up to date with the whole process

September 4, 2013
Unprompted review
Rated 4 out of 5 stars

Recycle Not Landfill!

I had a box full of chargers and old mobile phones - I was so glad to be able to recycle them and not contribute to landfill. Also, even better, I received payment for two of them. Excellent! Would definitely use this service again.

September 3, 2013
Unprompted review
Rated 4 out of 5 stars

Easy

Really simple to carry out the transaction.

September 3, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent, fair service.

I used this service to recycle my old mobile after my upgrade. The value given for the phone was the best price offered from all of the similar mobile recycling services that I checked out.
I was given the full value of the phone although I expected to be offered the second tier of 90% of the value.
It was a quick, efficient service, (around 1 week in total) from agreeing to send my phone to receiving the money in my bank.

Excellent, I won't hesitate to use it again and will recommend them to anyone.

September 1, 2013
Unprompted review
Rated 5 out of 5 stars

Great bonus to be able to sell my old phone!

Selling my old phone through Orange Recycle was quick and easy and I was very pleased with the price I received. I was able to make the deal online and then follow the clear instructions for sending my phone. I received the money into my bank account within days.

August 31, 2013
Unprompted review
Rated 3 out of 5 stars

Decent service but with some hitches

Received exactly the amount they quoted me - which was great.
My only gripe is that my phone had a red flag status against it so it could not be processed until it had been removed - this was not their fault, however, they never contacted me to advise me about this. I only found out about the status when I contacted them after two weeks of not hearing anything. From this point forward I managed to resolve the issue in a couple of weeks. Overall , they were very prompt in their email responses and the matter was resolved satisfactorily - so I would use them again.

August 31, 2013
Unprompted review
Rated 5 out of 5 stars

brilliant service!!!!

after searching around my local area and getting prices for my phone,which was only 4 weeks old,was dissapointed with the offers made.orange recycle was the best deal around.i had no problemsthey posted me a pre paid jiffy bag i returned it and within the week my money was in the bank.highly reccomend orange.

August 31, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

This is a brilliant way to recycle a mobile it was easy, safe and a very quick response and transaction.

August 31, 2013
Unprompted review
Rated 4 out of 5 stars

Great service. Small hickup but sorted very fast abd effeciently

Sent in my Xperia Arc valued online at £53. Got tested and told I would get full amount. However only £29 was put into my account.

I phoned up and a very nice lady looked into it for me. Turned out it was an error their end and the rest of the money was in my account within 2 days.
Would definitely use again and my thanks to them

August 30, 2013
Unprompted review
Rated 5 out of 5 stars

Very fast payment with no quibbles

it was a very simple process of entering my details and getting a value for my phone.
the packaging arrived the next day and I got a cheque in the post the day after I posted the phone to them. Very quick and efficient.

August 29, 2013
Unprompted review
Rated 5 out of 5 stars

Easy and fast service

Quick to send the pack through and to get paid. Price was higher than with other sites, and no cheques! Hurrah! Paid straight into the bank within a couple of days, would defo recommend!

August 29, 2013
Unprompted review
Rated 5 out of 5 stars

Very easy to recycle my phone

It was easy to find out how much my phone was worth, put in the details. I received my post it bag and instructions quickly. They texted me to keep me up to date and I received my money! Easy

August 28, 2013
Unprompted review

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