Orro Bikes Reviews 119

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I didn’t buy my bike direct from Orro but got it from another supplier from the south coast last year. I emailed Orro directly regarding an issue with my saddle, I immediately got a response request... See more

Rated 1 out of 5 stars

Having bought a Venturi STC I needed a spare part, it's listed on their website but out of stock. I emailed a couple of times to ask them about it and if it will be available again, but didn't receiv... See more

Rated 5 out of 5 stars

I’m not one for writing views, good or bad, but I have to say I have now purchased two bikes from Orro, and each time they've delivered. My first purchase was just before lockdown, and I recently... See more

Company details

  1. Bicycle Store

Written by the company

Carbon road bikes & aluminium road bikes hand-built for endurance, speed, and game-changing comfort. Buy yours today for the journey of a lifetime. Each ORRO bike is designed and tested by our passionate team at our Sussex headquarters at the foot of Ditchling Beacon. This iconic climb serves as both inspiration and a perfect testing ground for our bikes. All ORRO bikes are finished with the highest quality parts to ensure that every ride is a special experience. Innovation: At Orro we are always looking to innovate. Our collaboration with the industry-leading British carbon producer, Sigmatex allows us to use their SigmaST carbon and InnegraTM technologies in our range-topping bikes: Gold STC, Venturi, and Terra C models. We are always searching to improve and design beautifully engineered bikes. Designed & Assemlbed in Sussex: All Orro bikes are designed in the heart of Sussex at our dedicated facility in Lower Dicker. Orro is firmly at the forefront of UK bicycle design and manufacture – working with the industry’s leading technicians and mechanics we have championed tapered headtubes, bolt through axles and disc brakes. We utilise the finest materials available to us, and when we cannot find one that we deem sufficient, we develop it ourselves.


Contact info

3.4

Average

TrustScore 3.5 out of 5

119 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Orro Terra C a superb Gravel and do it all bike

Bought my Orro Terra C in 2021. It’s a superb bike and fantastic value for money. It has a full Shimano Groupset and high quality parts fitted to the frame from Deda. The wheels are Fulcrum and built well. The carbon frame is very well made and paint quality is great. After two years of riding it on both road and gravel the bike has been faultless. I have noticed during servicing that who ever built the bike at Orro did a great job of assembling it, every part of the frame has been well finished and the surfaces of the bottom bracket, brake bosses etc have been faced prior to assembly. Overall I couldn’t be happier with my purchase.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Enjoying my Orro Terra C bike

I have been really happy with my Orro Terra C 105. I like the geometry and have configured it to become my winter and all round bike. I fitted a GRX crankset for lower gearing and to get better clearance between the chainwheels and the very wide downtube. I've fitted full mudguards, taking advantage of the generous clearance to the forks and bridge. As a result I have a very capable audax/climbing/winter bike. And i can easily tackle gravel rides. I think the way the cables are routed down the head tube is very neat.
I had occasion to phone up Orro for a bit of advice about the cable runs and they were very helpful. I also bought a spare mech hanger which was sent promptly.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Be different. Be Orro!

Bought an Orro Terra C Gravel bike with 105 GS in 2021, around £2k.it was a good price for the component set. I didn’t fancy paying £600 more for the same kit just because it said Canondale on it. Been running it mainly on road and it’s rapid. People have been genuinely suprised a gravel bike can run so well up against your road bikes. Not had an issue and the bike always gets top comments. Nice to be riding a quality British brand and it also feels more unique.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

The Best Bike Iv owned

I hadn’t really considered an Orro bike because I didn’t know a lot about the brand,until I researched it found out it was British so decided to give it a go,I bought a Venturi Taylor Made with Di2 with Airbeat Wheels,BlkTec integrated cockpit and can honestly say the best thing Iv ever done, couldn’t recommend it enough!!! Unbelievable good value for money not only good looking but really well built,compared some of the more well known brands with the same set up and running gear and they came out much more expensive,my next bike will definitely be another Orro!! Solid 5 stars from me

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

ORRO GOLD.I

I purchased my Orro Golf around 6 years ago. I still love riding it , it has a great lightweight carbon frame, Ultegra spec. I've ridden it in the Pyrenees, up long steep climbs used in the Tour. It's never let me down, a quality build from Orro. The fact it's British is a real bonus. My next bike, I'll be shopping with them again.
Gary.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Orro Venturi STC Tailor Made

I can't put into words how much I adore my new(ish) Orro Venturi STC. I actually picked it up just before Christmas 2021 (2022 model) and didn't really get to experience it properly for a few weeks due to the weather. I can't do the bike justice if I'm honest - it's great for climbing and descending, super quick on the flat stuff and it just munches through corners. It also looks fantastic - matt black with gold decals - absolutely stunning. Even the annoying stuff (getting a bracket to fit both a Garmin and Cycliq light/camera) was easy enough! I cannot recommend this bike or brand highly enough.

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Orro Terra c 105 Hydro

I’ve had an Orro Terra c 105 Hydro since 2018. It has served me well on weekend gravel rides as well as more adventurous multi day bike packing trips such as an off road LeJoG. It feels as good to ride today as it did on the first ride. If you want a bike that can take a beating on rough ground and also eat up the road fairly swiftly too I’d very much recommend one. It is my first Orro bike and when I eventually decide to retire it I’ll be looking to get another from them.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

I've had an Orro Pyro for 6 years now

I've had an Orro Pyro for 6 years now. I've rode the C2C twice, rode many Audax events, lots of Sportives and too many club rides etc to count, on my Orro. It's by far my favourite bike. My next new bike will definitely be an Orro Gold.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Orro frame replacement under warranty

I’ve been riding Orro carbon road bikes since 2015 , first an oxygen then in 2018 I upgraded to a gold STC ultegra, in late 2022 it developed a fault with the frame, Orro replaced my frame with a brand new one aswell as the seatpost ,headset ,bottom bracket, bar tape and collection/delivery, just paid a small fee covering mechanic costs . Fantastic customer service and great communication from everyone at Orro bikes .

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Bikes at a fair price

I have 2 Orro bikes, a pyro(now called called gold evo) and a Terra C. Both have been amazing and i love to ride. Their website is great and their chat function anwsers questions ranging from tyre choice to torque requirements. They really are a fantastic brand and go toe to toe with the big brands. In my opinion they come out on top!

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Orro Signature Venturri

Brought my Orro Signature Venturi in Oct 22 but kept it safe until the spring. Have been riding in since May and it’s a dream. Included ride London and London to Paris, taking over an hour off my ride London time in the process. Add to that I got the Bucolic blue (doesn’t seem available anymore) and gave list count of the number of people who commented on how much they like the bike and particularly the colour. Couldn’t be happier

May 28, 2023
Unprompted review
Rated 5 out of 5 stars

Orro venturi stc

After now riding my Orro Venturi stc for 2.5 years and over 3000 miles over flat and hilly terrain I can truly say this is the best road bike I’ve owned, not only is it good looking in stealth black , it goes as good as it looks, after upgrading from a tarmac sl2 the Venturi,s aero really allows you to push on and hold speed with minimal effort. The aero frame is stiff and compliant at the same time, comfortable to ride for long distances, with minimal road chatter through the bars and saddle,
Over the time I’ve upgraded to a Taylor made spec, 28mm tyres as standard allow for lower pressures which increases comfort ,
I’m always getting compliments from other riders as how good my bike looks, and it not only looks fast it Is fast. Lower Priced compared to the other main brand competitors, without making compromises makes the Orro Venturi stc a bike to seriously consider for all types of riders looking to upgrade their riding experience 👍🚴🚴🚴👍

August 14, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I placed and paid for an order on the website on the 23rd June. At the time the website said the part was due in stock on the same day. It now says they don't know if/when it will be back in stock.

I've had no contact from Orro to update me and am unable to get hold of anyone. Between placing the order and now (7th August), I have emailed, used the website contact form, used the website chat facility, telephoned (no one answers) and direct messaged via Instagram. I've had no reply.

They still have my money.

If someone from Orro is reading this, please can you reply.

June 23, 2023
Unprompted review
Rated 1 out of 5 stars

The frame mounts for mudguards rusted

The frame mounts for mudguards rusted. Two mounts pulled out two broke the screws. Contacted service for advice. Long wait and they had next to nothing to offer. Waste of effort. Rest of the bike is ok.

August 7, 2022
Unprompted review
Rated 5 out of 5 stars

New Venturi STC - fantastic bike!

I've long been an admirer of the Venturi STC and finally decided to push the button on the Tailor Made Ultegra Di2 version. I could not be happier with the bike, it feels as good to ride as it looks, fast and comfortable.
Great customer service/advice and helpful in arranging a convenient delivery time

May 12, 2023
Unprompted review
Orro Bikes logo

Reply from Orro Bikes

Hi Jon, Many thanks for the review. We hope you have many more happy miles on the bike. Thanks, Adam

Rated 5 out of 5 stars

Top bike- Orror Venturi STC DI2

Have been looking for a new bike for over a year and due to the availability and other factors it was not till Feb that did the move.. After looking online at the Orro Venturi STC DI2 and looking it in flesh, I was trying a reason not to buy it... What it was offering was too good to be true.. A few minor spec issues that were actually a blessing for me were the wheels and the tyres, as I already have an expensive pair of carbon wheels with top tubeless tyres. And to avoid any misunderstandings, the fulcrum wheels are more than decent and the tyres are fine as well. That is one way to keen the price down
So I had the bike for almost 3 months and managed to ride just over 500miles/800km with two back to back long rides just this past with a combine total of 245 km
The bike is comfortable even for long rides and is amazingly fast. Its so noticeable that are high speeds you need a lot less effort. I did comparison on the same stretch of road with my previous very decent bike and the Orro Venturi, so it was not just my imagination Also, the frame not only beautiful but also super responsive when cornering. The matt black and no visible cables makes it a great looker even with the stock wheels, let alone with a better set of carbons. And last but not least, the DI2 Ultegra gears that the bike are fitted are amazing.. Going from mechanical to electronic gears is a big step. While I was sceptical about the 140 mm front disc as a lot of bikes come with 160 mm/140 mm front back, the stopping power is superb even for a heavy rider like me.
So my experience with the Orro brand and bike after 3 months of ownership and a decent number of miles I could not be happier.. Great bike at more than decent price for the specs on offer..

ps: Only moaning I have is not about the bike but the original Fulcrum RC400 that cannot be converted to QR, thus restricting my ability to swap the wheels around on my bikes as and when they are needed . But that has no reflection to the bike or Orro brand but more related to my specific requirements and limitations on the fulcrum wheels

May 2, 2023
Unprompted review
Orro Bikes logo

Reply from Orro Bikes

Hi Theo,

Thanks for the in depth review, it's great to hear that you love the bike and we hope you enjoy many more happy miles on it. Thanks, Adam

Rated 5 out of 5 stars

Topclass bikes and rapid on the road

Topclass bikes and rapid on the road. Couldn’t be happier with mind. Best looking bikes on the market imo.

March 14, 2023
Unprompted review
Orro Bikes logo

Reply from Orro Bikes

Thank you for the review Jason.

Enjoy the bike and we hope to see you enjoy many happy miles on it :D

Rated 1 out of 5 stars

Appalling customer service and…

Appalling customer service and appalling bike. Bottom Bracket and steering bearings of my terra C were wrecked after one wet ride and limited milage. Orro could not even be bothered to respond to a polite email asking for some advice. This is the only bike I have regretted buying.

March 2, 2023
Unprompted review
Orro Bikes logo

Reply from Orro Bikes

Hi Paul,

Sorry to hear you have not received the best service from us so far. I believe we have now replied to your earlier email. We have sold many, many Terra C bikes over the last few years and this is not something we see happen at all. It would certainly be worth a visit to the bike shop you bought it from to check there is nothing that could be causing the bearings to fail prematurely.

Thanks, Adam

Rated 1 out of 5 stars

Really poor customer service so far

Really poor customer service from my experience so far. Asked a question via their website but never received a response. Ordered a frame anyway that was showing as in stock (website said in stock bikes despatched in 3 days) and paid. Apart from a very amateurish looking receipt have heard nothing since. Have emailed them to ask what is going on and again no response. Quite honestly starting to think I have been conned and will lose the money I have paid.

February 25, 2023
Unprompted review
Orro Bikes logo

Reply from Orro Bikes

Hi Colin,

We are really sorry to hear you didn't receive the best service from us, I believe this has been looked into and resolved now but please do let us know if that is not the case.

Thanks, Adam

Rated 5 out of 5 stars

Orro Venturi STC

I have recently purchased the Orro Venturi STC 105 di2. It is a great bike and excellent value for money compared to bigger-named manufacturers. Although I have only ridden it a couple of times, it cruises relatively with effort at 20mph compared to my other road bikes. The frame is stiff but yet a comfortable ride with the 28cm tyres. In stealth black, the frame looks lovely. I look forward to many more miles on it this year. Although I purchased the bike online and not through Orro directly, Orro were quick to respond to a question that I emailed them.

February 22, 2023
Unprompted review
Orro Bikes logo

Reply from Orro Bikes

Thank you for the review Mike - the Venturi is a lovely bike and we see a lot of people beating their previous PB's when they get one!

Enjoy the bike and we hope to see you enjoy many happy miles on it :D

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