OSM Worldwide Reviews 439

I unfortunately ordered from a company that uses this "shipping partner" and they have held on to my package for a while. It just keep bouncing around to different locations under the OSM Worldwide name and when I reached out to them they claimed they handed it to USPS. USPS usually scans things pretty quickly but they never received the package. On USPS's website it says they're still waiting for it. The package is stuck in some place in MD and has not moved since the 10th of November. I ordered that package on November 5th, it was shipped on the 6th, and it was supposed to be delivered on November 11th (which is an already delayed date). It is November 14th and I have yet to either see an update or to get the package. It still reads as being in that OSM distribution center in MD. Some companies use this service to cut corners. Avoid them!

All these negative reviews are mostly just generating hysteria, this is from a loud minority. First experience with OSM, absolutely no problem. Was picked up on the 6th, arrived at York, PA on the 7th. Once at York, it left the same day around the afternoon, and arrived at my USPS regional facility on the 8th in the evening. After this point, my review wouldn't be on OSM, it would be on USPS, so I will not include any more information. OSM fulfilled their duty in the time mentioned, and the package was delivered in the 1-5 business day promise.

OSM has picked up two items from retailers and failed to move them to the USPS in a timely manner. Apparently they let shipping items linger in their saddle brook NJ place for days if not weeks. There are no updates that they post and seem to have no accountability. Although I dont want to blame the retailers who post on ETSY, they are going for the cheapest route and collecting money for expedited shipments. This company is a joke

They take too long to move stuff. I have waited 9 days already for a package and it hasn't arrived and there is no update to the tracking of it. Where is my package??
USPS: 420843249274890172373135150377

I ordered a package through a reputable Resaler. they had said it would take 7-10 business days to be delivered. well we are coming up on 10 days and nothing. when I track the package the USPS states that it was picked up by OSM 8 days ago and hasn't moved since. when I reached out to OSM I got a generic response and was given no help. if you see that OSM is going to handle your package request a different shipping method. A quick google search will reveal that OSM has a one star rating on every review platform and has nothing but negative reviews and horror stories. If you are a business DO NOT WORK WITH OSM! It will negatively affect your business!

bought glasses from glasses usa - they shipped them last week, just departed this suck companies warehouse and still hasn't made it to the United States Postal Service yet. Horrible

I placed an order on September 4 and the item was shipped September 5 and eBay estimated I would receive it by September 11. There was updates to the tracking daily but that stopped after the update saying it had departed their York, PA facility. Until the USPS accepts the item there is nothing they can do on their end. I contacted OSM two days ago and was told to give the USPS 7-10 business days from the last scan to sort and scan the package and because of how my items shipped (bound printed matter) it would take longer to be delivered. Had the seller just went through the USPS and sent the books media mail, it’s estimated my items would have arrived in 8 days. Instead they have been missing since the September 8 scan, but OSM doesn’t consider it late or missing. Their customer service is unhelpful and say to contact the shipper. They take no responsibility and didn’t even try to find out where the package is. Other items went through OSM in York, PA after this one and I’ve received them, but these books are just out there somewhere. I pointed that out, but it was ignored. From now on I won’t do business with anyone that uses OSM. This seems to have been an issue for years with them and nothing has changed.

ive never had an issue with them through thriftbooks and i order a lot from there. here's to hoping i wont in the future! OSM is one of the faster 3rd party shippers ive seen and the shipping price is very cheap.

very slow service. Package is taking 12 days to be received by the post office.

I ordered a book on August 17, which is #2 of a sequel. I was supposed to get it by August 25. Now they are saying I may not get it until the 31st, but I really have my doubts. They say I can cancel my order. I could have just gone to the library. This is beyond ridiculous.

Small package in transit for more than three weeks now, destined for eastern NC. Most recently, package went to OSM center in PA, then to Raleigh NC, then to Fayetteville NC, then to Richmond Va....yes, it's going backwards now. Involvement of USPS is always a losing proposition; transit from Singapore based business through China, to Canada, to US used up the first two weeks. Looks like OSM/USPS are going for the record. Seller, of course, neglected to state it operates out of Singapore, to begin with. Small wonder this vendor's single star is only because you can't rate less than one, overall.

Incredibly slow shipping company. I used to think Fed Ex was the worst shipping company. That title now belongs to OSM. Disgusting.

Horribly slow shipping company. Took them 8 days to transfer my package to USPS. Their website says if you're package is stalled somewhere, contact the vendor, as if they're the ones with the package. Complete BS.

Made purchases on Amazon, seller used this company which I have never heard of, OSM Worldwide. They showed my packages delivered, but I did not receive them.

Terribly slow, I cannot believe that they are taking days to take my package from the company to the post office. The package is not at the post office for departure to my state, when it should already be delivered.

I'd say before ordering from a company website, ask them if they use OSM, if they do, order elsewhere.

So far haven't received my shipment. It started in Dallas, TX on Aug 7, arrived in York, PA on Aug 13, departed Aug 15 to who knows where. The destination is Coleman, TX which is about 200 miles from Dallas. Under any circumstances will I place an order with a company that I know is using OSM Worldwide. Life's too short to deal with such poor service. Any maybe I never get my shipment.

Wow. The package left Illinois 10 days ago. It is in somewhere in Louisiana...and may make it to Virginia in the next week or two. You'd think they would feed it through the system instead of holding it for several days at each stop. Don't buy from a vendor that uses OSM.

Disaster.... 7 days since the package was shipped and barely moved.

This company if that's what you call it is the BIGGEST JOKE OUT THEIR IF YOU ARE HAVING ANYTHING SHIPPED THROUGH THEM YOUR SCREWED. I PAYED FOR 2 DAY SHIPPING & IT'S BEEN 6 DAYS & NO PACKAGE YET. WHO KNOWS IF IT WILL EVEN SHOW UP. I THINK WHO EVER IS RUNNING THIS COMPANY IS SMOKING CRACK & THEIR JUST SAYING WHATEVER WHEN IT COMES TO THE PACKAGES GETTING DELIVERED. BUNCH OF D.A. RUNNING THIS WHATEVER THEY CALL THEM SELF COMPANY. PLEASE SEND THIS TO THEM. THEY CAN ON SAVE SMOKING PAPER .

I wish I could give this ZERO stars! In tracking my package it took 4 days from time picked up in North Las Vegas until it left North Las Vegas. Then it took two days to get from there to Grand Prairie, Texas. Then it supposedly arrived in Grand Prairie at 2:30pm and departed from that location at 4:16 destination USPS. We are now 5 days after that and USPS has not yet received the package. Who knows whether my granddaughter will EVER RECEIVE her birthday gift.