Osoo Reviews 101

I bought a HKTS 60BQ sound system for a fantastic price. The shipment to Germany was very fast. I can recommend this shop, too.

I've recently bought new Panasonic VW-VBN260E-K Rechargeable Battery for SD800 SD900 HS900 TM900. My international transaction went incredibly smooth and I got my order very fast for the best price in the world. I highly recommend this shop to everybody.

Purchased a Samsung laptop from Osoo. Their price was the best I found.

From the moment of order everything went very smoothly. There were no problems with the order or delivery, and their communication was fine as well.

Overall, definitely recommended.

I bought a Samsung RF710 Notebook (order - OR4138911), (approx £750) brand new in factory packaging, there was a 1 day delivery delay but item arrived, condition exactly as described and I'm very happy with it. They used 'interlinkexpress' for the delivery and couldnt fault them as they gave 1hr delivery slot 24hrs before and they were on time so no wasted hours waiting in.

However, I did have a little 'flap' as I bought it online from a company called Osoo - Registered Office:

Osoo, 35 Coalshaw Green Road, Chadderton, Oldham, OL9 8JW, Vat Number: 881 3858 87 Company Number: 05622858.

but then had other confirmation emails from:

Elite Gadgets, C/O Nanweb Ltd, 35 Coalshaw Green Road, Chadderton, Oldham, OL9 8JW, Company number: 05622858 - VAT number: 881 3858 87 - Telephone: 0845 299 0847 -
Lines open between 10am and 4pm Mon-Fri. - email: info@elitegadgets.com

It does seem odd to have emails from different companies but all was well and I'm happy and will probably buy from them again.

After reading some reviews I was discouraged to say the least. However, I read the review from Timbuktoo and thought Id give them a call.

Osoo were very courteous and helpful, even to myself, who is a bit of a technophobe to say the least. They pointed my me in the right direction and ensure I bought the correct equipment for the job.

Ordered at 4.30pm and still arrived at 10am the very next day.

I hate to see someone get bad press where it is not called for. I am not saying that the negative comments on this site are untrue, but it is always the ones who feel they are hard done by who shout the loudest and try to put a slur on good character.

I had an overall good experience with Osoo and I would definately use them again.

Peace to you all xxxx

No one answers the phone. No one replies to emails.
The website says items are in stock but they do not ship the same day.

Very dodgy website - avoid!

Reading some of the reviews here, one could very easily be persuaded against dealing with these people. Don't be.

Reading 'between the lines', or more properly between the bad grammar, mis-spelling, non-existant capitals and poor structure of many of the derrogotory comments, it strikes me that many of these reviewers, as well as being illiterate, simply feel they need to 'get the boot in' for some personal reason.

As far as I am concerned, they did exactly what was required and expected of them after placing an order.

1) The goods were NEW
2) They were exactly as described
3) They worked out of the box
4) They arrived WELL within 24 hours

I really cannot see what more anyone could or should expect.

The only reason that this is not a five star rating is because when entering my address, the house number came up double in that 13 became 1313.

As I was unable to edit this on site, I contacted them via their formfill function, and they replied.

HOWEVER, this was 2 days AFTER the goods had been delivered and installed!

So, thanks to an alert delivery driver the 1313 didn't stop him finding us.

Easy to order. Delivery not as fast as promised, but plenty fast enough. Don't think the item had been in stock. According to the delivery notifications the item was supplied by Elite Gadgets Ltd.

Loved the InterlinkExpress delivery service. Absolutely the best. I got an email on the morning of the delivery giving a one hour time slot. It wasn't possible for me. A couple of clicks and I could postpone it. I chose the next day - again with a one hour delivery slot. Perfect.

I would use Osoo again although the other reviews here are somewhat disturbing.

Our order never arrived. Call Centre doesnt exist. Nobody got back to us. Money lost. Do not buy from them!!!

I ordered a 27 inch screen for my new macbook pro (wanted to go big cinema!!!!). I spent just short of £500 with Osoo.co.uk so when I started reading the comments on here I was a little perturbed to say the least.

Anyway, I ordered on Monday morning and recieved tuesday afternoon. The item was delivered by courier and was brand new in perfect condition and did just what it said.

Overall I was happy with Osoo, good price, excellent product and good delivery time, like I say, could not find fault!

Ordered from this company without first looking at reviews, BIG mistake!
Initially ordered an A/V setup from them, they had stock (apparently) at a good price. The site also states next day delivery if ordered before 3pm on a weekday (which I did). Paid right away and wanted to change delivery address. I tried ringing them as stated but could not get through to anyone but an answer machine. I left several messages, none of which have yet been answered. I have also contacted them by email, to which I did get a response stating that my goods were due to be dispatched on that day and did I still require them? I said yes and asked for the courier and tracking number. Not heard anything since. Now the item I ordered shows out of stock and they still dont answer the phone or emails since. This is a sham of a company and as stated below some positive reviews will probably pop up after this one to counter balance the negative ones, these will probably be friends and family trying to boost the companies image. I sense that like the other negative reviews Im going to to be taking a long road to getting a refund. DONT order from these people, you have been warned!!

ordered the intel 320 ssd, best price on the web and arrived in 48 hrs. got a 1hr timeslot for delivery and it was accurate!

would not hesitate to use again

I ordered a digital camera, case and memory card and all arrived as promised within 48 hours - I am very happy indeed!

They are liers and no the company is not legit. The second I write this I can guarantee that a few posts will come up saying how the service was good. The guy is a scammer and he has to do his job good so he keeps tabs on these review sites. HOW HARD IS IT TO WRITE A REVIEW? That is how he makes his money. I got scammed by them I just hope that no-one else does. PLEASE LISTEN AND DO NO BUY!!!!!!

If you are still a bit confused, try contacting them, no one will pick up.

All the good comments are a part of the scam.

I rushed into buying my product, but I hope no one else does

Good fast service, only niggle was the comparison site i found osoo on was a bit misleading on P&P

When i purchased this item i considered it excessive and unecessary to have to pay £7.99 for a courier delivery of what i assumed would be a piece of paper!.I expected that at this cost it would at least be a "next day delivery",not 6 days later,when it was delivered by our usual postman,inside an A4 envelope,the cost on which indicated £1.15!!,having been charged £7.99 for a piece of paper to be put in the ordinary post via a "signed for"service which i have used many times at a cost of £1.40!,i have sent at least three email messages requesting a refund of the difference,but as yet i have not received the courtesy of a fresponse,let alone any refund.The product is o.k.,but the customer service is wholly lacking.

This company notified me that my purchase was due for delivery in 24 hours. That was a week ago. Since that time they have not returned emails, answered their phone, or responded to messages left on the phone. To add insult to injury, they have contacted me, on two occasions, stating that now that I received my purchase, could I rate the experience.

My bank tells me that the money has been withdrawn from my account. The lack of contact from this company leads me to the only conclusion feasible. I have been conned. There was no intent to provide the product purchased. I understand that this company has recently changed its trading name, for the third time in 12 months. A sign of itself perhaps.

If you do not wish to loose your money steer clear of this company.

GOOD PRODUCT AND GOOD PRICE TOOK SOME TIME TO ARRIVE BUT NOT A PROBLEM, VERY HAPPY WITH THE SERVICE. THANK YOU. CHRIS.

really don't see what the complaints are about. I got the product I wanted at a great price and it was delivered when they said they'd deliver...

I would use them again

As usual it is only the people who have had a bad experience that shout the loudest. I bought a projector from Osoo, an expensive item at over £500 and the delivery was swift the product was great and the after sales support has been great. I contacted Osoo months after my purchase to say that I had lost my receipt and 'Craig' got a copy of it emailed to me the same day. I'd like to see most of the big names match that! My personal experience of Osoo has been fine, shame most people just want to use the internet to moan. If I see Osoo have a product I need again in the future at a good price then I won't hesitate to use them again.