I came across Otherside on Hip & Healthy's CBD Awards 2023 after they won "Best Brand for Recovery". I've been using their CBD balm and oil for almost 2 months now and I can't believe the results! I'd... See more
Company replied
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Did exactly what they said, next day delivery. Products were packaged nicely, with all the information needed. Even came with an informative leaflet of the benefits of CBD. I highly recommend ordering... See more
Company replied
Easy to use website, fairly quick delivery, and reasonable prices compared to back home (I am from a state in the US where cannabis and cannabinoids are legal). If you go in to their brick and mortar... See more
Company replied
Quick response and sell the best vape carts I’ve had by some distance. Visited the shop and chatted with an extremely amiable fella who gave me a couple of hits on this weird electric bong thing(can... See more
Company replied
Company details
Written by the company
London's First Cannabinoid Dispensary specialising in all things cannabinoid!
Contact info
261 Portobello Road, Notting Hill, London, W11 1LR, London, United Kingdom
- 020 7101 4202
- Info@othersidelondon.com
- www.othersidelondon.com
4.6
Excellent
322 reviews
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I feel a little bit of relaxation
I feel a little bit of relaxation, but that's it and it disappears after 10 minutes. Pretty disappointing.
February 3, 2022
Reply from Otherside Cannabinoid Dispensary
Thank you for your review. We have contacted you via email to discuss your purchase and needs as we believe from this review that you might benefit from a different product.
I have placed many orders with…
I have placed many orders with Otherside London. Each and every time their customer service is top notch. Their parcels come packaged with care and attention. Could not recommend enough! Thank you
January 28, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Thank you for your continued custom and support! 🙏 Customers like you are why we do what we do! 💚
Otherside
Have placed 2 orders with this company recently, first order they accidentally sent out the wrong product but they realised this and were in touch with me to rectify the issue. Top notch customer service.
They process the orders really fast too so not long to wait at all until you get your order. Have a lot of good quality CBD products that no where else in the UK seem to stock and they sell them at a reasonable price here too.
January 22, 2022
Reply from Otherside Cannabinoid Dispensary
Thanks so much for the review Danielle! Our customers mean the world to us, you are why we do what we do! 💚
Reply from Otherside Cannabinoid Dispensary
Big up 👊 thanks for the review!
I have been bying their oil since Covid…
I have been bying their oil since Covid to cope with some anxiety.
And I have never looked back!
I'll strongly recommend their product ✌️
January 17, 2022
Reply from Otherside Cannabinoid Dispensary
So glad to hear our oil has been working for your Clara! Makes us so happy to hear! 💚
Otherside london
Great delivery product packaged brilliantly and a few freebies thrown in, I will always come back to this shop
January 14, 2022
Reply from Otherside Cannabinoid Dispensary
And you'll always be welcome Michael! 👊 Thanks for the review!
Great easy process
Great easy process, quick delivery, great response time and a great variety of products to suit!
December 31, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Thank you, much appreciated! 💚
Tasty products beautifully packaged
Tasty products beautifully packaged. Arrived bang on time, before Christmas. Staff are lovely too.
December 24, 2021
Reply from Otherside Cannabinoid Dispensary
Thank you Holly 🙏💚
The best products and customer service
These guys go above and beyond for anyone who is looking to buy or even just for some info about the products they offer. Their knowledge is unmatched in the industry and they can recommend and get hold of anything you are interested in. Their products and advice have brought me back from the brink and I can't recommend them highly enough. Top class service ⭐⭐⭐⭐⭐
December 22, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Thanks so much for the kind words, reviews like this mean the world to us! 🙏 This is exactly the service and customer experience we strive for and it's great to hear from a satisfied customer 💚
Just got another order and I must say…
Just got another order and I must say these guys are the real deal with the best flower you will find in the UK and trust I've tried most . Thanks guys
December 22, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
🤩🙏💚
10/10 service and Products
Since finding these guys online, I have placed multiple orders and have been nothing but satisfied with every product received. The team are great and very helpful.
Would highly recommend their services.
December 20, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Nice one Todd, thanks for your repeat custom, we really appreciate the support! Customers like you make it all worth it! 💚
Super fast and secure dispatch
Super fast and secure dispatch. Highly recommended Company who do what they say!
December 20, 2021
Reply from Otherside Cannabinoid Dispensary
Thank you for the recommendation 😄
Reply from Otherside Cannabinoid Dispensary
Thank you Louis, great to hear! 💚
Easy to order and helpful messaging as…
Easy to order and helpful messaging as you go. Appreciate discount code . Thanks, a good experience.
December 15, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Thanks Anne-Marie, we hope to see you again! ✌️
The people there are extremely nice and…
The people there are extremely nice and understanding. Even if you are a total beginner or expert they will still explain the products they have and how they can help. They sell the product they think is best for your needs. I have come here for the past year and will continue to do so.
December 3, 2021
Reply from Otherside Cannabinoid Dispensary
We always want to ensure our customers are well informed firstly and well equipped secondly! 😜Thanks for your custom, we appreciate it! ✌️
Great range of products and good service
November 29, 2021
Reply from Otherside Cannabinoid Dispensary
Thanks Tom, appreciated! ✌️
Great products and always fast and…
Great products and always fast and friendly service!
November 24, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Thanks for the review Hayley! ✌️
Amazing service and awesome products
Amazing service and awesome products. Been ordering from them regularly for about a year and I always have such a positive experience. Customer service is great, they're always super friendly and informative and the orders are always dispatched very quickly. Have recommended them to many of my friends and will continue to do so. Thanks :)
November 23, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Thanks for the lovely review Alexandra!😃 We really appreciate your kind words and the recommendations to friends! 🙏💚
Rude and condescending store staff when…
Rude and condescending store staff when asking what I thought were sensible questions about CBD from someone new to using it
November 12, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
We are disappointed to see this review and have reached out to you to find out more information as to when your visit was to our store, but sadly have not received a reply. The above is not behaviour we recognise from our staff and definitely not what we deem the Otherside way. We would appreciate if you could get in touch and provide us with more information so we can investigate this further.
Fantastic service great products
October 23, 2021
Reply from Otherside Cannabinoid Dispensary
That's what we like to hear! Cheers Martin ✌️
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