Otherside Cannabinoid Dispensary Reviews 

322
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I came across Otherside on Hip & Healthy's CBD Awards 2023 after they won "Best Brand for Recovery". I've been using their CBD balm and oil for almost 2 months now and I can't believe the results! I'd... See more

Company replied

Rated 5 out of 5 stars

Did exactly what they said, next day delivery. Products were packaged nicely, with all the information needed. Even came with an informative leaflet of the benefits of CBD. I highly recommend ordering... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, fairly quick delivery, and reasonable prices compared to back home (I am from a state in the US where cannabis and cannabinoids are legal). If you go in to their brick and mortar... See more

Company replied

Rated 5 out of 5 stars

Quick response and sell the best vape carts I’ve had by some distance. Visited the shop and chatted with an extremely amiable fella who gave me a couple of hits on this weird electric bong thing(can... See more

Company replied

Company details

  1. Cannabis store
  2. Herb Shop
  3. Vaporizer Store
  4. Vitamin and Supplements Store
  5. Wellness Center

Written by the company

London's First Cannabinoid Dispensary specialising in all things cannabinoid!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

322 reviews

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4.6

All reviews

(322)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The order came very quick and with alot…

The order came very quick and with alot of information on the product overall very happy with the customer service and the delivery of the product!Thank you very much!!

October 22, 2021
Otherside Cannabinoid Dispensary logo

Reply from Otherside Cannabinoid Dispensary

Thank you Abby for your order and taking the time out to give us a review! ✌️

Rated 5 out of 5 stars

Fantastic service

Fantastic service, helpful communication and very quick! Will be ordering again soon! Thank you

October 8, 2021
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Reply from Otherside Cannabinoid Dispensary

Thank to Poppy, we hope to see you soon! Thank you for your support! 🙏💚

Rated 5 out of 5 stars

Really easy to use website

Really easy to use website. Absolutely love the turmeric CBD oil. Have recommended to family and friends.

September 13, 2021
Unprompted review
Otherside Cannabinoid Dispensary logo

Reply from Otherside Cannabinoid Dispensary

Thanks so much for the recommendation Levanda! 🙏💚

Rated 5 out of 5 stars

Great customer service … will be…

Great customer service … will be ordering again. Kay who handles customer service is brilliant.

September 2, 2021
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Reply from Otherside Cannabinoid Dispensary

Thanks so much Danielle, we have past on the compliment to Kay, she is awesome! 😀 Hope to see you again soon 💚

Rated 5 out of 5 stars

I promised I would leave a good review…

I promised I would leave a good review and here it is.

I Passed this shop a few weeks back when walking around Portobello and have been back several times on the weekends since. I now swear by CBD and my back and legs are thanking me.

I've always been meaning to try CBD for my back pains, but never found a shop that was honest enough, most CBD shops have the "pushy salesman" types which makes you wonder if the CBD is real?

I was served by (what I thought was the tattoo shop owner as it's technically 2 shops in one) a very very tall, but more so very friendly, informative gentleman and he created a really welcoming "cool" vibe, (they play really good music) he then introduced me to his colleague and she basically broke down the science specifically to aid with my ailments. She was super informative and how she presented the information to me it wasn't full of nonsense jargon.

I ended up purchasing the "recovery" oil which helps with my pain relief, and I am fully dedicated to my vapes which help me through the day.

A lot of CBD shops also shy away from the stigma of flower, which is silly as different people consume CBD in different formats. however Otherside had an abundance of it and, again, this helps me with pain relief and anxiety,

Overall the experience from start to finish, even if you don't buy anything when in store, is always above and beyond by these two and I've not shut up about CBD since,

August 30, 2021
Unprompted review
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Reply from Otherside Cannabinoid Dispensary

WOW! Norman, what a review! Thank you so much for taking the time out to provide such a detailed and thorough review, we really appreciate it! 🙏 We are so happy to hear you enjoyed your experience at Otherside! Our ethos is very much about ensuring our customers are well informed and leave our shop with a smile, regardless if they buy anything or not. Thank you so much for your support, we hope to see you again soon! 💚✌️

Rated 5 out of 5 stars

Great Shop

Have ordered previously. Great shop, prompt and helpful communication. Fast delivery, packaged well

August 13, 2021
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Reply from Otherside Cannabinoid Dispensary

Nice one Lauren! ✌️💚

Rated 5 out of 5 stars

Tea mix and oil

I’ve order some mix and oil online! Came fast and with a bunch of stickers and they also put a nice hot chocolate mix in! Thank you so much! What a great company! Definitely coming back!

August 10, 2021
Unprompted review
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Reply from Otherside Cannabinoid Dispensary

Thanks so much for your order!🙏 We'd love to see you again!

Rated 5 out of 5 stars

The best of the best

The best of the best!
Wouldn’t order from anywhere else.
Best in class service, fast delivery.

August 2, 2021
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Reply from Otherside Cannabinoid Dispensary

Nice one Xan! We always aim to be the BEST so it's great to hear our customers agree! Thanks for all of your support! 💚

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products. I loved the pre-rolls! What a magnificent idea and quality of CBD. The cbd oil is really good, just what I was looking for. Plus lots of stickers inside the box! Lovely!

July 26, 2021
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Reply from Otherside Cannabinoid Dispensary

Yes Gabriela, thanks for the awesome review! Glad to hear you're enjoying our products, thanks for the love! 💚

Rated 5 out of 5 stars

Fantastic product

Fantastic product, very quick delivery, and amazing customer service.

July 22, 2021
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Reply from Otherside Cannabinoid Dispensary

Nice one Eileen and thank you for your custom! 💚

Rated 5 out of 5 stars

Quality of life restored.

Always stellar service, knowledge and products. Thanks to these guys, I've been able to give up certain medications that I'd been taking for years.

The flowers in particular, are expertly cured and as flavoursome as their THC counterparts.

June 20, 2021
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Reply from Otherside Cannabinoid Dispensary

Yes Sam, this is what we want to hear! 🙌 Nice one, glad we could help you on your journey! Thanks for the review we really appreciate your support ✌️💚

Rated 5 out of 5 stars

Great customer service

Found the site whilst searching online. Placed my first order for different items online. Received a call shortly afterwards from Kay advising some of the items were no longer available and offered various options. She was very patient and empathetic. All of my order arrived the next day as promised. Excellent customer service - thank you Kay. I will defiantly be shopping again online and hopefully will visit the shop in the near future. Keep up the great work.
Mel

June 18, 2021
Unprompted review
Otherside Cannabinoid Dispensary logo

Reply from Otherside Cannabinoid Dispensary

Thank you for taking the time to write a review Mel, we really appreciate it!🙏 I have passed on the kudos to Kay🥇 and yes please do come down to the shop and see us one day! Thanks for the support! 💚

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