I was pleased to find my favorite Saint Laurent frames at a reasonable price, because other sites sold them at almost double the price. The ordering process was also great, however, I removed one star... See more
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Via Nazario Sauro 11B, 13900, Biella, Italy
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically takes over 1 month to reply
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It is very efficient and also very competitive with prices

Reply from Otticanet
very competitive price and very speedy delivery.

Reply from Otticanet
Very happy with my purchase and will use the company again!
While initially hesitant on purchasing a product due to less that perfect reviews, I soon realised most all of the poor reviews were from over 5 years ago and proceeded with my order - I'm very happy!
From the very beginning, every step of the purchasing process has been excellent!
The communication responses were all within 24 hours. Tracking for my purchase was provided early and was very accurate. The product arrived within 7 days of ordering. Any minor issue I encountered was handled quickly and professionally with a customer centred approach to resolve it.
I would highly recommend using the site and recommend to your friends!

Reply from Otticanet
Got my biggie for a really good price i love it 🤙

Reply from Otticanet
Great te périr ce authentic product fast shipping via FedEx

Reply from Otticanet
The pair of Prada sunglasses I bought from this website was so nice and the price was the cheapest online or in stores.
It's genuine, made in Itaty. I just couldn't believe that I got my glasses in just 3 days.
As a happy buyer, I would recommend this seller. I forgot to mention that the customer service is excellent too.
Thanks,

Reply from Otticanet
After having a TERRIBLE experience with another online eyeglass retailer in Italy, I was a bit hesitant with this one but thought I would try just to see. Absolutely brilliant! Super quick delivery, wonderful prices and authentic glasses. I accidentally made a duplicate order and was credited the next working day. Plus they helped prepay Swiss taxes and duties so I would not get charged (more) later. Packaging could be better as the box arrived via Fedex crushed (eyeglasses were in a box and then packaged in a soft plastic bag with no other protection), but they were okay. Totally delighted with my purchase! Grazie tante!

Reply from Otticanet
Great communication, awesome sunglasses, fast shipping, I’m thrilled. Thanks

Reply from Otticanet
My first time purchasing from
Otticanet and they are the Real Deal!
They did everything as promised and my Prada Frames are Everything! Great Quality and Price! I got a 15% Discount! Lighting quick delivery and the packaging was unbelievable! Highly Recommended!

Reply from Otticanet
The glasses were absolutely gorgeous, but not suited to my face and not as I thought they would be. This company excepted my return so graciously and I will be happy to shop there again when I do purchase my sunglasses. Customer Service has everything and his company‘s got it I wish you guys all the best in the glasses are divine.

Reply from Otticanet
I was real skeptical about ordering my Balenciaga shades from here but I went ahead & gave it a chance. I placed my order & they shipped my shades the same day. They came just in time for my birthday. :-) I did check to see if they were authentic & they definitely are. 10/10 experience. I will be ordering again!!!
Maria in customer service chat was extremely helpful when my discount code didn’t get applied, she refunded the difference and understood human error. Great service.
Fast delivery, best price, excellent communication. I am a returning customer for years and haven‘t had any issues. Can strongly recommend Otticanet (for swiss customers: price is without VAT/MWSt). They still have the most competitive prices of all Internet Shops.

Reply from Otticanet
Fast shipment. Great service. Low cost. Everything went well. Nothing to complain about. Nice job guys.

Reply from Otticanet
I am beyond pleased with my purchase experience from Otticanet. The sunglasses that I ordered arrived in record time. I believe it was 4 days and they shipped from Italy. I will definitely be ordering other glasses!

Reply from Otticanet

Reply from Otticanet
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