Ourearthproject Reviews 

131
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Avoid this company. Poor quality T-shirt for which they only offer a partial refund. Sent it back, they claim not to have received it amd I can’t find the postage receipt and they will not refund. Wil... See more

Rated 1 out of 5 stars

AVOID AT ALL COSTS. Terrible company to deal with. I bought two T shirts (May 2020) which were very small and after many ignored emails, they said I could return them and they would issue larger size... See more

Rated 1 out of 5 stars

If I could award this company a big fat 0 then I would !! I ordered 2 t shirts that took over 2 months to arrive and when they did I was so disappointed!!... the quality is so poor and by no means war... See more

Rated 1 out of 5 stars

I foolishly ordered a tshirt from this company 3 months ago. It has never arrived. I have sent numerous emails requesting assistance or a refund and each email, although replied to by a very uninteres... See more

Company details

  1. Clothing Store

Information provided by various external sources

We are more than just a clothing brand. It's an action to make the future a better place for everyone.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

131 reviews

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1.5

All reviews

(131)

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Rated 1 out of 5 stars

Appalling

Appalling - the t-shirt took 6 weeks to arrive and was very little like what was advertised. Huge, shapeless, vile bright orange mustard colour, poor quality fabric, puckered seams and a wonky design. Despite their pro-environment statements etc, the t-shirts also come all the way from China...
Despite several attempts to obtain a refund, Our Earth Project are persistently ignoring me. This, and the plethora of other awful reviews on this website has led me to report them to Trading Standards, Watchdog and Facebook and I urge you to do the same.

June 9, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor. Avoid. As with previous reviews (I wish I'd read before ordering) a product that starts in Bangladesh as a plain Gildan T-Shirt, is shipped to China then shipped to the UK. How does that help us to "come together and take care of our only planet"?

The t-shirt is also nothing like as advertised on the website, cheap cotton t-shirt, not the stylish fitted one in the photographs.

Rubbish

Update 17th June. No reply from Our Earth Project despite responding to their request AND sending two emails. Their customer service is seemingly as poor as their products

June 7, 2020
Unprompted review
Rated 1 out of 5 stars

Do Not Purchase.

Ordered the Yellow Let It Bee T-Shirt in mid March. Still not received it, communication with company told me not to use Chargeback as they were a small company, said it was a Royal Mail issue, that they’d been in contact with RM and it was stuck in their distribution centre. Royal Mail said it hadn’t even left China. Now to that point, products aren’t in stock, they are distributed straight out of China! I’d have never ordered if I’d known. Now reading others reviews it looks like the T-Shirt isn’t as described, very poor quality. I battled on and have now received a full refund via PayPal resolutions, go down that route if that’s how you paid or go for Chargeback. You’ll get your money back.

June 7, 2020
Rated 1 out of 5 stars

Horrible bright yellow oversized…

Horrible bright yellow oversized T-shirt. Looks cheap and I would be embarrassed to wear it out of the house. Nothing like the photo on the advert, either in colour or shape. Took 8 weeks to arrive from China. Very disappointed that I have wasted my money on this.

June 6, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS

SCAM. Product not as described. Poor communication. All cheap rubbish from China.
Blocked from posts on Instagram now as comment colour day glow yellow not mustard. At least I don’t need to see your adverts anymore.

June 4, 2020
Unprompted review
Rated 5 out of 5 stars

Saw this company on Facebook and liked…

Saw this company on Facebook and liked the designs shown. Ordered the bee T-shirt. It took a while to arrive, because of the current Covid-19 situation - which is understandable. The quality of the fabric and the fit are great. I would highly recommend the company and the product. Will take another look at their site and will no doubt order another one, or two. Thanks guys and gals. Marg from Wirral, UK

June 3, 2020
Unprompted review
Rated 1 out of 5 stars

Hugely disappointing

I wish I had read these reviews first too. I thought I was helping save bees by ordering the t shirt which took ages to arrive, is a quite different shade from the picture and has got a poor quality transfer of a bee on it. Feel I've been misled.

June 3, 2020
Rated 1 out of 5 stars

Don’t be taken in

They make out they are a UK seller but it’s just Chinese tat. Ordered the let it bee t-shirt from the image on the website which was a nice mustard and it’s actually day glo yellow. Took 6 weeks to arrive , don’t waste your money - going straight into the box to make dusters from.

Edit. If you have got nothing to hide why delete the photos of the actual tshirt you get and block me from commenting on your Facebook page ! Speaks volumes !

Further edit . They requested this further information

“ Hi 👋

Could you kindly provide us with your order number to help us verify your order? With this, we are able to look into your order and assist further for any issues.
If you are unable to find this, providing us with the full name and email address used to make the order would also help!

Take care and stay safe ❤“

No idea how me providing this info can help negate the crap they sent me or how it can address my point that they have blocked me from Facebook for showing people exactly what they are getting.

12/8 my review has been reported by them for the SECOND time ! How desperate must you be to continuously report the same review. I have AGAIN sent proof of my dealings with you.

June 3, 2020
Rated 1 out of 5 stars

Avoid avoid avoid

Waited 2 months for the Let it Bee t shirt. Really cheap quality. The mustard is in fact a yellow colour which again makes it cheap. Customer service is poor. They let you believe they are a UK company but my tracking showed the parcel is still at the docks. They've ignored my latest chaser emails. Avoid this company.

June 3, 2020
Rated 1 out of 5 stars

Avoid this company

After placing an order for a T Shirt back in March, I finally received it last week and I have to say, the wait was totally not worth it. I was severely underwhelmed by the product. The T-shirt colour is bright yellow as opposed to the mustard tones that are shown on the website.

The print quality of the ‘Let it bee’ is also akin to lower quality t-shirts or ones that you might do at home yourself.

In addition, on the website, the sleeves are folded, the T shirt that came to me did not have folded sleeves.

Also, it looks like a longer T-shirt on the website than what has arrived. It is more of a boxy short length T-shirt rather than the longer length ones that your website shows.

All in all, I was beyond disappointed and would like to tell people to avoid this company. Hopefully I get my refund and they don't ask me to send the T shirt back to China.

June 2, 2020
Unprompted review
Rated 2 out of 5 stars

Definitely not worth the price paid

Definitely not worth the price paid, and that was supposed to be on sale! Mediocre quality, short and wide, cheap plastic appliqué. Took two months to get to me... posted from China while all the while making out they are a UK company. They also gave me different conflicting information every time I queried the delivery, and a huge sob story about how things are difficult. I definitely would not recommend them.

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

Be warned do not order from this site

Ordered my bee t shirton 18 april said it was shipped on 19 but not received yet wish I had read this reviews first terrible company and very misleading do not order from this company if you want something delivered before 3 months

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

Received my T-shirt today after…

Received my T-shirt today after ordering it in March!! It is the cheapest looking thing I have ever seen, it is nothing at all like the picture, I could have bought something similar from a market stall and it would have looked better than what I received!!! It certainly isn’t worth £17.99 nor the apparent original price of £34.99, total bad buy and would definitely not buy again.

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

Absolute scammers

Absolute scammers - beware. Tshirt arrived after about 8 weeks and it is an extremely cheap t-shirt that cost £17.99 reduced from £34.99. Could have bought similar for £2 or £3. It also is a completely different colour from the one on the website.

June 1, 2020
Unprompted review
Rated 4 out of 5 stars

I've received my delayed order today…

I've received my delayed order today and although the order itself was slightly delayed I am extremely happy with the quality of my product.
I am also very happy to submit this positive review.
Support small businesses, they need us 😀😀😀

May 30, 2020
Unprompted review
Rated 1 out of 5 stars

Very unhappy...

I purchased a tshirt on the 2and April and still haven't received it (30th May). There's no reference to the tshirt being shipped from China until after you purchase. Even given the shipping distance I should have received this weeks ago according to their shipping estimate. The company are no use at all when you email for help, it's clear once they have your money you dont care. I've had different people on different dates tell me my tshirt is in the same place, one or both of them clearly lying. I would never use this company again and would urge everyone to avoid them. They are using the 'earth project' idea as a front to rip people off.

May 30, 2020
Unprompted review
Rated 1 out of 5 stars

9 weeks and item not here

Ordered in March. Still no sign of item. They say to wait longer due to CoVid19...9 weeks is excessive even during these times. All other orders I’ve placed with other companies has been a maximum of 2 weeks. Really poor service.

May 30, 2020
Unprompted review
Rated 1 out of 5 stars

The t shirt received was nothing like the one advertised

The t shirt received was nothing like the one shown on the website.
The one shown on their site is a nice long shape with a gentle neckline and soft folding fabric. The one I received was a harsh pillar box red in a cheap poor quality fabric, with a boxy shape and a standard basic t shirt neckline. I ordered a medium and was sent a small. To top it all, although I did eventually get a refund, it took me many emails and they did not refund the return postage cost!
Avoid

May 30, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER!

DO NOT ORDER!! I placed an order on 2/4/20 and still have no goods! They are refusing to refund me because they said “ I should eventually receive my order” I am still badgering them for a full refund but as yet to no avail!!

May 29, 2020
Unprompted review
Rated 1 out of 5 stars

Rubbish!!!

Ordered a t-shirt on April 11th, received it after 9 weeks of waiting. I wasn't even expecting it anymore. They said "delays are due coronavirus outbreak" but, seriously? 9 weeks?! This is beyond resonable. After all complaints and negative comments I left on their social media, they blocked me and deleted them all. I mean, what kind of company does that? Avoid them at any cost!!!

May 29, 2020

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