The order did not arrive and tracking information was not available. After waiting well after the maximum delivery date I complained and they offered me a different item which I declined. My request... See more
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Found Apple TV box at best price on Ourfriday. Ordered and arrived promptly and efficiently.As described, came with a US/UK adaptor also in case box had an american plug on it. But it didn’t it had a... See more
Company replied
Great service here ! I took a chance judging by a lot of the reviews on here. Got Bose quiet comfort headphones at an insane price, a third of what most retailers are selling for. Arrived within a... See more
Company replied
I ordered a Sony mobile and got exactly what I ordered. There was some logistics issues as many have reported but communication was good and they do apologise for late delivery. If you want good value... See more
Company replied
Company details
Written by the company
At OurFriday, we strive to provide our customers with a seamless and safe online shopping experience, offering a diverse range of consumer electronics products.
Contact info
United Kingdom
- +44 7525 291733
- www.ourfriday.co.uk
3.6
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delayed but delivered
Ordered a Nintendo switch for Christmas, got delayed by a month, packaging was Japanese but it worked and was well priced.
7/10
January 22, 2025
Reply from Ourfriday
Dear Customer,
Thank you for your feedback, and we sincerely apologize for the delay in receiving your Nintendo Switch. We understand how important it is to receive your order on time, especially for special occasions like Christmas, and we’re sorry for any inconvenience this may have caused.
As part of our global sourcing strategy, we work to offer competitive prices, and sometimes this means products may come in different regional packaging, such as Japanese versions. However, we want to assure you that these products are fully functional and compatible with your country, with no difference in performance. This information is available on our website to ensure transparency.
We’re glad to hear that the product worked well for you and that you found the price favorable.
Best regards,
OurFriday UK
Product was great and cheaper than …
Product was great and cheaper than elsewhere . delivery time was long. that's only issue
January 22, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Happy customer
Good communication. Excellent price. Delivery good with well packaged product.
January 22, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Did what they said
January 22, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Great phone did take a while to arrive…
Great phone did take a while to arrive but in perfect order. Was able to track delivery so knew it was on its way.
January 22, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
read negative reviews saying it was a…
read negative reviews saying it was a scam actually got a bit worried but i received my firestick today no problems really pleased with it.
January 17, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
THIEVES!!!
THIEVES!!!! Beware. Ordered a Canon G7X mark iii and have never received tracking and never received my order and this order was made at the beginning of December!!!
I then submitted this too my bank as £1K was paid and due to not waiting 15 days past “expected delivery date” today I have had the £1K taken out of my bank and still no camera received! Absolutely shocking customer service from Our Friday also. Replies at 3am/4am?
£1K stolen
January 17, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
We are truly sorry to hear about the experience you have had, and we completely understand your frustration. Please accept our sincerest apologies for the delay in receiving your Canon G7X Mark III and for the poor communication you have encountered. This is certainly not the level of service we aim to provide, and we fully acknowledge the inconvenience this has caused you.
While we apologize for the delay in our response times, we are committed to resolving this issue as quickly as possible. Please feel free to contact us directly, and we’ll make sure we address everything promptly and ensure your issue is fully resolved.
Thank you for bringing this to our attention, and again, we’re very sorry for the inconvenience caused. Your satisfaction is our priority, and we’re working hard to make things right.
Best regards,
OurFriday UK
Absolutely dreadful, the worst on-line purchasing experience I have ever had
Bought a pair of Beats Studio Buds for my daughter's birthday present but couldn't get them to pair with her iPhone (or another three iPhones and a Google Pixel for that matter). Reported this to Our Friday and after tooing and froing by email for a few days was asked to take video of the buds not pairing! In between time I was forced to buy a replacement pair from Argos for my daughter. After sending videos of them not working I was told to take them to an Apple store to get them repaired or replaced and Our Friday offered me a refund of £10 for the trouble! I politely refused this and asked for instructions to return the faulty product to them for a full refund. I have heard nothing back since, nor have I received any refund despite emailing a further five times. Heaven knows how much time I have wasted on this and I am still in possession of a faulty product through no fault of my own, and I am faced with the further time, inconvenience and cost of a journey into Manchester to my nearest Apple Store to try and recoup the money I have spent. Alternatively I can simply contact trading standards and/or go through the small claims court . . .
January 16, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
First and foremost, I want to sincerely apologize for the frustration and inconvenience you've experienced with your recent purchase and our follow-up process. I can completely understand how this situation must feel, and I genuinely regret that we've fallen short of providing the smooth, efficient service that you rightly expected.
Please rest assured, we take your concerns very seriously. As part of our standard operating procedure (SOP), we are required to follow certain steps to investigate and resolve issues, which is why we requested the video and recommended the visit to an Apple Store for an assessment. However, I recognize that this process has been far more time-consuming and cumbersome than anticipated, and for that, I truly apologize.
Once again, I apologize for all the inconvenience caused and thank you for your patience. If you have any other questions or concerns, please don’t hesitate to reach out, and I’ll be happy to assist in any way I can.
Best regards,
OurFriday UK
Run a mile from this company
Run a mile from this company. I bought a samsung A55 £265. After eight weeks it detected moisture, even tho it wasn't near water. Long story short after sending pictures and emails, completely ignored. Samsung said the phone is not from the UK and I will have to pay to fix it. Not happy.
January 7, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
We are truly sorry to hear about the issues you've encountered with your Samsung A55, and we completely understand your frustration. Please accept our sincerest apologies for the inconvenience and for the lack of communication you experienced.
We take all customer concerns seriously, and it is part of our standard operating procedure to follow specific steps when addressing warranty or product issues. However, we regret that the response was not as timely or helpful as you deserved. We will make it a priority to investigate this matter further and work with you to resolve it as soon as possible.
If you haven’t already, please reach out directly to our customer service team with all the necessary details, and we will do our best to assist you in this situation.
Best regards,
OurFriday UK
Air pods loved by receiver!
They arrived for Christmas which I wasn't sure they would given when I ordered them, so thank you!
Giftee is loving them!
January 13, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Ordered a new Samsung smart watch
Ordered a new Samsung smart watch, nearly £150 cheaper than Curry's, naturally I bought it, after sometime i had not heard anything and became concerned, I started checking reviews and some were not very flattering, I thought I'd wait a little longer has the narrative of reviews were saying coming from China and they didn't have a UK location. Well my watch came by DPD 2 weeks after ordering its fantastic, working brilliantly and £150 up well done Outfriday , I will most certainly use you again and nice to see that companies like this help by not letting monopoly companies like the Curry's over charge its customers! Highly recommend them .
January 14, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Please don’t buy anything from this…
Please don’t buy anything from this company I placed an order on the 10th December 2025 it’s now the 14th January and it still hasn’t arrived! I was given a tracking number it never landed with the courier! I have sent multiple emails there is no one to talk to about it on the phone! And the emails back just say they are looking into it! My daughter never got her Christmas present and I’m £600 down, I have asked multiple times for a refund and I keep being told it’s being actioned it’s 5 weeks on now and I feel I’m never going to see my money or I pad. Disgusting and highly disappointed, I never write reviews but I don’t want anyone else to receive this service 🥺 avoid them and pay the additional money else where!
January 14, 2025
Unprompted review
Reply from Ourfriday
Dear Customer,
We are truly sorry to hear about your experience, and we sincerely apologize for the frustration and disappointment this has caused, especially since it was meant to be a special gift for your daughter. Please accept our heartfelt apologies for the delay in both delivery and communication, as this is certainly not the service we want to provide.
According to our records, your refund has already been processed. If you have not received it yet, we kindly ask you to reach out to our customer service team, and we will make it our priority to ensure the issue is resolved immediately.
We completely understand your frustration and appreciate your feedback, which helps us identify areas for improvement. We are committed to improving our processes to avoid situations like this in the future.
Best regards,
OurFriday UK
Good price & good service!
January 13, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Nintendo switch lite
Good price and prompt delivery, only downside was no instructions in English, but easy enough to figure out how to use.
January 13, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Replied to questions promptly and phone…
Replied to questions promptly and phone arrived on the day they said
January 13, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Great delivery service and price
January 13, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Updates. was not a lot of information from…
There was not a lot of information from you to update me on where my phone was.
Example - when my phone had been sent to me and when it might arrive.
January 13, 2025
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
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