Ourtime.uk Reviews 

Does not load website money grabbers will get it shut down waste of scammed money police action

The company take your money and really do not provide any sort of service.

They're asking for payment to receive messages the help centre doesn't exist even though you pay a monthly subscription which should give you access to any messages but they ask for another subscription to access your replies steer clear of this site I would advise anyone not to use the site, the site has notified me about a reply but I can't receive the reply as they've amended my email address without my knowledge and worse still the site will not let me nominate my correct email address, definitely steer clear of the site as I've said earlier there's no help line and worse still there's no customer care line either, when you try to access the link it just says 'bad error 401' although I've allegedly received a message which I can't access!!

This is a truly terrible app/website. I get notifications of so many "likes" but they never appear in the app. The customer service is terrible and all automated. I am going to have to get my credit card company to stop the payment. Don't sign up to this site.

Shocking online dating practises,I've proved that messages you send go nowhere, people it says are online are not online,intro messages dont go anywhere and likes are false,dont waste your money,Brad Pitt would not get a date on there,scams lies,and flirts

My profile clearly shows I am an ordained minister of the Christian religion - the dog collar in the photo is a clue! Therefore sending suggestions of men who are 'spiritual not religious', agnostic or atheist are not possible for me, people living in other countries or the other end of this country are not acceptable, yet I keep getting suggestions for men hundreds of miles away.

Fake everything absolutely everything

The January 2026 update has been a disaster.
I have been a repeat user of the site for a number of years and was generally okay with it. The previous update a few years ago was also problematic but this one has taken really taken the biscuit!
I would contact Ourtime Customer Services to report my concerns but there is no way to do that! There is no way to send an email or phone a Help Desk .. not even an AI one.
I have cancelled my subscription and I will not be renewing it again.
Don't be taken in by all the glowing reviews on the site. In small print at the bottom it says that they only publish the 4 and 5 star reviews!
Save your money and go elsewhere but first go online and check which other dating sites are in the Match Group as I would guess they all use similar underlying software.

I set my parameters initially at 15 miles radius from me in Essex. Yet I continually received recommendations for partners in France Holland and Ireland. I contacted three or four within my area but only one replied saying that they had already met someone. It was a complete waste of money.

Was on here 8 years ago and it was ok.
Now, honestly it's bad, really bad, out of 9 conversations in 3 days all were scammers, it's truly unbelievable, a complete waste of time, so glad I only paid for a week, never again, deleting account now, it's a sad place to be, save your money, absolutely shocking.

I joined Ourtime about three weeks ago for a month.Cost me some £60 .Im a widower in my 70s and had never been on a dating site before. I must have Liked about 15 ladies of a similar age and interest and followed up with a chat but have never received a response. Can't believe I am so unpopular and have been rejected for friendship.It's impossible to just view those within a certain radius so you are bombarded with alleged profiles from all over the country. Im not convinced most of them exist or are very old profiles. You also get sent to say that a certain lady is interested but when you click on it a whole host of others appear nowhere near your location and certainly not of the lady in question.
I am smelling a rat and feel the whole set up to be a scam. Consequently i will not renew my "membership" and just grow old gracefully.Since writing my review . Two ladies have very kindly responded to me to confirm that my suspicions have substance . They both have confirmed that they are historic subscribers and as they had little or no success ,cancelled their subscriptions some time ago and are no longer searching for friendship and /or a partner.Please be warned or expect considerable disappointment .

The website operates on algorithms which send out "matches" to keep members in play. Most of the suggested connections don't fit the members' parameters or expectations. The location and age range have a disproportionate impact on the suggested profiles without including more personal requirements.
Overall, this dating site is focused on retaining membership subscriptions and not serving the members.

Site very difficult to navigate, a lot of the time you can't even get onto the site. Tried to narrow search to certain age range, it didn't happen. Tried to narrow distance to a 50 mile radius, again didn't happen,.I had men from France, Liverpool, many from London I live in Cornwall!!!! This site has completely discouraged me to continue my search for a partner!!!!! Diana Age 78

I've been trying to delete my profile and their website it's impossible to do this online through my account and can't contact customer service after logging into my account or trying to email them with the address that I had previously used. These problems have all occurred since they've apparently updated their website, and I'm not only furious about this but will never use them again.

The recent app revamp is awful. Parts of my profile have disappeared, others are impossible to edit, and questions have been changed so existing answers no longer make sense. Photos are badly cropped and there’s no way to see how your profile actually appears to others. The whole experience feels buggy, incoherent and frustrating. I’ve cancelled my subscription - this update has ruined the app.

Awful wasnt great but since changes made to the site has made it unusable, lost contacts messages arrive from people i spoke to months ago , then just a blank screen cant even contact ourtime ,problems theyve got they should be shut down till they get it sorted properly, but still keep taking the money, so glad ive only got days left with them , dont sign up !!!!😡

I’d give it zero rating if I could!

Don’t bother. Since the new update, it’s never working!

Minus stars/ points/ marks, if there was, terrible news app, alot of the time it doesn't show any matches nor profiles....
Doesn't show distance of possible dates, the print is tiny !!, And for us that's obviously alot older than those who's developed this new app, isn't comfortable constantly reading tiny print, obviously the site isn't 'policed' properly with all the fake, false etc profiles,
Definitely getting alot worse as time goes on !!!!!.
And bless'em, write a bad review, they block you out of site as they see fit !!!!!!!!!!!!!

Since the latest update nothing works, messages disappear, notification lead nowhere. No way to complain.

The site revamp is rubbish. Parts of my profile have just vanished but when I go to edit I find them hiding but no way to activate them. Many questions have changed with answers from only mildly similar question. Worse used to be what would make you miss dinner which now asks for favourite stuff, answered with invariably something along the lines of I never would, would what! Do not bother, I will be leaveing soon.