Ourtime.uk Reviews 

2,096
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 228 reviews, most reviewers were let down by their experience overall. Many people found the website and user experience problematic, citing issues like a confusing revamp, vanishing profile sections, and poor navigation. Customers frequently reported the service as expensive and a waste of money, often being double-charged or unable to fully utilize their paid subscription time. The subscription model was criticized for being focused on retaining membership, with many struggling to cancel or stop recurring payments. Reviewers also raised concerns about fake profiles, bots generating likes, and a general lack of member vetting, leading many to perceive the site as untrustworthy.

What people talk about most

Website

Customers had negative experiences with the website, with many describing it as unsatisfactory and poor... See more

Subscription

People report negative experiences with subscription, citing difficulties in cancelling and issues with... See more

User experience

Consumers find the user experience to be frustrating and disappointing, with many describing it as dull and... See more

Price

Users describe significant dissatisfaction with the pricing, frequently labeling it as a "rip-off" and a... See more

Payment

Reviewers mention significant dissatisfaction with payment processes, frequently citing unexpected charges... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely ridiculous dating site. The worst I've ever encountered. The cost to message anyone starts at £20 for 1 week!!! Yes, thats right, 1 WEEK! A 6 month subscription costs over £100. I dont know... See more

Rated 1 out of 5 stars

The site revamp is rubbish. Parts of my profile have just vanished but when I go to edit I find them hiding but no way to activate them. Many questions have changed with answers from only mildly simil... See more

Rated 1 out of 5 stars

Ourtime is a waste of money, the likes you get are mostly generated by BOTS, when you check the search section by recent visitors, the likes you receive from alleged visitors do not appear in any cate... See more

Rated 1 out of 5 stars

Would give a 0 rating if I could. The system platform doesn't work. You cannot verify your profile as the system reverts back to the starting point as soon as you try to initiate the verification.... See more


Company details

  1. Dating Service

Written by the company

Our time to love life together. Ourtime is the dating site for singles over 50 looking for new friends, fun activities and someone special to enjoy life with. Create your profile for free, run your search and access a list of like-minded singles who share your interests. Our Passes help you make the most of your dating experience and meet singles at your own pace: enjoy unlimited messaging with the singles you like, try voice and video calls, decide who can contact you, receive our personalised selections of singles who share your passions and interests. Enjoy reduced rates on our Activities and Outings in your area or online and meet new people who share a common interest or who simply want to relax in good company. Download our mobile app or visit www.ourtime.co.uk !


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(2,096)

232 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I don’t trust this company

I don’t trust this company. Its website shows that it has earned 4.5 stars but Trustpilot kicks it back to 1 star. I had one woman using same photo move from Rochdale to Ramsbottom overnight. Another 2 women had exactly, l do mean exactly, dreams and interests, they even appeared in the same order. I believe that some of these women are genuine but as the company wants you to pay before you can message them or check out who has reviewed your profile. I just wish that I could contact some who is happy with my pic and profile. I don’t get enough opportunity to meet likeminded women. This company is just coining it without consideration for feelings and is actually falsifying profiles. I don’t blame the women, there are some lovely photos, but those photos are being misused for profit.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time and money!

I joined mainly for the promised, numerous social occasions: in six months there have been none!
After repeated requests for no more of the emails, they continued to come.
New profiles were few and far between. I had numerous likes but they were mostly from unattractive or distant men.
In 6 months I had two dates. One from someone who looked far older than his photos and one nice date from a man who was merely a serial dater.
Many profiles were from con artists.
Most profiles were repetitive and from distant, unattractive or mismatched men.
Don't waste your money! I've cancelled now and following other reviews, I will contact my bank to make sure that I pay no more money!

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

I joined and then decided to change my…

I joined and then decided to change my mind, I cancelled my account but have been charged £24.99 a month since. I’m paying this for a site I don’t access and don’t like. Unable to work out how to not pay this monthly subscription for a service I don’t use

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

The Worst Dating Site Ever!

Absolutely ridiculous dating site. The worst I've ever encountered. The cost to message anyone starts at £20 for 1 week!!! Yes, thats right, 1 WEEK! A 6 month subscription costs over £100. I dont know how these dating sites are able to continue to exploit innocent people trying to seek a connection with someone. I am absolutely disgusted at this. You're better off staying single at this rate people.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

I soon decided that the site wasn't for…

I soon decided that the site wasn't for me, so I didn't sign up for an expensive subscription. However, I could NOT close my account or remove my photos and personal details. I've had to block their emails and now I relly wish that I had seen the these other Trust Pilot reviews before going onto that website.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Awfull!!

Awfull!!! Can't delete photo, can only delete account on a computer which i don't have access to. Wish I'd never gone on it in first place!!!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

First Toe in the Water

I have not been on a dating site before and am very impressed with Ourtime. The members I have seen are all pleasant looking and decent men who I have felt comfortable connecting with. It’s very early says but so far so good.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

You can never leave, they won't let you delete your account

I just want to delete my acount, but it is impossible. The help pages dont load ever. This site sucks a*se.
Guess Im now just an extra profile to make up numbers of alleged active members. I'm not...
Some really nasty pieces of work behind this site. You can never delete your profile, and if they have your bank details...look out

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Beware fake profiles

Please, for the love of god, don’t part with your money.
90% of these profiles are fake, 50+? No way, more like 30+.
And there is no customer number.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

One star is still an exaggeration

One star is still an exaggeration. This is a scam site. I signed up and then I. could never ever access my profile again . A reset email was never sent.
AVOID this page!!!

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

Save your money.

I'm writing a review here in order to help others avoid this organisation. Ourtime appears to use the same database as match.com, but filtered to show only over-50s. Its advantage is that it has a very large database and that is the only good thing I can say about it. I subscribed to Ourtime some years back and it was fairly OK - I'm a reasonably attractive and intelligent individual and I would get a reply rate of perhaps one in three of those I contacted, resulting in an exchange of messages, a telephone chat and - if we both wanted it - a meeting. I've had a similar level of response on other dating websites I've tried, so I know I'm not being unrealistic. But on Ourtime in 2025? Not one response to almost twenty messages I sent, and not even (so far as I can tell) did one of them even look at my profile. I had two contact messages which came from others I followed up, and they were very suspicious - one definitely using AI to phrase responses, (To check this I asked AI to prepare a message to respond to what I had said, and it was remarkably similar!). I did have a number of contacts from others which I was not interested in pursuing (though I always replied as a matter of courtesy). So my conclusion is lots of fake and completely dormant profiles, quite a few bad actors, and - I suspect - completely bogus profiles set up to contact subscribers to try to keep them engaged. Complaints in response to satisfaction questions are met with standard computerised responses, Beyond that the functionality is poor and the filters ineffective.

August 5, 2025
Unprompted review
Rated 2 out of 5 stars

Had high hopes with this experience…

Had high hopes with this experience because of the adverts on television.
But there are all the same faces, and not had that many positive connections via this dating website.
Over rated indeed, shame as I am dissapointed by the experience. Do not waste your money as you will get no where!
Shame!

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Steer clear be warned

Taken subscription without my permission
Please do not sign up with this company. I signed up for one month. Surprise surprise they deducted a second payment with out my permission. I contacted them no reply. I will be contacting the bank tomorrow report this as a fraudulent transaction.
Steer clear of this scam

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Complete and total waste of time.

Complete and total waste of time.
Do NOT waste your money on this site.
The terms and conditions and help pages do not load, most likely intentionally as they don't want anyone to cancel the expensive, pointless subscriptions. The same people visit profiles over and over, even after they've been blocked.

October 1, 2025
Unprompted review
Rated 2 out of 5 stars

I was on Match.com but got…

I was on Match.com but got disillusioned but thought i would give Ourtime a go couple of days ago. Why did i bother as there are exactly the same profiles and descriptions on there as on Match which seems very odd as they are supposed to be 2 separate companies. I contacted Our time but strangely got a reply back from Match which seems to reaffirm my thoughts.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE - misleading and not transparent subscription

I signed up for one month only at a cost of £44.99. I believed it would finish at the end of the month - it didn’t and I was charged another £44.99 and this would have continued until I cancelled it. I complained that it was misleading and not transparent. I got fobbed off.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

I paid my money

I paid my money, had access for 2 hours now cannot get back into my account. I asked to reset my password and they never send a e mail.
Stay away from this scam company.

September 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look