I needed a replacement tube for my air awning. A Google search brought up Outdoor world Direct. Their price was good, ordering was straightforward, I was kept informed throughout and delivery was fas... See more
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Company details
Written by the company
Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.
OutdoorWorldDirect Details
Written by the company

- Free UK Shipping
- We offer free delivery to UK Mainland on orders over £50, terms and conditions apply as some postcode are restricted.
- EU Shipping Available
- We now ship to over 20 European countries, simply check the website for details.
- Great Brands
- We stock the finest outdoor brands on the market - Vango, Outwell, Coleman, The North Face, Didriksons, Regatta, Robens and many more.
- Great Customer Services
- We think our after sales service is one of the best in the industry, if not the best! If you have a problem with your order, simply give us a call on 01924 265457 and we will do our best to help.
Contact info
Unit 7 Roundwood Industrial Estate, WF5 9SQ, Wakefield, United Kingdom
- 01924 265457
- info@outdoorworlddirect.co.uk
- www.outdoorworlddirect.co.uk
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Replied to 100% of negative reviews
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Great company to order from.
Order came quickly, website was easy to navigate and item just as expected.
Air awning replacement tube.
I needed a replacement tube for my air awning. A Google search brought up Outdoor world Direct. Their price was good, ordering was straightforward, I was kept informed throughout and delivery was fast.
Wouldn't hesitate to use them again.
Quick and easy to order
Quick and easy to order, all my camping stuff from tent to accessories have been ordered through outdoor world direct and never had a problem 👍
Superb service
Superb service! Prices on the website are very competitive and the delivery speed was great. Well packaged and all as expected. Will use lots more going forwards.
Customer service were great when we…
Customer service were great when we needed to return an item.
Great service
Delivery was prompt and efficient. Customer service was really helpful. Product was great as per description. Would shop there again
Fast delivery
Fast delivery.
Ordered wed night came on Friday.
Great tracking
Very good deal
Easy
Good quality chairs
Delivery was great. Chairs arrived in sturdy bags which is great for storage. Large comfy chairs! No pocket for cups as expected but love them.
Ordered with Outdoor World Direct a few…
Ordered with Outdoor World Direct a few times now and cannot find any fault with them at all. When a pre ordered item had not come in yet, I was contacted to be informed and was updated regularly. Also, they were extremely helpful when I had accidentally doubled item orders. I only noticed when two items showed up when I only ordered one. Contacted their team and they were great in getting me refunded and organised for the doubled up items to be returned. Will continue to shop with them for a long time to come!!!
Excellent service and product
The customer service was good and my…
The customer service was good and my parcel was dispatched very quickly.
Unfortunately I can not rate the product because my parcel was stolen from my doorstep before I got home
Good value and service.
Real person on phone for questions and…
Real person on phone for questions and sales. Immediate dispatch. Superb
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