I needed a replacement tube for my air awning. A Google search brought up Outdoor world Direct. Their price was good, ordering was straightforward, I was kept informed throughout and delivery was fas... See more
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Review summary
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Ordered with Outdoor World Direct a few times now and cannot find any fault with them at all. When a pre ordered item had not come in yet, I was contacted to be informed and was updated regularly. Als... See more
These people are awesome! I placed my order on Thursday morning and the tent arrived the very next day. They even included a groundsheet and a tent repair kit in the bundle. I bought the Vango Sierra... See more
Great experience with super fast delivery [even though I paid extra] as it arrived next day. Originally spoke with staff member an hour before placing order to ascertain stock levels and how quickly i... See more
Company details
Written by the company
Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.
OutdoorWorldDirect Details
Written by the company
- Free UK Shipping
- We offer free delivery to UK Mainland on orders over £50, terms and conditions apply as some postcode are restricted.
- EU Shipping Available
- We now ship to over 20 European countries, simply check the website for details.
- Great Brands
- We stock the finest outdoor brands on the market - Vango, Outwell, Coleman, The North Face, Didriksons, Regatta, Robens and many more.
- Great Customer Services
- We think our after sales service is one of the best in the industry, if not the best! If you have a problem with your order, simply give us a call on 01924 265457 and we will do our best to help.
Contact info
Unit 7 Roundwood Industrial Estate, WF5 9SQ, Wakefield, United Kingdom
- 01924 265457
- info@outdoorworlddirect.co.uk
- www.outdoorworlddirect.co.uk
4.9
Excellent
8K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Perfect service and product
July 8, 2026
Fast shipping
July 6, 2026
The delay in getting stock to which you…
The delay in getting stock to which you have paid for. This time waited 5 weeks and had no choice but to ask for a refund
July 7, 2026
Reply from Outdoor World Direct
Hi Brandt,
We really appreciate your feedback, we're very sorry that we weren't able to supply your order within the expected timeframe.
Unfortunately, we experienced significant delays with stock arriving from the manufacturer, which meant we couldn't fulfil your order as quickly as we would have liked.
We completely understand your disappointment after waiting so long and apologise for the inconvenience caused.
Kind Regards
Joe
OWD
Very competitive price
Very competitive price. Delivered on time . very please with product
July 7, 2026
Excellent service!
Great customer service. Quick delivery. Great awning! Good price. My husband forgot to include the free driveway kit with our awning. I phoned customer service and spoke to a very helpful chap who popped one straight in the post.
June 30, 2026
Haven’t opened or used awning yet
Haven’t opened or used awning yet, but excellent service buying.
July 3, 2026
Fantastic experience at Outdoor World
Fantastic experience at Outdoor World. They have a great range of camping and outdoor equipment, with plenty of choice for different budgets and needs. The staff are friendly, knowledgeable, and always willing to help.
A special thank you to Chelsea, who was incredibly helpful in sorting out my orders and making sure everything was resolved quickly and smoothly. Her excellent customer service really stood out and made the whole experience stress-free.
I would definitely recommend Outdoor World to anyone looking for quality outdoor gear backed by genuinely helpful staff.
July 3, 2026
Vango awning
Made a mistake with my order. Company reached out and sorted within 2 days highly recommended. Excellent customer service. Thankyou
July 6, 2026
Delivery was speedy
Delivery was speedy, items arrived well packaged and they have good value deals on their website
July 2, 2026
We ordered two Quest recliners to take…
We ordered two Quest recliners to take on our caravan holiday. They were at a very competitive price, easily ordered and delivered for free two days later. Altogether a five star experience and would definitely recommend them.
July 1, 2026
Very happy
Very happy, ordered my awning last minute on next day delivery. Was delivered no issues & very happy with the one we picked, easy to pop up.
July 1, 2026
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