Poor experience. Ordered bite alarms well over a week ago with no shipping confirmation and then their communication was poor. Eventually got a refund 10 days after placing order. Also bait in... See more
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See what reviewers are saying
Recieved a damaged snugpak fj6, sent back at my expense. Under terms and conditions it states postage will be refunded for returned damaged items. Sent multiple emails and proof of postage to get my p... See more
First time using Outlaw Pro & great experience. First off, had a few questions regarding a product & the online chat answeared all my questions & was quick to respond. Secondly, purchased a set of t... See more
Terrible service. bought an avid exo2 bivvy back in October. First time on the bank 2 weeks after buying found the skull cap was too small. Rang up, and they requested an email explaining what the pro... See more
Company details
Written by the company
Outlaw Pro has everything you require in one place – online and at our fishing Megastore in Essex – with an incredible array of products from top angling brands, including our own range of Terminal Tackle, Clothing and Bait. In every department of our angling megastore, we have ensured we have some of the finest and well-known faces in the angling world. With Senior Videographers and photographers from some of the biggest brands in the industry, the Outlaw Pro team will take pride in our bankside product reviews to in-session pieces on some of the UK and Europe’s most famous bodies of water.
Contact info
Unit 4A Guildprime Busuness Centre, Southend Road, CM11 2PZ, Billericay, United Kingdom
- 03331236699
- office@outlawpro.co.uk
- www.outlawpro.co.uk
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The future is bright the future is outlaw
A friend and I saw the bait bundle and so we decided to go for it we waited a few days and then I had not heard anything and my order still said processing so I contacted outlaw and within the hour I and a call from member of staff and they explained 1 part was out of stock but will be their tomorrow or a could exchange for another item they then dispatched my items that day but I recieve no confirmation email until the next day from the delivery firm and it was delivered promptly and precise and just what I was expecting so theycoukd do with a few more updates on their delivery and order info and the staff contacting the customers if an issue arises but overall a really good experience and great service in the end
Great shop
Great shop. Staff are very helpful.
Spoke to Jack and Joe and they were very friendly and great help.
Outlaw pro is the only shop i will use from now on.
Took my young son to an Outlaw store as…
Took my young son to an Outlaw store as he wanted to upgrade his carp gear.
The staff couldn't be more helpful and after buying everything he needed the following day he went fishing and scored a personal best, so a great result!
Great Customer Service Very Reliable…
Great Customer Service Very Reliable Company, Will only ever use Outlaw Pro
Untruthful delivery time and lack of notice
Ordered selecting the 5 workimg day delivery. Had to ring and email to find out that after 8 working days, they parcel hadnt even been sent yet. Not apologetic at all. Very poor.
Great service
Great service, prices and customer service. Jack was exceptional.
Thank you.
Ordered on 24th checked item today and…
Ordered on 24th checked item today and still saying being processed not impressed at all Ordered from fishdeal.co.uk that turned up Saturday from the Netherlands
Still waiting for order status to be updated
I ordered a bedchair on 25th March today is 30th March order still says processing. I understand it is Easter period however expected the order status to be updated. My first and last order from this company I'm going back to angling direct much more professional.
Poor service
First order placed well in time for the 5 day delivery to arrive for Easter weekend. Chased up 7 days on to be told its not left yet. No contact about delays. Poor service
Would of been 5* going by previous…
Would of been 5* going by previous experience with online and local store but for some reason it took 7 days for them to dispatch and they only sent next day delivery because I called them to ask why it hadn't been sent
Bought some heavily reduced Nash Colt…
Bought some heavily reduced Nash Colt rods from this company, they are quality rods and were a bargain one of many I have had from this company. Good communication speedy delivery and top quality at low low prices what more could you ask for.
Great customer service
Exceptional service!! I ordered a Power Bank from Outlaw Pro and it arrived well packed and very promptly. I just had one tiny problem with the order so I emailed the store. Within one hour I was contacted...by phone!!! Who does that anymore??? Anyway Jack from Outlaw Pro rectified the small issue immediately and all is well. I'm just so impressed with this level of customer care and service.
Highly recommended. Well done Outlaw Pro!!
My go to shop
My go to shop, love the bait range. Great staff always friendly, welcoming and good to chat to. Bought some new rods from there a couple of years ago unlike angling direct there were no pressure sales just let me chose the rod and let me attach a reel so I could get a feel for it. When I went to buy my third rod for my setup they were out off stock the staff member got in touch with the manufacturer to see if they had any and was shipped to store within a couple of days.
Faultless customer service
I ordered a set of Fox bite alarms, one of which went faulty. I contacted Outlawpro who couldn't have been more helpful, in particular Reda. They had no hesitation in replacing the faulty item, even though they would need to wait quite a while to be reimbursed by the manufacturer. Communication was made to me by both message and many phone calls, which made the whole experience painless. Things like this will always happen, but it’s how they are rectified that makes all the difference.
Thank you so Much Outlawpro, what a fantastic company to deal with.
Phoned up to check item in stock & ask…
Phoned up to check item in stock & ask to put by for me to collect instore. Assured all fine. Drive to store, no item, wasn't in stock. Total waste of time & petrol.
Best online tackle company I've ordered…
Best online tackle company I've ordered from .My only regret is that I never found it sooner .Quality products , cheap prices , well packaged and fast delivery
First time using Outlaw Pro & great…
First time using Outlaw Pro & great experience. First off, had a few questions regarding a product & the online chat answeared all my questions & was quick to respond. Secondly, purchased a set of three Sportex Carp rods at a bargain price from £1200 to £599. Lastly, was well packaged and arrived next day.
To sum up, would have no hesitation recommending Outlaw Pro.
No issue at all with postage and…
No issue at all with postage and delivery, the bait has a well rolled appearance and feels a soft texture. There appear to be plenty of ingredients to this boilie. Raspberry rush. Good first impression.
I've only left 4 stars as I've yet to use the bait. Hopefully I'll be back to nudge it to 5 stars. Thank you.
New Bait Provider 2020.
Stumbled across these guys on Facebook by chance. Looked very well priced and heard good things. Value for money second to none, great quality baits. Arrived the next morning, this just isn’t common. Cannot praise them enough will be buying lots of bait from this company
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