While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I needed a new CCTV system installed in one of my shops so I found Outlook CCTV on Google. David gave me a very reasonable quote and I had a fully working top quality HD CCTV system installed the following week. Great service, great price, great quality.
I wasn't interested in grainy images from budget kit and Dave made sure I got the kind of image quality I wanted - The kind of thing that would actually serve a purpose if it was ever required. I can view/review footage on my phone and there's no kit taking up space in my living room, it's all hidden away. Couldn't be happier with the service, turned up on time, worked tidy and charged what he quoted!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
