Ordered a pair of Scarpa Ribelle lite HD boots a half size bigger than usual. Tried on. Still pinching on left foot so returned for a full size bigger. No problems no questions and new boots were here... See more
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Outside is a specialist outdoor retailer and online shop selling clothing and equipment for:
Based in the Peak District, UK.
Written by the company

Main Road, S32 1BB, Hathersage, United Kingdom
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Replied to 100% of negative reviews
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The staff at Outside always give excellent and professional advice based on good knowledge and experience. They are all mountaineers, climbers, walkers or runners, and use their experience to give good advice. Buying boots from them is particularly good (Hi Tom and team!). Outside sells high quality products, I buy from them frequently, mostly from the store but sometimes online after good telephone advice, it is my go to shop for my outdoor needs. The café is good as well and stays open a little later than other cafés which is useful after a day on the hills.

Reply from Outside
Excellent product and efficient, prompt delivery. Thank you!

Reply from Outside
Brilliant shop. Super helpful staff. Please don't go in there and try stuff on and then go buy it cheaper on the Internet. They pay tax etc and contribute to the local economy.

Reply from Outside
Outside based in Hathersage, north Derbyshire, is a quality independent retailer of top spec brands and knowledgeable service. It’s a hub for the outdoor enthusiasts. I ordered Inov8 trainers from their on line sales as they were a great price and delivery was free. We had to return the trainers to swop for another size but we did this in person and also purchased a few clothing goodies for winter walks and running.

Reply from Outside
Order arrived quickly and well packaged. Outside had stock that was not available elsewhere.

Reply from Outside
Great communication before purchase, excellent service, and a high-quality product with a good price.

Reply from Outside
Ordered boots online. Incredible discount, that I though it must be a scam. It was not! Very quick delivery. Boots exactly as described. So far so good.
Thank you.

Reply from Outside
Absolutely fabulous !
Fantastic customer service over the phone and exceptional postage. Free and super fast. Thank you so much.

Reply from Outside
Excellent at dealing with enquiries and chasing up suppliers. I bought a tent footprint and wasn’t sure whether it would fit my older model of tent. They checked with the supplier/manufacturer and advised me the same day

Reply from Outside
Top quality cotton La Sportiva vest, that I’ll use for running. Delivered quickly & efficiently. Great to buy such a garment locally.

Reply from Outside
Customer service is always so good at Outside and online buying is no different. Its like being at the shop and I think this makes a big difference to buying outdoor gear. A very personal approach sdn I think that's characteristic about the shop in general.
Super chuffed with my boots - thanks Drew 😊

Reply from Outside

Reply from Outside
I had excellent customer service today from Matt allowing me to exchange a pair of Altberg walking boots which have been languishing in my wardrobe beyond the 30 days return policy . I wasn’t expecting such a sympathetic understanding and I am delighted with my new boots just half a size smaller but much better for my odd feet. Rory helped me to try different boots until I was satisfied and he was, knowledgeable and really enthusiastic to help . I didn’t feel hurried or pressured and he was very patient despite attending to several customers each with differing wants. Thank you for such genuine and professional service and I left most impressed with your staff.

Reply from Outside
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