Outside provide excellent, impartial advice on a professional basis I.e. not just to make a sale. The Ohmega is a useful piece of kit for a weight difference between the climber and belayer. I test... See more
Company replied
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See what reviewers are saying
Amazing customer service. The sale item I ordered turned out to be out of stock. I was offered a newer model at the same price which I accepted. I explained that i was concerned that the delay... See more
Company replied
Very good customer service. Returned item as it was too large, stating I would have re ordered in smaller size which was not available. Received e mail stating smaller size now available,and asking if... See more
Company replied
I had a failed zip on a Mountain Equipment Tupilak jacket and the after sales service from both Outside and Mountain Equipment was superb. The zip was replaced under the Mountain Equipment lifetime w... See more
Company replied
Company details
About Outside
Information provided by various external sources
Outside is a specialist outdoor retailer and online shop selling clothing and equipment for:
- climbing and mountaineering
- trail and fell running
- hill walking and lightweight camping
- backpacking, travel and trekking
Based in the Peak District, UK.
Outside.co.uk - online clothing and gear for climbing, running, walking and travel, with free UK delivery!
Written by the company
- Outside has sold outdoor clothing and equipment at our Peak District shop for over 30 years.
- Our website offers the same exceptional service you can expect at our Peak District store. Whether you’re climbing, running, walking, camping or mountaineering - Outside has got you covered.
Contact info
Main Road, S32 1BB, Hathersage, United Kingdom
- 01433 631111
- sales@outside.co.uk
- www.outside.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Outside
Glad to hear you had a good experience. Look forward to seeing you online again.
Reply from Outside
Many thanks for taking the time to leave us a lovely review
Excellent service
Every went well from ordering to delivery. The product were bargain and in excellent condition. Happy overall
October 24, 2025
Reply from Outside
Glad to hear you enjoyed shopping with us.
Excellent experience
Excellent experience, ordered climbing shoes but needed to go up a size emailed for support quick response and help organise the fastest way to sort out getting the next size sent and returning the ones that didn’t fit.
October 23, 2025
Reply from Outside
Glad to hear you've enjoyed shopping with us. Hope to see you again soon.
The website is easy to navigate and I…
The website is easy to navigate and I found the item I was looking for straight away. There was a good range to compare and I’m very happy with my purchase. Delivery was quick as well.
October 21, 2025
Reply from Outside
Thank you for taking the time to leave such a nice review.
Reply from Outside
Many thanks for your kind words.
Reply from Outside
Many thanks for taking the time to leave us a 5 star review
Was skeptical but shouldn’t have been!
Was skeptical as never heard of this company but they had the coat I’d been after for a while at a good price so I took the risk, turns out that the delivery that I was expecting came really early, well packaged and exactly what I ordered, very impressed.
Went from a skeptical person to now somebody who would happily buy from this company anytime I need something.
October 8, 2025
Reply from Outside
Glad to hear you had a good experience. We've been in the heart of the Peak District since 1987, but we understand that there's a lot more competition these days. Look forward to seeing you again, online or instore.
Reply from Outside
Many thanks for your positive review
Reply from Outside
Many thanks for taking the time to leave us a 5 star review
Excellent Service
The whole of ordering and delivery process was faultless. Highly recommended
September 29, 2025
Reply from Outside
Glad to hear you enjoyed shopping with us.
Reply from Outside
Glad to hear you've enjoyed shopping with us. Hope to see you again soon.
Arrived in good condition.
The order arrived well packaged, on time and in good condition.
October 3, 2025
Reply from Outside
Thank you for taking the time to leave such a nice review.
Reply from Outside
Glad to hear you had a good experience. Look forward to seeing you online again.
Reply from Outside
Many thanks for your positive review
A great product at a good price…
A great product at a good price delivered quickly.
September 29, 2025
Reply from Outside
Thank you for taking the time to leave such a nice review.
Reply from Outside
Glad to hear you've enjoyed shopping with us. Hope to see you again soon.
Reply from Outside
Many thanks for your kind words.
Great product and excellent service…
Great product and excellent service from Outdoors
September 29, 2025
Reply from Outside
Many thanks for taking the time to leave us a 5 star review.
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