I'll upgrade this if and when I hear something because I know how much reviews affect small businesses. But at the moment it's been 2 weeks with no item or communication from Ovosi. I've emailed the... See more
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See what reviewers are saying
Been a customer of Ovosi for a number of years now, to be honest I probably own more items of OV than any other brand from shorts, Ts, sets, hoodies and over-shirts. I continually choose OV because i... See more
Company replied
Fantastic company, I had a sizing issue with my order which was down to my own error, therefore emailed to see if anyone could help me out, the director emailed me personally within minutes and it was... See more
Company replied
Great product and service. I had to exchange an item I ordered online and when I contacted Ovosi, one of their agents, Aaron, replied to me within the hour. I now have the replacement sized product an... See more
Company replied
Company details
Information provided by various external sources
We create garments born from & with the culture of music in mind. inspire.create.innovate. Shop the look:
Contact info
United Kingdom
- www.ovosiclothing.com
3.6
Average
111 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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Great quality product at a very…
Great quality product at a very reasonable price. Very fast delivery and great communication about my order. Will defo shop there again 👌🏼
February 6, 2020
Unprompted review
The top that was delivered was nothing…
The top that was delivered was nothing like it looked on the picture and the material and quality of the jacket for the price paid was shocking
January 11, 2020
Unprompted review
Reply from Ovosi Clothing
Hi Joe,
Thank you very much for contacting us.
Firstly, on behalf of OVOSI Clothing we would like to sincerely apologise for any frustration and inconvenience caused by this.
We are truly sorry to hear that the over shirt you recently purchased from us was not as you expected. Please understand that this was certainly not our intentions at all Joe.
At OVOSI, we value all customer feedback that is given to us therefore, please feel reassured that details of this incident have been passed to the necessary department for further investigation so that this can be resolved accordingly.
Again, please accept our deepest apologies and thank you for your valued feedback and continued patience.
Have a great evening!
Many Thanks,
Dani
Sent me the wrong colour overshirt!!
Sent me the wrong colour overshirt!!! Then did not respond to my emails!
January 8, 2020
Unprompted review
Reply from Ovosi Clothing
Hi Stuart,
Thank you very much for contacting us.
On behalf of OVOSI Clothing, we would like to apologise for any upset or frustration caused by this.
We are truly sorry to hear that you received the incorrect colour of over-shirt and that your email was not responded to promptly.
Having checked our systems Stuart, regretfully we have not received an email from yourself regarding this query. For this reason, if you could kindly re-send this email to:- help@ovosiclothing.com and I will certainly be more than happy to have a look into this for you and can get this resolved accordingly.
Again, please accept our sincere apologies for this Stuart.
In the meantime, I hope you have a great day!
Many Thanks,
Dani
larfe overshirt
Got a large over shirt .. never a large.. far too small im usually a medium
January 2, 2020
Unprompted review
Reply from Ovosi Clothing
Hi Martin,
Thank you very much for contacting us.
We are truly sorry to hear that the over-shirt you recently purchased from us was too small.
At OVOSI Clothing we appreciate all customer feedback therefore, please feel reassured that details of this query will be passed to the relevant department to be looked at promptly.
Again, pleased accept our sincere apologies for any upset or frustration caused by this.
In the meantime, have a great day!
Many Thanks,
Dani
Very pleased
Prompt delivery and t shirt was very good quality pleased with purchase
December 27, 2019
Unprompted review
Ordered a jacket that was absolutely…
Ordered a jacket that was absolutely nothing like the photo still waiting on a refund
December 24, 2019
Unprompted review
Reply from Ovosi Clothing
Hi Daniel, thank you very much for contacting us.
Firstly, on behalf of OVOSI Clothing we would like to sincerely apologise for any inconvenience or upset caused by this.
We are truly sorry to hear that the over shirt you recently purchased from us was not what you expected when this arrived with you. This was certainly not our intentions at all Daniel.
At OVOSI Clothing we value all customer feedback that is given to us therefore, please feel reassured that this has been passed to the necessary department for further investigation so that this can be resolved accordingly.
In regards to your refund, I am happy to advise that this was processed on 14th January and should have cleared into your account by now.
Again, please accept my apologies for any frustration caused by this and thank you for your continued patience.
In the meantime, we hope you have a lovely day!
Many Thanks,
Dani
Out of stock
Out of stock,wanted for xmas ,update your stock,stop advertising what you haven't got.
December 24, 2019
Unprompted review
Reply from Ovosi Clothing
Hi Earl,
Thank you for contacting us.
On behalf of OVOSI Clothing, please accept our sincere apologies for any upset or frustration caused by this.
At OVOSI, we operate on a one-time release basis therefore, when a product becomes sold out, it is unlikely that this item will be re-introduced to our line.
We can also confirm that our stock is manually updated every 24-48 hours to try and reflect true stock levels and is not live, therefore there can sometimes be stock discrepancies on our website.
With that being said Earl, we do offer an 'Email Me When Available' service. If you ever come across an out-of-stock product again, you're welcome to register your email here and you will be notified if this is available for purchase.
Again, please accept our apologies for any inconvenience this may have caused you and thank you for your valued feedback.
In the meantime, have a great day!
Many Thanks,
Dani
Great quality clothing
December 8, 2019
Unprompted review
1st class service and 1st class…
1st class service and 1st class product. Had an issue with my exchanged item and the team dealt with it amazingly. Good communication and speed of return.
November 21, 2019
Unprompted review
Poor Customer Service
Made an order and was given a delivery date, the day came where it was meant to come and I was emailed that it had been delayed as the item was out of stock and that another of the same item would be arriving at the store at the start of the next week which was way back start of September. I accepted this as these things can happen and never heard nothing back so emailed to find out what had happened and they said that they still have no items received but said that I could get a refund and an email when the item was in stock which I accepted and were now away to enter the 3rd week of October and I still have no refund or any email to say what’s happening.
October 10, 2019
Unprompted review
Excellent
Excellent and reliable service, package delivered early, would recommend.
September 30, 2019
Unprompted review
excellent customer service
my interaction with them were complex but extremely positive, originally ordered their XL twinset (36 waist) which came and was ridiculously tight, I explained the issue regarding the obvious discrepancies in their sizing and the offered me a full refund plus 30% off my next purchase, I then ordered for a second time, but this time in XXL twinset and an XL t-shirt, which for some reason got lost in transit with DPD and currys (delivery host) I explained the issue and they offered to resend another twin set and t-shirt free of charge, to top it off, the original parcel was found and they let me keep it, talk about Scottish hospitality, wicked customer service, all conversations took place over facebook messager, they where quick and fair.
brilliant company, will be buying again when their new line releases
September 17, 2019
Unprompted review
Quality product for the price
Quality product for the price, would expect to pay more for there items! Had to get another colourway in the same jacket i liked so much,
Kylr
September 5, 2019
Unprompted review
Reply from Ovosi Clothing
Hi Kyle,
Thanks for the positive feedback we aim to deliver excellent quality at a reasonable cost so it's great to see that its highlighted in your review.
Thanks again,
Aaron
Great material with a lovely finish
Great material with a lovely finish. Very well priced!
August 14, 2019
Unprompted review
Reply from Ovosi Clothing
Thank you Sam! Great chatting with you I'm glad you like the product as a brand we work with the finest quality of materials in everything we produce!
I ordered a top for my son which was…
I ordered a top for my son which was too small however as top was sold out I was offered another top which was more expensive than the original one, absolutely delighted son !
Great quality of clothes and excellent customer service, thank you so much 👌🏻
August 9, 2019
Unprompted review
Reply from Ovosi Clothing
Hi Karen, happy that you had a positive shopping experience, thank you for the kind review.
Great product and service
Great product and service. I had to exchange an item I ordered online and when I contacted Ovosi, one of their agents, Aaron, replied to me within the hour. I now have the replacement sized product and will definitely be using Ovosi again!
June 5, 2019
Unprompted review
Reply from Ovosi Clothing
Hi Gary, thank's for the feedback at Ovosi we aim to have any & all mishaps solved in a timely manner, thanks for shopping with Ovosi have a great day!
Fantastic company
Fantastic company, I had a sizing issue with my order which was down to my own error, therefore emailed to see if anyone could help me out, the director emailed me personally within minutes and it was all resolved very quickly and with ease. Great first experience of the company. Will use again.
May 30, 2019
Unprompted review
Reply from Ovosi Clothing
Hi Dale, thank you for the positive feedback, we are very much hands on when it comes to what goes into Ovosi from the design team in the studio, the customer experience team & the creative direction. Thanks for shopping with Ovosi, have a great day!
A vision turned into reality
A vision turned into reality. Great quality clothing and an exciting locally created brand. It’s amazing to see what the lads have done here!
May 7, 2019
Unprompted review
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