Owens Express Motors Reviews 

67
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

we purchased a faulty pick up from owens express motors.At first Leon tried to play it dow sying the light was on due to ow fuel! it ended up needing over £2500 of repairs, which legally Owens expres... See more

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Rated 5 out of 5 stars

Recently bought a volkswagen from owens express motors. Really friendly staff which made the buying experience pleasant and stress free. This is the second car I've bought from them and have recommend... See more

Rated 5 out of 5 stars

"I had a fantastic experience purchasing my vehicle from Owens Express Motors. From start to finish, the process was smooth and stress-free. A special mention goes to Leon, who was excellent through... See more

Rated 5 out of 5 stars

Owen’s express motors were so professional, efficient and reliable. Especially Leon and Toni very friendly and professional. Everything they promised was delivered. Always come back to them when we... See more

Company details

  1. Used Car Dealer

Written by the company

Owens Express Motors in Liverpool is a used car supermarket supplying quality used cars, vans, 4x4's and mpv's to customers in the Liverpool, Merseyside area


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.3

All reviews

(67)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely exceptional service

Absolutely exceptional service! I bought a beautiful car from Owens Express Motors Ltd a couple of days ago and I can’t thank them enough!

After finding the car I was looking for online the communication from start to finish was superb.

On the day of collection after having made a 4 hour train journey I was picked up at Aintree Railway Station by Owen, the owner himself! Arrived at the showroom to meet the rest of the team who had seamlessly prepared the car for me, with a complete MOT, service and fabulous valet and polish!! The car was gleaming!

The customer service most definitely exceeded my expectations. Very knowledgeable, friendly and was left feeling like a valued customer.

Dealt with many dealerships over the last 25 years, Owens Express Motors Ltd surpasses them all!

If you’re looking for a wide range of exceptional motors, excellent customer service and the best prices… don’t hesitate for a minute to contact them.

One very happy customer! First Class !!!

June 5, 2022
Unprompted review
Rated 5 out of 5 stars

Seat Leon

Fantastic service from start to finish. Not pressured into making a purchase like other show rooms and able to browse and test drive at peace. Brilliant communication throughout the process and very open and honest with details and no hidden fees. Could not recommend Owens Motors highly enough and delighted with my purchase.

April 24, 2022
Unprompted review
Rated 5 out of 5 stars

A innovative way to buy your car.

Thank you to Leon and the staff in helping me find the perfect car for my girlfriend, very professional but also very friendly, giving me personally a different experience in finding and purchasing a car. Thanks again 👍

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service from the guys at Owens Express! Really happy with my Peugeot 308 will be coming back for my next one!!

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Put best foot forward

Great car great service great friendly people great car great experience did I say great car but most of all great communication bent over backwards to make make me happy and dealt with everything promptly and efficiently even went as far as to mot the car even though it still had 10 months remaining good touch to make sure I got the maximum value worth their weight in gold

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Picked up my car today really pleased…

Picked up my car today really pleased with the service at Owens motors they took there time to explain everything got me the cheapest rates car was serviced to a high degree I’m really pleased with the service they have provided. I would highly recommend Owens express motors when buying a car

May 20, 2021
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE VAJ

I have been to a few garages looking for a car, service has always been good but then I went to Owens and met Vaj, this guy took customer service with that personal touch to the next level. Just made us feel at ease and comfortable, ensured we got the right car to fit our needs. Best car buying service and experience!! Excellent value cars!! If your looking for your next car go and see Vaj!!

May 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent car

Excellent car, excellent communication. Very smooth easy transaction with Vaj. Highly recommend.

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

Can’t recommend Owens enough!

I would totally recommend Owens. Leon and his wife immediately made me feel welcome and at ease. They are straight, decent and honest people and Leon went out of his way to sort finance on my car. He helped me get credit after I didn’t think I would be able to, and sorted everything unbelievably quickly for me. The whole process was just really simple. I went in on Sunday, and by Monday he had sorted the finance for my car and it was all complete. Everything was upfront and I have got a brilliant deal on my car thanks to Leon. The payments are reasonable and I can’t thank him enough. I have never written a review before but I am just so impressed with the service I received. Definitely recommend!

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

A couple of weeks ago I decided after a…

A couple of weeks ago I decided after a truly awful year I wanted trade In my car an purchase a newer vehicle this in the past was always difficult as I am disabled and have incurable cancer, I attended Owens express motors and was greeted by a gentleman called leon who immediately put me at ease and basically allowed me access to all the vehicles in the showroom ensuring at all times through my disability I could access the vehicles an talked through which type of vehicle I would be best suited,during my visit I was made tottally welcome and while other members of the public were present i felt I had the full attention of Leon an his staff after looking at some amazing vehicles we discussed finances and realistic prices for my budget this wasn’t the beginning of the end but the start of the beginning as we had then agreed the type of vehicle I was best suited to and within my price range, leon then took me to his main office and made a list of the vehicles I liked and to what spec,after viewing many vehicle I suggested a vehicle that was not currently on site but in Chelmsford this was not to prove a obstacle as leon said if this is the vehicle he would move heaven an earth to obtain it for me an have it delivered to my address serviced an valeted within a few days at no additional cost to myself this was an absolute lovely gesture as I had never experienced a car dealership that had gone out of there way for me and also being mindful of my disability all along I felt like I was amongst friends not a customer, as promised by leon the car arrived three days later immaculately presented at my address I then test drove the vehicle as I had done so with similar vehicle at the garage to finally agree to the purchase, I was then taken to the local post office to tax the vehicle an allowed to use the company’s phone to transfare my insurance documents it really was 5 star treatment at it best, since I bought the vehicle leon and his small team of staff have called myself an my partner on no less than 4 occasions to ensure I was totttally satisfied an if I had any concerns over the vehicle in almost 32 yrs of driving I have never dealt with a more caring and understanding team than Owens express motors it has restored my faith in humanity if like myself you have a disability or any medical condition you could not be in safer hands there level of care is unrivalled in my experience please before shopping around visit there showroom first and experience there professionalism and care you will not be disappointed, thank you Owen motors and I look forward to dealing with you again in the near future.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you to Owens express motors

Thank you to Owens express motors, excellent service. I now have my car which is immaculate, drives perfectly. A brilliant price, defo the place I will be returning when I want to upgrade :)
Highly recommended. Cheers

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect Service and Perfect Car!

I am not normally someone who leaves reviews but the service I experienced at Owens Motors was exceptional. It was my first time buying a car and I could not be happier, I got the car for an amazing price and was not disappointed when I picked up the car. I would recommend this place if you are a first time buyer or an experienced buyer. The staff are friendly and have your best interests at heart, which is hard to find in other places. The service is five star and would not go anywhere else if I was to get another car. I really couldn’t recommend this place more. They put me at ease through the whole process.

November 13, 2020
Unprompted review
Rated 1 out of 5 stars

biggest lot of conmen

biggest lot of conmen, lies after lies, no return calls after numerous complaints,i reckon every guy i speak to is the same guy, refund still not in my hands but if they keep this service up, they wont have a business, as you cant keep treating customers like clowns, at least dick turpin wore a mask

November 12, 2020
Unprompted review
Rated 5 out of 5 stars

Exceeding Expectations

Thanks to the team at Owens Express Motors for sourcing a specific car I was after. Nothing was too much for the team and they went above and beyond to source me the car! This was my first car I have ever bought and they talked me throughout the process. I would highly recommend!

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

Genuine warrant!! Exceptional service

Genuine warrant!!
My car experienced a problem days after buying it from Owens Express Motors! What a swift, dedicated, honest and transparent response! These guys worked tirelessly in maintaining telephone calls, FaceTime calls, making sure I was alright and arranging recovery of the car, all on their bill. They stuck to the timeline and delivered what they had promised. I was provided with a replacement car and my car was delivered a day after all sorted and driving like new!!! Guys you are outstanding and exceptional in your service...#buyingwithconfidence😇👌. Thank you Owens!!

July 16, 2020
Unprompted review

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