This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more
Company replied
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Review summary
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Reviews shaping this summary
Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more
Company replied
This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me becaus... See more
Company replied
If I ca give minus star I would, they kept charging me for the rest of the year after the subscription ended I belive I did cancel it, but was not canceled and I was charged for a whole year without m... See more
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Company details
Written by the company
Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.
Contact info
United States
- support@ownerly.com
- www.ownerly.com
1.8
Poor
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Stay away from this one. Really. I mean it.…
Totally misleading advertisement on Fox news. Clickbait. All of the information is available for free for anyone with 5 or 10 minutes and a mouse.
Highly recommend you avoid this one and watch it fall into the canyon of useless kiosk businesses that are aflush out here.
This is a sucker-bet business model.
AI response bot: don't bother responding to this. I won't be reading it.
June 15, 2025
Unprompted review
Reply from ownerly.com
Hi there,
Thank you for your time leaving us your review.
Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it?
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports.
Please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.
Ownerly is pathetic!
Ownerly only had records going back to 1998, but my home was built in 1929! They should have had 96 years of records instead of a measly 27! I wanted to know for whom my house was built and who owned the land!
May 24, 2025
Unprompted review
Reply from ownerly.com
Hi Marlene,
Thank you for reaching out. We're sorry to hear that you're having trouble locating the information you're looking for.
Ownerly's database contains information collected from public records and publicly available data, compiled from thousands of different sources. There is no set date limit on the information. Depending on the individual, we may have addresses that date back 20 or 30 years. Your ability to locate information for a specific information in our database can be dependent on a number of factors, such as the amount of information collected on that property by various government and private agencies, and the laws regarding public information in the state where the property is located.
We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any more questions or concerns, please feel free to contact us at support@Ownerly.com.
the address was for the house next…
the address was for the house next door..yes they own both. I caught a ghost on my camera phone she wanted me to see if we could try to find out who she could have been
May 21, 2025
Reply from ownerly.com
Hi Betsy,
Thank you for taking the time to share your feedback with us.
I'm sorry to hear that you're having trouble locating the information you're looking for.
We were able to locate your account and your email regarding incorrect report.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any questions please feel free to contact us at support@Ownerly.com.
Predatory marketing
Predatory marketing. They say it is going to be $1. Then they automatically sign you up for a subscription and change $41 right after that. Buyer beware
May 22, 2025
Unprompted review
Reply from ownerly.com
Hi Renee,
Thank you for reaching out.
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
Additionally, we offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email, live chat or by calling our customer service.
We are more than happy to resolve this matter for you and look forward to your response.
If you have any questions please feel free to contact us at support@Ownerly.com
Inaccurate data provided
I admit I was confused and thought I was ordering a report on our property from Ownwell. Report I received was inaccurate as it didn’t even show us as owners. We bought this house in 2018. Was enough to cancel; but I got no more information than if I looked at my property on tax roll. Won’t call it a scam, just useless information.
May 12, 2025
Unprompted review
Reply from ownerly.com
Hi Lisa,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any additional questions, please feel free to contact us.
I gave a cancelation confirmation so…
I gave a cancelation confirmation so stop sending this
May 2, 2025
Reply from ownerly.com
Hi there,
Thank you for reaching out and allowing us the opportunity to resolve this for you.
I was able to locate your account using the information provided and I see that you spoke with customer service on 05/02/25.
Please be assured that your account was already canceled and refunded.
If you have further questions please feel free to contact us at support@Ownerly.com.
I have cancelled this THREE times
I have cancelled this THREE times, they keep trying to charge my card. I finally put a stop payment through my bank. I will try yet again, but at this point they are pretty scammy.
April 25, 2025
Unprompted review
Reply from ownerly.com
Hi Robin,
Thank you for bringing this to our attention.
We do apologize for any confusion or inconvenience.
Could you please share how you initially requested to cancel the account? We will be more than happy to investigate your prior request to cancel.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
1 out of 3 houses can be found
I went to search my own home and it wasn't even found!
I searched my neighbors and they did not find that house either. I searched my son's home and they had his. So out of 3 official homes 2 weren't even able to be found.
Not a good company if their % of recoveries is 1 out of 3 homes.
Canceled immediately
April 20, 2025
Unprompted review
Reply from ownerly.com
Hi Miki,
Thank you for reaching out and allowing us the opportunity to resolve this for you.
We are sorry to hear that you weren't able to locate the information you are looking for.
The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.
If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
Moreover, we would like to further investigate on this matter, however I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?
Kindly send us the details of your account at support@Ownerly.com so we can further assist you.
Pleased they did respond to my demands
OK I am pleased to say that I found the right contact info to get to someone about my frustration. They cancelled my membership and returned the $37.50. So I have to give them a few stars for that. But you need to go to your treasurer.org for your state and you get much more correct information free.
April 9, 2025
Unprompted review
Reply from ownerly.com
Hi Mary,
Thank you for your time leaving us your review.
We're glad to hear that we were able to cancel your account and issued a refund.
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports.
Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have additional questions, please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.
Although I initially thought I wouldn't…
Although I initially thought I wouldn't get a refund. Ownerly did do the right thing and credited the money that was charged to my PayPal account. Users, just be careful of what you click on. Most of these are innocent mistakes but you will be charged. I think the company does offer a solid service, it's just I didn't really need it at this time. Thank you, Ownerly
April 10, 2025
Unprompted review
Reply from ownerly.com
Hi Daniel,
Thank you for your feedback! We're glad the issue was resolved and you received your refund. We appreciate your kind words and hope to assist you again if your needs change in the future.
If you have additional questions, please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.
This company is a scam
This company is a scam. I paid the $1.00 to receive a report and the report was worthless. I also cancelled the subscription immediately. I have not visited the site since then. They are now refusing to credit the $34.99 that I did not give them permission to debit. BEWARE!!! This company is a scam!!!
March 3, 2025
Unprompted review
Reply from ownerly.com
Hi there Shay,
Thank you for reaching out and allowing us the opportunity to resolve this for you.
We do apologize for any confusion or inconvenience this may have caused.
We would like to further investigate on this matter, however I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?
Kindly send us the details of your account at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can further assist you.
I got a free trial
I got a free trial. It was clearly stated that you need to email to cancel the subscription before the free trial ended or you would be charged a $34.99 subscription fee. I searched for the address to a home I own. The information I received was identical to Zillow.com. Zillow.com is completely free for those that don't know. 3 days before the free trial ended, I used the email I signed up with to cancel my subscription. I was then repeatedly billed by them for $34.99. I had to send another email informing them that I would be contacting my lawyer if they didn't stop trying to charge me after I had followed their cancellation policy exactly. They did finally cancel my subscription within 5 minutes of me sending that last email.
March 9, 2025
Unprompted review
Reply from ownerly.com
Hi there Crystal,
Thank you for reaching out and providing us with the opportunity to address and resolve this matter for you.
We are more than happy to look into this for you. However, we are unable to locate an account associated with the information provided. Can you please provide the member ID, the full name or the email address that is associated with this account?
To further assist you, please don’t hesitate to contact us at support@Ownerly.com
Scam
Scam, asks for CC but does not note that until your enter your email and home address.
March 4, 2025
Unprompted review
Reply from ownerly.com
Hi there,
Thank you for reaching out.
We do apologize for any confusion or inconvenience this may have caused.
Ownerly's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for Ownerly.
If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.ownerly.com/offers/
I hope that helps, but if you have additional questions, please don't hesitate to contact us at support@Ownerly.com.
Worthless
The report I was given to value a property I was interested in buying had no more information than what was available online. Worthless.
I sent an email to the directed email address with the following copy and paste message "Cancel at any time, by calling 1-888-212-8460 or online by simply emailing support(@)ownerly.com." and haven't gotten a confirmation that I canceled.
February 11, 2025
Unprompted review
Reply from ownerly.com
Hello Jill,
We would be happy to look into this for you, but will require additional information to locate your account. Please contact us at support@ownerly.com attn: Heather
I signed up for a trial
I signed up for a trial. The search result was ok, however nothing special. 2 days later I cancelled, only to hear back saying they couldn't find my account and needed more info, which I provided. No refund but a new charge for the full amount. I guess they found my account. I protested again, well within the 7 day period, only to hear I didn't cancel in time. Be careful with these characters.
February 2, 2025
Unprompted review
Reply from ownerly.com
Hi there Bob,
Thank you for reaching out.
If you still require any additional assistance please feel free to email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM
BUYER BEWARE!!!
BUYER BEWARE! I purchased a report for one property in Arizona (I could not find the info in public databases) and paid $5. After I paid the $5 there was no report with the record. Even worse, they charged my PayPal $34.99 three times! I requested a refund and they denied it. DO NOT give them your PayPal info.
February 4, 2025
Unprompted review
Reply from ownerly.com
Hi there Robin,
Thank you for reaching out and allowing us the opportunity to resolve this matter for you.
We were able to locate your account.
We completely understand your concerns regarding the account.
Ownerly wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our services the terms and conditions in addition to the privacy policy are required to be agreed to prior to signing up.
Each customer must agree to these terms before successfully creating the account.
This way our customers confirm they are fully aware of the charges including the date to cancel the trial.
Our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms.
Our records do not indicate a previous request to cancel the account, in this event the account continued to renew as stated in the agreed terms.
However, Ownerly prides itself on understanding our customers' concerns.
We have refunded additional amount, details of that refund has been emailed to the address on file.
We issued this refund in an act of good faith based on your expressed circumstances.
If you would like to review our Account & Billing FAQS please click here: https://www.Ownerly.com/faq/billing/
If you have any additional questions, please don't hesitate to contact us.
Ownerly takes publicly available…
Ownerly takes publicly available information on real estate and sells it in "reports" for $34.99 per month.
There free trial is "evergreened" into a monthly subscription in partnership through venmo(paypal) with access to ACH through your checking. Together venmo and Ownerly.com are taking advantage of retail customers. It's not billed through a VISA credit card that could more easily challenged and credited. Very little and highly questionable business practices.
Buyer BEWARE!
February 1, 2025
Unprompted review
Reply from ownerly.com
Hello Peter,
At the time of sign up we do outline that this is a subscription plan that will auto renew until elected to cancel. Additionally, the account is renewed utilizing the payment method you used to initially sign up. We do apologize for any inconvenience and would be happy to assist you. Please feel free to contact us at support@ownerly.com
Told me there was a report available…
Told me there was a report available for a property. Paid $1 to access report and spent 20 mins setting up an "account". Comes up "no info available". I want my dollar back!
January 30, 2025
Unprompted review
Reply from ownerly.com
Hello There,
We would be happy to assist you, but will require information to locate your account. Please feel free to contact us at support@ownerly.com
Super upset
Super upset. I did realize that I signed up for a trial that needed to be canceled. Cannot figure out to cancel. Very upset.
Christina
January 19, 2025
Unprompted review
Reply from ownerly.com
Hi there Christina,
Thank you for reaching out.
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We are more than happy to resolve this matter for you and look forward to your response.
If you have any questions please feel free to contact us at support@Ownerly.com
Do not sign up $1.00
Ownerly have a $1.00 offer for ONE report which I signed up for. I was surprised when later on I was charged $37.79 for a 25 report membership AUTOMATICALLY. I am mad as hell and cancelled right away. They will say read their terms when you sign up but that is not really in plain sight when you do. I suspect they designed their sign up service to grab easy money from the unsuspecting. Be very careful DO NOT sign up for their service.
January 11, 2025
Unprompted review
Reply from ownerly.com
Hi there Leoncio,
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We are more than happy to resolve this matter for you and look forward to your response.
If you have any questions please feel free to contact us at support@Ownerly.com
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