This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more
Company replied
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Review summary
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Reviews shaping this summary
Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more
Company replied
This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me becaus... See more
Company replied
If I ca give minus star I would, they kept charging me for the rest of the year after the subscription ended I belive I did cancel it, but was not canceled and I was charged for a whole year without m... See more
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Company details
Written by the company
Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.
Contact info
United States
- support@ownerly.com
- www.ownerly.com
1.8
Poor
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mad as HELL…
I must have accidentally clicked on this sponsored site. I did NOT order or request any services from them in any way shape or form. I have Samsung Pass set up on my phone. So I am not sure if that's how they stole my information or not. But three attempts of $34.99 were made on my card in the middle of the night! These people or someone working there are theives. I ordered NOTHING! We need a button for Minus stars in this case. It doesn't matter that it was for $34.99. They probably do this 24/7. That said, I plan to call the Better Business Bureau and make a formal complaint. Further I suggest anyone that has had the same experience do so too!
January 5, 2025
Unprompted review
Reply from ownerly.com
Hi there Lily,
Thank you for contacting us.
We completely understand your concerns regarding the account.
Ownerly wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our services the terms and conditions in addition to the privacy policy are required to be agreed to prior to signing up.
Each customer must agree to these terms before successfully creating the account.
This way our customers confirm they are fully aware of the charges including the date to cancel the trial.
Our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms.
Our records do not indicate a previous request to cancel the account, in this event the account continued to renew as stated in the agreed terms.
All accounts are created on the users end.
Additionally, we have matched all identifying details against the account.
Full name, email address and phone number match.
However, Ownerly prides itself on understanding our customers' concerns.
We have cancelled your account and no further charges will be applied.
If you have any additional questions, please don't hesitate to contact us.
Poor customer Service…
Service request to cancel service was placed after the 7 day free trial. OK, I have been charged for 1 month, but I have not had access to my reports during this prepaid time. And can not reach a customer service by phone or chat.
December 18, 2024
Unprompted review
Reply from ownerly.com
Hi there Brenda!
Thank you for reaching out.
We can confirm that we have responded to you for further information so we can assist you better.
Thank you!
Provided WRONG information When pointed…
Provided WRONG information When pointed it out to them they refused to correct it
December 7, 2024
Unprompted review
Reply from ownerly.com
Hi there Doug,
Ownerly is an easy-to-access collection of public record information sourced from official government records and other sources of publicly available information.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data.
Because we do not create the information, we cannot edit the information.
Corrections occur through ongoing, systematic database updates.
So while we cannot edit your publicly available information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Alternatively, if you would like to remove your listing from Ownerly's people search results, we provide an easy online opt-out process.
Please use the link below to opt your name out of Ownerly's people search results:
www.Ownerly.com/optout
To get started, click the link and use the search to locate and select your record.
You will then receive an email asking you to click to verify your request.
After you verify, we will send you an email confirming that the record you selected has been opted out.
If you are having trouble with the online process, or are receiving a message that you cannot use your email address, please reply to this email to let us know how we can help and we will get back to you as soon as possible with additional assistance.
This company is a Scam
This company is a Scam. I signed up for the 7 day trial period and input the address that I wanted to research for owners name on the deed. I got a list of addresses with pictures but not one of them was the property I was inquiring about.
November 18, 2024
Unprompted review
Reply from ownerly.com
Hi Cheryl,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you haven't already, we encourage you to check out the Monitoring feature, which you can activate on up to ten reports you have run. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report, such as a new phone number, address or even court record.
If you have any additional questions, please feel free to contact us.
Horrible
Horrible, and waste of time with incorrect information, and than the process to cancel is a nightmare!!
October 31, 2024
Unprompted review
Reply from ownerly.com
Hello Mark,
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Very insulting to the consumer.
What a worthless little website. Wasted my time with their bait and switch which is extremely disrespectful to the consumer.
October 23, 2024
Unprompted review
Reply from ownerly.com
Hello Kelly,
We are saddend to hear you had a negative experience. We would be happy to assist you. Please contact us at support@ownerly.com
Inaccurate information all the way…
Inaccurate information all the way about my home. It didn't have current owner, home value- zero information. I canceled it 10 minutes after I signed up for the free trial. Absolutely horrible company!
October 14, 2024
Unprompted review
Reply from ownerly.com
Hi Mary,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any additional questions, please feel free to contact us.
Don't waste your time
Site stated recorded property documents available, but when I searched 4 different properties "NO results" was all I received. Don't bother with this website
October 12, 2024
Unprompted review
Reply from ownerly.com
Hi Mo,
Ownerly's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.
If you are unable to locate a particular individual in our database, please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any more questions or concerns, please do not hesitate to contact us.
It's a scam.
October 6, 2024
Unprompted review
Reply from ownerly.com
Hello There,
We are saddened to hear you had a negative experience. We would be happy to assist you with any questions you may have. Please feel free to contact us at support@ownerly.com
Worthless. I submitted the waddress of a house in…
I submitted the address a house in my neighborhood and they told me the review was ready but I had to sign up for a 7 day trial. I had a choice of a $1.00 basic review or a $5.00 for the super duper review that I could print.
I sprung for the $5.00 one and when I got in it said they had no information on the address. So they were lying to start with. I tried 2 more addresses and they could not find anything on them either. They did find a little information on the fourth address, but it was very incomplete.
I canceled my trial but they kept my $5.00.
Sometimes you get what you pay for and sometimes you don't. I didn't.
October 2, 2024
Unprompted review
Reply from ownerly.com
Hi there,
The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.
If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
If you are seeing no results for your property search, please first check to see that you have entered the address correctly. If you were trying to search an apartment or suite, please try searching without the apartment number to return any data we have about the building. If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.
I ran one property for my architect…
I ran one property for my architect husband then immediately cancelled the trial. I have since been charged 2 times. Reported fraud to bank so was issued a new debit card. Well this morning somehow charges from Ownerly have appeared on my NEW card. I DO NOT HAVE AN ACCOUNT with this company. Will be reporting to the BBB, consumer affairs and my back tomorrow as today is a Sunday.
I was widowed on august 30th 2024 and cannot afford nor have the time or energy to fight.
September 22, 2024
Unprompted review
Reply from ownerly.com
Hello Trish,
We are saddened to hear about the loss of your husband. Please contact us at support@ownerly.com and we would be happy to look into resolving this for you.
Incredibly slow
Incredibly slow! Unlike Zillow or Redfin, which work off free public information, Ownerly wants my email to spam me and $1 up to 25 reports! With this business model, I only see one future for this scam—oops, I mean company, sewage!
September 6, 2024
Unprompted review
Reply from ownerly.com
Hi there Marcelo,
Thanks for reaching out.
Ownerly's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.
Our aim is to make the service as easy to use and affordable as we can.
There are costs associated with obtaining the data and integrating that information into easy-to-read reports.
Payment is required to sign-up for Ownerly.
I hope that helps, but if you have additional questions, please don't hesitate to contact us by emailing support@Ownerly.com
Rip off
All appearances was that they had the info i was searching for, however after paying fee. Results were no info found. What a disgusting money grab.
August 28, 2024
Unprompted review
Reply from ownerly.com
Hi Bernie,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you haven't already, we encourage you to check out the Monitoring feature, which you can activate on up to ten reports you have run. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report, such as a new phone number, address or even court record.
If you have any additional questions, please feel free to contact us.
I was looking for deed information for…
I was looking for deed information for a property I own in the US and the information that was presented from Ownerly's database was both comprehensive and accurate. It was very helpful for me as now I know there are some modifications needed as the deed was not properly recorded with the county. Thank you. Michael Z
July 29, 2024
Unprompted review
Reply from ownerly.com
Hello Michael,
We are happy to hear we were able to be of service. We do hope to see you as a customer in the future!
Informative information
I was able to get the information I needed easily. Saved me a lot of time by not needing to go to the County Clerks office.
August 8, 2024
Reply from ownerly.com
Hello Ed,
We are happy to hear we were able to get you the information you needed. Please let us know if we can be of assistance in the future!
Company is a joke
Company is a joke. We are purchasing a piece of land. There were no records found. Our current business property has only the records from when we bought it this year (and it is a million dollar property. Totally useless investment. Don't bother!
August 5, 2024
Unprompted review
Reply from ownerly.com
Hi there Rob,
Thank you for reaching out!
The information in our reports comes from aggregated public records and publicly available data.
We are dependent upon the data that has been made digitally available by county records and other public sources.
If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
If we do not have any results for a property, we do not currently have any data for the address you searched.
We are continuously adding to our database to be able to return data on more properties and improve the information we provide.
You provide a very comprehensive report…
You provide a very comprehensive report on property.
June 10, 2024
Reply from ownerly.com
Thank you James for your review, we appreciate your feedback!
Make it easy access and make it simple…
Make it easy access and make it simple and not too confusing.
May 20, 2024
Reply from ownerly.com
Hello Claire, we would be happy to look into this for you. If you could please contact us at support@ownerly.com with additional details for the issue at hand.
Waste of time
Waste of time, any site that makes you "wait while showing a animation of the data being loaded" is putting on a show and full of nothing you can't get for free.
May 20, 2024
Unprompted review
Reply from ownerly.com
Hi there,
Thank you for reaching out.
We are saddened to hear this.
If you require additional assistance, we are more than happy to help!
You can always reach us at support@Ownerly.com
One person makes a mistake and the rest…
One person makes a mistake and the rest of these "services" copy the mistakes without verifying if the information is correct. It negativity impacted my near perfect credit score. I am fed up with all of you. I never lived in Illinois and there are several people listed living in my house who never did.
May 7, 2024
Unprompted review
Reply from ownerly.com
Hi there Cheryl,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly's public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct.
However, we can only work with the information provided to us within public data.
We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any additional questions, please feel free to contact us.
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