This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more
Company replied
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Review summary
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Reviews shaping this summary
Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more
Company replied
This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me becaus... See more
Company replied
If I ca give minus star I would, they kept charging me for the rest of the year after the subscription ended I belive I did cancel it, but was not canceled and I was charged for a whole year without m... See more
Company replied
Company details
Written by the company
Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.
Contact info
United States
- support@ownerly.com
- www.ownerly.com
1.8
Poor
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The majority of the information is inaccurate
The majority of the information is outdated by years and the owner information is inaccurate. Do NOT use this site. Home values are off by tens of thousands of dollars.
May 6, 2024
Unprompted review
Reply from ownerly.com
Hi there,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you haven't already, we encourage you to check out the Monitoring feature, which you can activate on up to ten reports you have run. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report, such as a new phone number, address or even court record.
If you have any additional questions, please feel free to contact us.
All information was spot on
All information on the property that I looked for is 💯 was great got alot more information than I expected. On top of that I made a mistake and purchased a plan that was way more than I wanted to pay. Customer Service contacted me immediately refunded all my money no questions asked was not expecting that at all. Would and have referred family members to site all have a great experience. Again Thanks for being so prompt.
Ken
May 2, 2024
Unprompted review
Reply from ownerly.com
Hello Ken,
Thank you for your feedback! We appreciate your review!
I did email to support with question
I did email to support with question. No answer after 5 days
April 25, 2024
Reply from ownerly.com
Hi Joann,
We apologize for any inconvenience received. May we know the email address used to reach us? We researched your request and sadly was not able to locate an email received. If you require any further assistance please email us at support@ownerly.com we also offer chat services as well feel free to use this helpful link : https://www.ownerly.com/chat/
wow just wow I looked up my property…
wow just wow I looked up my property and the info is so wrong I just couldnt believe it this is NOT a trustworthy site but all the sites I found had my information incorrect so do your research most of these sites couldnt care less about the truth they just want your money
April 25, 2024
Unprompted review
Reply from ownerly.com
Hi there,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Cancellation during trial period
I had canceled my account during the free trial based on the fact that the information on myself was inaccurate and multiple people that were listed are now dead therefore the information is suspect. They had aliases of Mexican men for me and I'm a white female. The problem is that they still charged my account putting my account in arrears.
April 22, 2024
Unprompted review
Reply from ownerly.com
Hello Julie, upon review, your account was charged on April 23, 2024 due to the trial ending. There was not a request to cancel until 04/25/2024. The cancellation was processed immediately on our end. At this time, we have issued you a refund in good faith. Please let us know if you have any additional questions. Please do not hesitate to contact us at support@ownerly.com
Tried to unsubscribe-could not even…
Tried to unsubscribe-could not even with the help of a representative.
April 15, 2024
Reply from ownerly.com
Hello Annalisa,
Your account was cancelled with the assistance of a representative on April 15th as requested. If you require any additional assistance at this time please feel free to contact us at support@ownerly.com and we would be happy to help!
POS website
POS website. Fakes downloading info and than wants to charge for info.
April 21, 2024
Unprompted review
Reply from ownerly.com
Hi there Charles,
Thank you for reaching out.
We are saddened to hear this.
If you require additional assistance with your searches, we are more than happy to help.
Please email us at support@Ownerly.com
RIP OFF!!
Website made it seem that it had information about my property but when I PAID and continued the process, there was no report to view? DAFUQ??
April 19, 2024
Unprompted review
Reply from ownerly.com
Hi there,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly's public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct.
However, we can only work with the information provided to us within public data.
We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any additional questions, please feel free to contact us.
Knowledgeable person
April 12, 2024
Reply from ownerly.com
Thank you for your review! We appreciate your feedback.
This site is a scam!
I tried to get a report on a house, the page say just pay $1 & you can see the report, I paid it, & then the page jump back & say just pay $1 & you can see the report, I paid another time & its keep jumping back, they charged me twice, I emailed them & no answer, they just keep sending automatic emails 'pay $1 & you can see your report...
April 10, 2024
Unprompted review
Reply from ownerly.com
Hello Shloma,
We do apologize for any inconvenience that has been incurred at this time. We would be happy to assist you. Please contact us at support@ownerly.com so we can get additional information for your request.
Great customer service and the issue…
Great customer service and the issue was fixed in less than 5 minutes
March 28, 2024
Reply from ownerly.com
Thank you for your review, Olyvia. We are happy to hear we were able to assist you with the issue.
Went to go cancel my trial subscription…
Went to go cancel my trial subscription and the site won't cooperate!!!!!
March 30, 2024
Unprompted review
Reply from ownerly.com
Hello Jeff,
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
Started a free trail canceled it and…
Started a free trail canceled it and still got charged .
March 21, 2024
Reply from ownerly.com
Hello Corey,
We do apologize for any confusion. Your account was cancelled and there was no request for a refund at the time of cancellation. Please be assured that we have issued a refund for the charge at this time. Please let us know if you require any additional assistance.
They said they offer quarterly billing, but…
I signed up with Ownerly for a subscription after haggling with them about not allowing me to use the 100 reports that I paid for in 2023. In explaining why they would not allow me to utilize what I already paid for, Rhema Zafra emailed me to say they offer both monthly and quarterly subscriptions. I subscribed, again, 2 wks ago and called to day to make sure I'm on quarterly billing. I was told by customer service that I COULD NOT BE BILLED QUARTERLY. I'm wondering who is lying and who is telling the truth? Why can't they offer good customer service and honor what they say? This is ridiculous! I'm waiting 24 to 48 hours for a supervisor to return my call.
March 26, 2024
Unprompted review
Reply from ownerly.com
Hello Michele,
As previously discussed in our email exchange I do want to extend our sincerest apology. I will admit that you were misinformed about the quarterly plan, but we are able to reach out to our billing team to determine if they can create a custom plan for you. I do look forward to hearing from you and hope we can get this situation turned into a positive for you!
None of the data was anything I had not…
None of the data was anything I had not found elsewhere.
Easy to sign up. Difficult to find a way to cancel. No I do want a monthly subscription.
My trust in these folks is not very good. They should be more transparent about signing up and provide an easier route to cancelling.
I have a cancellation email. Let’s see if it works
March 10, 2024
Unprompted review
Reply from ownerly.com
Hello John,
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or Cancel your account directly from the app/website by clicking on More > Support > Cancel Account. If you require any additional assistance, please do not hesitate to reach out to us at support@ownerly.com
Reply from ownerly.com
Hi there Elizabeth,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly's public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct.
However, we can only work with the information provided to us within public data.
We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any additional questions, please feel free to contact us.
Quick
I needed one report and was able to pull it quickly. The report was thorough and accurate.
February 13, 2024
Reply from ownerly.com
Hello There,
Thank you for you review! We appreciate your feedback!
total scam, can't cancel reoccurring charges
total scam. does not provide any information that is not already publicly available online. Quick and easy to sign up for membership, but extremely hard to cancel.
February 11, 2024
Unprompted review
Reply from ownerly.com
Hi there,
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
Great Experience
The customer service rep was pleasant and helpful. The information was as up to date as possible and exactly what I was looking and hoping to discover. thanks
February 5, 2024
Reply from ownerly.com
Hi there Trena,
Thank you so much for taking the time out to leave your awesome 5-star review!
We are so glad you enjoyed our service!
Uknown Phantom resident could be added…
Uknown Phantom resident could be added in your property by this ownery.com.
February 2, 2024
Unprompted review
Reply from ownerly.com
Hello Lee,
We would be happy to look into this for you. Please contact us at support@ownerly.com with additional details and we would be happy to assist.
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