This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more
Company replied
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Review summary
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Reviews shaping this summary
Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more
Company replied
This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me becaus... See more
Company replied
If I ca give minus star I would, they kept charging me for the rest of the year after the subscription ended I belive I did cancel it, but was not canceled and I was charged for a whole year without m... See more
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Company details
Written by the company
Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.
Contact info
United States
- support@ownerly.com
- www.ownerly.com
1.8
Poor
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reviews Matter Bc It Helps Others Know What To Use & NT Use! (I Wld NT Lie If It Was Rouge)👌
Did An AWESOME 😎 JOB!!! 🫶🎗️❤️🩹
January 24, 2024
Reply from ownerly.com
Thank you so much Kimberly! We appreciate your review!
Scammers
Scammers! They are scamming people with a faulty website. It has constant glitches
January 13, 2024
Reply from ownerly.com
Hi there Katrina,
Thank you for reaching out.
We are saddened to hear this.
If you are still experiencing technical difficulties, please reach out to us directly at support@Ownerly.com
We are always more than happy to assist!
I tried replying to you
I tried replying to you. I have no account with you. Charges are fraudulent and I have reached out to my card department.
December 30, 2023
Unprompted review
Reply from ownerly.com
Hello Pammy,
I was unable to locate any correspondence utilizing your full name. If you could please contact us at support@ownerly.com attn Heather, I would be happy to look into this for you.
Annoyed
Annoyed. Didn’t realize
My trial
Auto renewed until my card was charged. It’s a trick.
Update. Wasn’t expecting a refund and was pleasantly surprised.
December 21, 2023
Reply from ownerly.com
Hi there Kathryn,
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We were able to locate your account the account is now canceled details about the refund has been sent to the email address on file.
If you have any questions please feel free to contact us at support@Ownerly.com
Was looking for information on a home…
Was looking for information on a home owner that may have been taking an advantage of people and wanted to check who owned the house. I believe that information that I found was not updated or the owner is being fraudulent.
November 28, 2023
Reply from ownerly.com
Hello there,
Thank you for your review!
You stole my money for two months…
You stole my money for two months straight. I can't even get a refund. This is a scam u have with venmo and u should be ashamed of yourself?
November 1, 2023
Reply from ownerly.com
Hello Christopher,
We were able to locate your account and process a refund for you. At the time of signup we do advise that this is a subscription and will auto renew until elected to cancel.
I was looking for this info and found…
I was looking for this info and found it easily. Will be back.
November 7, 2023
Reply from ownerly.com
Hello Megan,
We are happy to hear you were able to obtain the information you were looking for!
Reply from ownerly.com
Hello Timothy,
We are saddened to hear you were not satisfied with our service. Please contact us at support@ownerly.com and we would be happy to assist you.
Great site if shopping is or owing…
Great site if shopping is or owing homes. Just kicking the tires
December 3, 2023
Reply from ownerly.com
Hello Peter,
Thank you for your review!
Canceled but getting charged anyway...
We canceled this service over 2 months ago and we have gotten charged AGAIN. We did the free trial and then we got billed, and here we are now getting charged AGAIN. We have emailed you like 5 times and have been told "oh we canceled it" so if it was canceled WHY ARE WE GETTING CHARGED
December 20, 2023
Unprompted review
Reply from ownerly.com
Hi there Jordan,
Thank you for reaching out.
We were not able to locate an account with the information provided.
Can you please email us directly at support@Ownerly.com so we can investigate this further?
Thank you!
Reply from ownerly.com
Hello Dewayne,
Ownerly's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.
If you are unable to locate a particular individual in our database, please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any more questions or concerns, please do not hesitate to contact us.
After speaking with local realtors
After speaking with local realtors, Ownerly’s numbers were not accurate.
December 12, 2023
Reply from ownerly.com
Hi John,
I'm sorry to hear you ran into any inaccurate information in your reports.
Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
It is not an easy process to cancel…
It is not an easy process to cancel your membership. It would be better if it was at the click of a button.
November 9, 2023
Reply from ownerly.com
Hello Ismael,
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
I am trying to unsubscribe and am…
I am trying to unsubscribe and am unable to.I would not recommend this service.
Although they reply here that it is easy to unsubscribe, it is not. I just got billed another $35 today. It's nightmare.
October 31, 2023
Reply from ownerly.com
Hello Janis,
Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
This company billed my apple account…
This company billed my apple account once for $1.00 then again for $35.00, What The F, Ive already filed a complaint of fraudulent charges with Apple.
December 14, 2023
Reply from ownerly.com
Hello Johann,
At the time of signup we do outline that this is a subscription plan and will auto renew until elected to cancel. Ownerly provides multiple, hassle-free ways to cancel.
You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
You appeared on two of my charge cards…
You appeared on two of my charge cards I have claimed fraud
December 17, 2023
Reply from ownerly.com
Hello Mark,
It appears that you have signed up with two of our brands. If this was a mistake we offer hassle free cancellation. You can call, email, chat, submit a request through our "Contact Us" form or...clicking on More > Support > Cancel Account
If you require any additional assistance please feel free to email us at support@ownerly.com
Erroneous data - I saw my home that I have owned dor…
I saw my home that I have owned for over 20 years listed by different owners names. I called and asked to have it corrected and was told it could not be corrected. I asked where they got the owner information and was told it was public sources. The owner names given have never been owners of this property. They then asked if I was a member. It costs to become a member which would still not correct the erroneous data. Very disturbing.
December 2, 2023
Unprompted review
Reply from ownerly.com
Hi Mary,
Ownerly is an easy-to-access collection of public record information sourced from official government records and other sources of publicly available information.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. Because we do not create the information, we cannot edit the information. Corrections occur through ongoing, systematic database updates.
So while we cannot edit your publicly available information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
Alternatively, if you would like to remove your listing from Ownerly's people search results, we provide an easy online opt-out process. Please use the link below to opt your name out of Ownerly's people search results:
www.Ownerly.com/optout
To get started, click the link and use the search to locate and select your record. You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out.
If you are having trouble with the online process, or are receiving a message that you cannot use your email address, please reply to this email to let us know how we can help and we will get back to you as soon as possible with additional assistance.
The website is misleading
The website is misleading. If you order a single report that isn't what you get. You end up with a monthly subscription. The product is okay but not worth the trouble of setting up an account and cancelling if all you want is one report.
Edited in response: your offer is misleading - I'm not the only one who has said that. If I only want one item why do I have to subscribe? Because you know that people forget their subscriptions. Because you don't get reports until about 24 hours later, there is a good opportunity that people will get stuck in a subscription.
November 24, 2023
Unprompted review
Reply from ownerly.com
Hi there,
When signing up with Ownerly, you can choose the kind of subscription you want: monthly or quarterly. With a subscription, you have access to run multiple reports. Even if you only wish to run one report, simply sign up and run one report. If you are sure you don't wish to use your access to run numerous background reports and run other searches on names, phone numbers, email addresses, and properties, then simply contact us when you wish to cancel, and you won't be billed further. We pride ourselves on offering great customer service, and fast responses.
One of the reasons that we offer subscriptions is so that you can try out all of our different features, including different ways to search: name, phone, email, and property. In addition, the information in our reports comes from public records. People move, get married, change jobs, phone numbers, etc so public records are always changing. We are constantly updating and expanding our database to provide the most accurate information we possibly can. With a subscription, you have access to our Monitoring feature, which checks for any changes in your monitored reports every 30 days and notifies you as soon as any information has changed.
If you have any additional questions, please feel free to contact us.
Charging me illegally
I canceled within the trial window. They emailed saying it was a confirmed cancellation. They have been charging me since. I have now requested my refund 2x.
Planning to file with the CFBP next.
November 9, 2023
Unprompted review
Reply from ownerly.com
Hello Micaiah,
We would be happy to look into this for you, but do require a bit of additional information as we were unable to locate an account with your name. Please contact us at support@ownerly.com.
About myself incorrect info for me
About myself, my house was incorrect or missing. So I found this to be unforgettable. But thanks anyways.
October 30, 2023
Reply from ownerly.com
Hello there,
I'm sorry to hear you ran into any inaccurate information in your reports.
BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
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