OxygenPlus Concentrators Reviews 213

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent customer service and reliable equipment. They were responsive, helpful, and made everything simple and stress-free. Shipping was so fast. Needed it for my 1 year old cat who has a bad... See more

Rated 5 out of 5 stars

Love this place! I've purchased 3 refurbished Invacare Perfecto2 V Oxygen Concentrators from them. (One for me, one for my wife, and one extra so we don't have to use both of them 24/7,... See more

Company replied

Rated 5 out of 5 stars

Fantastic Folks, Service and Products at OxygenPlus Concentrators. Their turnaround for servicing our Millennium M10 02 concentrators was fast and thorough. Our EWOT systems are chugging along good... See more

Rated 5 out of 5 stars

Great company. They conduct there business with honesty and integrity, something that took me by surprise in today’s business climate of fast sales, fake promises and bottom lines. I paid an excellent... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. Pharmacy

Information provided by various external sources

One stop shopping for oxygen concentrator, used and refurbished portable oxygen concentrators, sievebeds, compressors, repairs, parts, and supplies. Oxygen Concentrator Specialists on Airsep, CHAD, Devilbiss, Sunrise Medical, Invacare, Nidek, Respironi...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Delevery was as they said it would be. Loved the notices by email. Would buy again.

October 1, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

We appreciate your order and look forward to your future business!

Rated 5 out of 5 stars

It's early in our relationship to make…

It's early in our relationship to make a definitive judgement but preliminary review suggests good customer relations and for me, that's a major feature.

September 24, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for your review, and we are sure you will love your unit!

Rated 4 out of 5 stars

Get the machine

Get the machine. it took 13 days to get it, said 3 to 5.

September 24, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello sir and thank you for your order and review! Please note that our website states all orders ship in 3 to 5 BUSINESS days, and the FedEx transportation takes 3-5 days based on location. This is all listed in our Refund and Shipping policy page that you are required to read and agree to before placing an order.

Your order was placed 9-3-19 and shipped on 9-9-19 which is 4 business days later. It was then delivered on 9-12-19. Everything was handled in the quoted timeline as promised :)

Rated 5 out of 5 stars

Very happy with my OxygenPlus…

Very happy with my OxygenPlus concentrator. It is just like the one I have been "renting" for several years. This purchase will save me a lot of money in the future, and pay for itself in 6 months.

September 21, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you so much for your review! We appreciate your business, and you will love having your own machine :)

Rated 4 out of 5 stars

works well it did not come with…

works well it did not come with humidifier or connector hose needed to buy extra it would be nice if they told me but was good machine.

September 18, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for your review! As a cost saving measure to be able to offer this equipment at its lowest price, we do not include any extras unless purchased. You are prompted to order them a la carte upon checkout so you can ensure you receive exactly what you need, and don't receive anything you do not need!

Rated 5 out of 5 stars

Good price

Good price fast shipping

September 18, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the review!

Rated 5 out of 5 stars

Concentrator works like it should

Concentrator works like it should. Delivery was ahead of schedule. The spare filters I ordered where also ahead of schedule. Excellent product and customer service

September 11, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the kind review, and enjoy your concentrator!

Rated 4 out of 5 stars

Some 'Negatives' but Overall I Really Do Like the Unit

The concentrator runs pretty hot but seems to work well. The day I got it, I charged the BA-400 battery for a couple of hours and then tried running the unit while charging. I was VERY disappointed in that the unit shutdown on over temperature. However, I subsequently tested the unit with 3 fully discharged batteries and the unit provided oxygen while charging all 3 batteries sequentially without over heating even once and has displayed the same good behavior ever since.

It does occasionally loose sync with my breathing but generally recoveries quickly. I suspect that the loss of sync is my own fault BTW.

The clip on the belt pack is woefully designed and completely incapable of supporting the unit (even with assistance provided by the neck strap)! I still use the pack since I can't use the belly band (see below) but the unit is then free to swing away from my body and catch on objects or just bang into things.

Also, I see no possible way to install the unit into the provided belly band. I don't know yet if I am just 'missing something or if this is the wrong band for the unit that I purchased.

While it is louder than I would like and much louder than bottled oxygen of course, it is also much lighter and convenient to use.

Disclaimer: I do NOT have experience with other brands of concentrators so consider that in the following statement:

Based upon my experience in actually using this unit, I do recommend that people consider this unit when looking to buy a portable oxygen concentrator.

August 25, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello Mr. Leach, and thank you for your order. You did not purchase a portable machine from us. You purchased your blue Respironics EverFlo home Oxygen Concentrator. I think this review was meant for someone else!

Rated 5 out of 5 stars

Shop this website first!

Ordering was easy. The financing through Affirrm was easy. The whole thing was a piece of cake! And here's something else I think most people don't realize, do you know that in alot of cases you can buy a refubished oxygenator with a 3 year warranty for a payment each month pretty darn close to alot of peoples insurance copay? At least in my case it was possible. You should check it out. OxygenPlus Concentrators is the only way to go. Shipping could be a little faster but hey, all in all a great choice for our oxygen needs. Peace!

August 20, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you sooo much for this kind review! Sometimes we may get a little behind and it may take a little longer than the 3-5 day lead time that we advertise, but we never want to rush our work and sacrifice quality!

Rated 4 out of 5 stars

The reconditioned concentrator works…

The reconditioned concentrator works great, but it took 7 days for the concentrator to get from the factory to Fed-ex.

August 18, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Good morning, and thank you for the review! We are glad that you are happy with your purchase :) Please note that your machine was shipped on the 5th day of the 3-5 BUSINESS day lead time. We do not want to rush our orders, and need to make sure everything operates the best it can before we ship it to you!

Rated 5 out of 5 stars

Great prices and fast shipping

Great prices and fast shipping. Easy to order on-line from their website.

August 10, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the great feedback! We have put a lot of effort into our new site and enjoy hearing customer feedback.

Rated 5 out of 5 stars

Thanks for fast shipping

Thanks for fast shipping. Great condition machine.

August 9, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello and thank you for your purchase! We are glad to hear that you are happy with everything and it is working well!

Rated 5 out of 5 stars

The machine arrived on time and in good condition!

The machine arrived on time and in good condition. It was easy to set up and put in service.

It is used for pain management and does an excellent job.

Very happy with my decision to purchase it.

July 24, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

We are so glad to see this review! Please let us know if you need anything else in the future.

Rated 5 out of 5 stars

I order a concentrator and received it…

I order a concentrator and received it in less then the five days i was told. Excellent people to deal with.

July 18, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you so much for this review! We truly try to make the entire purchase process as easy as possible!

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service. They have always been responsive to my needs for over 8 years now! I rely and depend upon they to provide the euipment I need. They have always done so with the greatest of professionalism, trustworthiness and dependability. Thank you again and I will continue to look forward to our business and family like relationship.

July 16, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for your continued support Mr. Rademann!

Rated 5 out of 5 stars

Shipped got it quick...replaced a …

Shipped got it quick...replaced a couple wheels that was damaged in shipment..quick...awesome service..

June 22, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Hello sir and thank you for your order! Sorry about the wheels being broken, it does not happen very often! We appreciate your business and hope you are happy with everything!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look