OxygenPlus Concentrators Reviews 213

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent customer service and reliable equipment. They were responsive, helpful, and made everything simple and stress-free. Shipping was so fast. Needed it for my 1 year old cat who has a bad... See more

Rated 5 out of 5 stars

Love this place! I've purchased 3 refurbished Invacare Perfecto2 V Oxygen Concentrators from them. (One for me, one for my wife, and one extra so we don't have to use both of them 24/7,... See more

Company replied

Rated 5 out of 5 stars

Fantastic Folks, Service and Products at OxygenPlus Concentrators. Their turnaround for servicing our Millennium M10 02 concentrators was fast and thorough. Our EWOT systems are chugging along good... See more

Rated 5 out of 5 stars

Great company. They conduct there business with honesty and integrity, something that took me by surprise in today’s business climate of fast sales, fake promises and bottom lines. I paid an excellent... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. Pharmacy

Information provided by various external sources

One stop shopping for oxygen concentrator, used and refurbished portable oxygen concentrators, sievebeds, compressors, repairs, parts, and supplies. Oxygen Concentrator Specialists on Airsep, CHAD, Devilbiss, Sunrise Medical, Invacare, Nidek, Respironi...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

213 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good value..

Good value... works as expected. I would buy other products from this company.

December 16, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you for the order, and glad to hear you are happy with your Black Friday 2019 purchase!

Rated 1 out of 5 stars

Completely and utterly disappointed…

Completely and utterly disappointed with the customer service with this company. I bought a refurbished home oxygen machine, and 3 months after receiving it, I started having issues. I immediately emailed the company, about a week later, got a short and curt response, saying to check my plug in source. Which I did, over and over again. Emailed again letting them know my issue had not been resolved, and have received NO response at all now. Yet spent about $500 only for this machine to work for 3 months only. Unbelievable how they dismissed me after my purchase, but while shopping, I was constantly being emailed and corresponded with. This machine SHOULD have been replaced when my issue was not resolved. Period. THAT is good customer service. My money was much sought after, then when it was received, I became less than a thought. Beware of sweet talking sales people in this company, they are only sweet till the sale is made.

December 15, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Hello ma'am. We understand your frustration! If a customer emails us with an issue with their order, we always reply with some quick things to check, like is it plugged in, try another outlet, make sure your tubing is not kinked etc. These are quick and easy tips, and do not need much explanation, so we apologize if our email came across as curt. Honestly it had been a few weeks since your last contact so we figured that the situation was fixed with our last suggestion. Also please note that we are in the process of getting a replacement sent to you asap during the Holiday Rush.

**Edit**

After providing the customer with the necessary paperwork to send her machine in for replacement, we have not received her machine back.

Rated 5 out of 5 stars

I WASN'T SURE I MADE THE RIGHT CHOICE…

I WASN'T SURE I MADE THE RIGHT CHOICE TO BUY A REFURBISHED OXYGEN CONCENTRATOR FROM OXYGENPLUS.
THE FIRST UNIT THAT WAS SENT TO ME DIDN'T WORK. THEY PROMPTLY SENT ME A REPLACEMENT AFTER ISSUING A CALL TAG FOR THE OLD UNIT. THE UNIT I NOW HAVE WORKS GREAT AND SEEMS TO EVEN HAVE AN ENHANCED DELIVERY OF OXYGEN.

December 13, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you for the review! Glad we got everything fixed right up for you!

Rated 5 out of 5 stars

I am very pleased with my concentrator

I am very pleased with my concentrator. I had been nervous about buying a used one, fearing that perhaps an oder from the last home would be present. You guys cleaned it out so well, it was like getting a newer one at a much better cost. Thank you!

December 12, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you so much for your review. We are glad you are happy with it! Please let us know if we can help you in the future. Merry Christmas!

Rated 5 out of 5 stars

Good machine

Good machine, runs quite, gives me what I need !!

December 8, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you for the review. Glad to hear we met your expectations!

Rated 5 out of 5 stars

Great!

Great!
Units work as NEW and look equally as good.
Invacare HomeFill II refill station.

December 8, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you again for the review. If you need anything else, please feel free to call.

Rated 4 out of 5 stars

It's louder than the unit I am…

It's louder than the unit I am replacing, but if it works, I'll put up with that.

November 25, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you for the review! After receiving your machine, it is always a good idea to check that the HEPA filter is still in place. Sometimes they become dislodged during shipping, and that sure will make your machine sound louder!

Rated 5 out of 5 stars

We had to send our first Unit back fir…

We had to send our first Unit back fir repairs and we got it back in 10 days! I was in the DME business for many years and it never took less then 30 dsys, WOW.

November 24, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you for the review! We strive to perform any warranty repairs as soon as they arrive at our shop. We understand that all of our customers rely on their equipment!

Rated 4 out of 5 stars

They Worked With Me When The Unit I Ordered Was Sold Out.

They informed me that they were sold out on a refurbished portable concentrator after I made the purchase. They went out of their way to work with me to provide a good price on a brand new unit (after offering different models/units). I was a bit bummed about having to pay extra, however the warranty that came with a brand new unit did help out. I really appreciate them working with me on it.

November 23, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the opportunity to offer you an alternate solution! We do apologize for being out of stock on the unit you ordered. It does not happen often at all!

Rated 5 out of 5 stars

Invicare concentrator

Good price. Shipped on time. Condition as advertised and it works. What more can you ask for?

November 15, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you for your kind review....enjoy your Invacare!!

Rated 4 out of 5 stars

lots of times people driving and…

lots of times people driving and handling do not care packages are handled to rough in shipment happens more often than people think i have been treated good

November 13, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you for your patience while we tend to your shipping damages!

Rated 5 out of 5 stars

easy to use site

easy to use site, prompt service

November 5, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Thank you for your feedback!

Rated 5 out of 5 stars

Excellent

Excellent. So far, so good!

November 1, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

We are glad to hear you are enjoying your order from OxygenPlus :)

Rated 5 out of 5 stars

Purchase was easy and unit is great.

Purchase was easy, delivery was fair. Unit works great. Best of all it’s saving me money vs a rental unit.

October 31, 2019
Unprompted review
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Reply from OxygenPlus Concentrators

Hello and thank you for your review! We are glad to help :)

Rated 5 out of 5 stars

Great customer service

Great customer service, easy ordering, good communication.

October 3, 2019
Unprompted review
OxygenPlus Concentrators logo

Reply from OxygenPlus Concentrators

Thank you for the review!

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