OxygenPlus Medical Reviews 

201
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting items are often in excellent condition and work well. Many appreciate the easy ordering process and the prompt delivery service. The staff is often highlighted for being helpful and providing good communication. Reviewers also commend the secure packaging and efficient fraud detection. However, some customers also noted receiving items that were broken, faulty, or did not perform as expected, requiring repairs or not matching the description. Additionally, a few people experienced issues with shipping, such as delayed deliveries or damaged packaging upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and prompt delivery.... See more

Quality

People report positive experiences with quality, often receiving items in excellent or like-new condition... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with this company is great and the order was delivered promptly. They have plenty of accessories pertaining to O2 as well as new and used equipment. Their fraud detection team is also efficien... See more

Rated 5 out of 5 stars

Larry was extremely Helpful, made sure that we would have all the parts/accessories needed for a home fill unit and concentrator. Unit was well packaged and undamaged, even though the box for the h... See more

Rated 5 out of 5 stars

I was delighted with my factory reconditioned G3! I had one for many years and had all the accessories (2 large batteries, extra bag, external charger, DC charger) and really wanted the same model. Th... See more

Rated 5 out of 5 stars

I bought EWOT masks knowing that I would have to modify them. I use a 1000l O2 reservoir w/exercise in my clinic and was looking for a comfortable mask to plug in non-rebreathing valves. Most EWOT m... See more


Company details

  1. Physiotherapy Equipment Supplier
  2. Pharmacy

Information provided by various external sources

Find a large selection of all the top brands of oxygen concentrators. Portable and home units. Available as new, used and refurbished models.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(201)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, prompt delivery and no problems with the product. I made a couple orders now and would recommend oxygenplusmedical to others.

February 17, 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for your repeat business. I am glad you are happy with the quality of our work!

Rated 5 out of 5 stars

Nice upgrade part

Nice upgrade part and it came just as described. I’ll be back again.

February 4, 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Good morning sir, and thank you for the order! We are glad everything was to your satisfaction, and we hope to serve you in the future!

Rated 5 out of 5 stars

SimplyGo Oxygen Concentrator

great company I received my unit and the power cord was missing and I called them and they sent it overnight the unit works great I'm taking it on a 14 day cruise would highly recommend this company

January 26, 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the review! Glad we were able to get everything sorted. Have a great vacation!

Rated 5 out of 5 stars

Shipped order next day

Shipped order next day. Was very helpful in giving direction help to order part.

January 24, 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the review, we are happy to fill your parts needs!

Rated 4 out of 5 stars

Communication could have been better

Communication could have been better. Original item ordered was no longer in stock. Another model was supplied but had to call them to find out what was holding up shipment. Am pleased with item received.

January 22, 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for your order, glad we could get everything straightened out for you :)

Rated 5 out of 5 stars

Quick delivery and great machine

Quick delivery and great machine. Thanks,

January 9, 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello Mrs. Miller. Thank you for your purchase, we hope you enjoy your machine! Please let us know if you have any questions in the future.

Rated 5 out of 5 stars

Packed and shipped quick

Packed and shipped quick, works great! Many Thanks!

January 3, 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for your business! We are here to help with any future needs you may have.

Rated 5 out of 5 stars

Invacare Perfecto-2

Invacare Perfecto-2
Order was shipped and received within a week and this was during the week prior to Christmas. So far the unit has met my expectations and much quieter than the unit provided by insurance thru Lincare and will pay for itself within 2 months!!!!

January 2, 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the kind review, let us know if there is anything we can help you with!

Rated 5 out of 5 stars

I ordered a refurb but got new

I ordered a refurb and with the Holidays it wasn't going to ship till after Christmas but a new one was available to ship before Christmas for just an extra 195.So it showed up today no problem!!!

December 27, 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello sir, and thank you for being a repeat customer! I'm glad your new machine arrived to you safe and sound. We are almost sold out of that special sale we had, so you got in at a good time! Have a Happy New Year!

Rated 5 out of 5 stars

I FIRST BOUGHT A USED CONCENTRATOR FROM…

I FIRST BOUGHT A USED CONCENTRATOR FROM THEM WORKED GREAT THEN I HAD A ISSUE THEY TRIED TO HELP OVER THE PHONE GOT IT WORKING THEN THEY SENT A REPLACEMENT AND A FREE PICK UP OF THE OLD ONE.JUST RECENTLY ORDERED FILTERS AND THEY ARRIVED IN A COUPLE DAYS.

December 26, 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello Mr Beck,

Thank you for your order, and we appreciate your repeat business! Thank you for being a great customer and have a Happy New Year!

Rated 5 out of 5 stars

Quick service

Quick service, fast shipping, allright in my book!

December 21, 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for your business!

Rated 5 out of 5 stars

excellent seller

excellent seller. I am Well pleased.

December 20, 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for your business!

Rated 5 out of 5 stars

These resurrected oxygen concentrators…

These resurrected oxygen concentrators have saved Medicare and I hundreds of dollars. My first one lasted 6 years. I just ordered my second with no complaints.

December 11, 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for your business...much appreciated!

Rated 3 out of 5 stars

Poor communication and slow responses.

December 10, 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Mr. Loftin, thank you for the review! Sorry for the delay in your order shipment. We were closed for a couple days due to weather, and could not fill your order until we reopened!

Rated 4 out of 5 stars

We were excited to see your Black…

We were excited to see your Black Friday sale for the Reconditioned Everflo. Being on Social Security, we cannot afford a new oxygen concentrator and really needed one that would work.
I would have given 5 stars, but the shipping was slow. Probably you got more sales than expected, but we were fortunate that a neighbor let us borrow her mother's, who was away for the holiday.
The reconditioned Everflo works like a charm. I actually was able to set it at a lower level lpm that I was able to do with the used machine we had gotten from a local medical recycling service (which only lasted 6 months.)
Thank you for being there and your discounted prices.

December 8, 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the response! Our sale was more successful than anticipated! We worked double shifts daily, and even shipped packages on saturdays until we fulfilled all orders. We apologize any delay in shipment, but absolutely did not want to sacrifice work quality for speed of shipping .

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