Oypla Reviews 17,538

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the delivery service, noting that products arrive promptly and often ahead of schedule, with many appreciating the efficient communication regarding dispatch and delivery. The overall service is also highly praised, with people finding the ordering process easy and the website user-friendly. However, some people were dissatisfied with the product quality, mentioning issues like warped boards, flimsy leg supports, or items arriving damaged. There were also instances where customers received the wrong product or experienced problems with missing parts. A few other people also felt that the order process could be confusing, especially when ordering multiple items that arrived separately or when dealing with incorrect deliveries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and delivery. While many reviewers... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising speedy replies and quick... See more

Quality

People report ambiguous experiences with quality. While some customers praise the quality, noting items like... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers found the ordering process easy... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the fast and efficient service, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic price for a workbench for my potting shed. one of the boards was a little warped but laying it flat with some heavy weights on, soon flattened it. I don't think it would be strong enough if... See more

Rated 4 out of 5 stars

This leg support is a little flimsy. Needs care to ensure the supports are in place. The grooves could be a little deeper. it is adjustable for height, so you get the optimal placement However for... See more

Rated 5 out of 5 stars

This sack truck was delivered in good time, and in undamaged condition, although there were a couple of small punctures in the packaging due to careless handling. Assembly is easy, and the truck is st... See more

Rated 5 out of 5 stars

Ordered via Tesco Marketplace. Quick delivery. Had seen a few negative reviews about the product on Amazon so was hesitant to order but glad I did. Pleasantly surprised with the quality of the chalkb... See more


Company details

  1. Beauty & Well-being

Written by the company

Oypla - Stocking the very best in Toys, Electrical, Furniture, Homeware, Garden, Gifts and much more!

FREE UK DELIVERY

110% SATISFACTION GUARANTEE

HASSLE FREE RETURNS

Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a very efficient service

It was a very efficient service, we were kept up to date with when it was dispatched and when the item would be delivered. It was easy to put together and we're pleased with it.

October 6, 2025
Rated 1 out of 5 stars

Product is defective.

Product is defective.

September 22, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Ordered via Tesco

Ordered via Tesco, item never came and haven’t been refunded a month later

September 1, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

It turned up.damaged had to send it back

It turned up.damaged had to send it back

September 28, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 5 out of 5 stars

Excellent product & service.

The trolley was just as described, excellent value for money and promptly delivered (Useful as it was a birthday present for a keen gardener!). Just the kind of experience that os welcome especially when buying online.

September 30, 2025
Rated 1 out of 5 stars

They told Me to review

September 24, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Took a month to arrive and it was…

Took a month to arrive and it was poorly printed on the t-shirt Looks fab in the picture but not what I was expecting and not worth the money!!!

September 25, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 5 out of 5 stars

Excellent service

I paid extra for an early delivery and my item arrived earlier than I expected. The item was well packaged and the driver followed delivery instructions. He was polite and well mannered.
I would use this company again.

September 25, 2025
Rated 1 out of 5 stars

Item was damaged in transit

Item was damaged in transit. Unable to send replacement. Refunded money

September 19, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

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