Oypla Reviews 17,538

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the delivery service, noting that products arrive promptly and often ahead of schedule, with many appreciating the efficient communication regarding dispatch and delivery. The overall service is also highly praised, with people finding the ordering process easy and the website user-friendly. However, some people were dissatisfied with the product quality, mentioning issues like warped boards, flimsy leg supports, or items arriving damaged. There were also instances where customers received the wrong product or experienced problems with missing parts. A few other people also felt that the order process could be confusing, especially when ordering multiple items that arrived separately or when dealing with incorrect deliveries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and delivery. While many reviewers... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising speedy replies and quick... See more

Quality

People report ambiguous experiences with quality. While some customers praise the quality, noting items like... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers found the ordering process easy... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the fast and efficient service, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic price for a workbench for my potting shed. one of the boards was a little warped but laying it flat with some heavy weights on, soon flattened it. I don't think it would be strong enough if... See more

Rated 4 out of 5 stars

This leg support is a little flimsy. Needs care to ensure the supports are in place. The grooves could be a little deeper. it is adjustable for height, so you get the optimal placement However for... See more

Rated 5 out of 5 stars

This sack truck was delivered in good time, and in undamaged condition, although there were a couple of small punctures in the packaging due to careless handling. Assembly is easy, and the truck is st... See more

Rated 5 out of 5 stars

Ordered via Tesco Marketplace. Quick delivery. Had seen a few negative reviews about the product on Amazon so was hesitant to order but glad I did. Pleasantly surprised with the quality of the chalkb... See more


Company details

  1. Beauty & Well-being

Written by the company

Oypla - Stocking the very best in Toys, Electrical, Furniture, Homeware, Garden, Gifts and much more!

FREE UK DELIVERY

110% SATISFACTION GUARANTEE

HASSLE FREE RETURNS

Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I haven't received my parcel and the…

I haven't received my parcel and the delivery company haven't replied to me in 4 days

September 18, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

You delivered us a trolley kit with a…

You delivered us a trolley kit with a flat and punctured tyre, we have contacted you to no avail so far asking for a replacement trye to be sent. I do hope you can find the time to fix this.

September 22, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

YOU NEED TO CONTACT ME

YOU NEED TO CONTACT ME, I STILL HAVE MY ITEM TO BE RETURNED! PLEASE CONTACT ME AS YOU NEED TO COLLECT MY ITEM AND RETURN IT BACK TO TESCO. I WOUKD ALSO LIKE MY REFUND!

September 8, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 5 out of 5 stars

We struggled putting the first lamp…

We struggled putting the first lamp together,but by the time we got to the second it was much easier.
Value for money these lamps have helped my husband see a bit more in the evening gloom as he has failing eyesight.thanks for a good product

September 8, 2025
Rated 1 out of 5 stars

Can’t get it off my tablet

Can’t get it off my tablet

September 12, 2025
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Leaking optics

50% of optics leak, no opportunity to replace

September 4, 2025
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

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