All arrived as ordered a couple of days after ordering. Good quality at a good price. Would have been 5 stars of the wardrobe box hadn't been folding in two as it's now got a point of weakness and... See more
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No complaints about the product but I paid for next day delivery on Thursday early afternoon and did not receive it until Monday
Easy to contact. Everything needed for packing up house contents pria to move. Fast delivery
Very high box quality; Timely delivery even earlier than expected; great packaging; constant updates during all phases of the order.
Ordered large single-walled boxes advertised as suitable for moving (Order No: 15622). In reality, they couldn’t even hold clothes (under 10kg) without collapsing. Customer service later said the... See more
2 packages ordered of packing boxes for next day delivery. The packages were handed over to UPS. Then disaster. UPS gave them to local company one week later who only delivered one package still aw... See more
I had paid 5.95 gbp extra for next day delivery, as this was urgent for me, didnt receive next day , 2 days later they sent parcel through ups, i had mentioned i live in flat so please ring bell and... See more
The company needs to be a bit clearer about what "next day delivery" means on their website. They have a description in their Ts and Cs which is fine, but they don't display the same detail du... See more
In regards to the next day delivery, I understand that I ordered on a weekend (24/05) and that delivery will only be carried out on weekdays. However after emailing on the 26th of May, I received no... See more
Boxes were not delivered in time. Two days delay. I have asked for refund.
Did not arrive
If you're moving house, I would 100% recommend Packing Solutions. I like the fact that it's a one-stop shopping experience to get everything you need to pack up your worldly possessions! They do sto... See more
The item that was delivered was exactly as described and was well packaged. Regular email updates kept me informed of where my order was at all stages of the process. Delivered on time.
Ordered boxes at around 12ish and they were delivered within 24 hours excellent boxes and fast delivery
The company went the extra mile after I had just missed the cut off time for next day delivery ensuring that a time-critical delivery was made.
Great choices and super quick delivery. Excellent value for money.
good quality boxes with options to change height with pre-creased folds
Boxes were picked up on time and dealt with quickly and efficiently by friendly man
Very good quality, packaged well and delivered on time. Thank you
Easy to order and the product arrived on scheduled date.
Delivery arrived on time as stated
Eco friendly products. Great service. Had a query and they were very friendly and helpful.
Efficient delivery and good quality boxes
Speedy delivery excellent service
Good quality and quick delivery. Very satisfied customer here.
1. Ordering online an adventure but old school phone discussion worked but had to provide CC details by phone (insecure) 2. Dialing in the exact delivery date needed multiple calls after heart... See more
Put an order on Friday night, opted for next day delivery, hope that boxes would arrive Sunday/Monday. No updates until Tuesday after calling, noted delivery from UPS in the morning. Delivery did not... See more
Next day delivery is a lie. Ordered within the cut off time and it took 3 days to arrive. Boxes were slightly damaged and had been folded so they are very bent and wont turn into a box easily. Would... See more
Paid £5.95 for next day delivery, it wasn’t delivered. Eventually had to visit a local unit to collect. Not good. What’s tge point?
Company details
Written by the company
Packing Solution specialises in the highest quality and affordable Cardboard boxes, bubble wrap and other house moving accessories. Based in Glastonbury, but with UK wide delivery, we offer all the packaging products you need to make your relocation or storage. All of our packing materials are sourced locally in the south west of England and we aim to be eco-friendly. If you have any questions or need any assistance, please contact us and we will respond to you as soon as possible. We welcome any volume enquiries, and will be able to offer you competitive prices.
Contact info
26 Chilkwell Street, BA6 8DB, Glastonbury, United Kingdom
- 01458 837602
- info@packingsolution.co.uk
- www.packingsolution.co.uk
3.8
Great
168 reviews
Hasn’t replied to negative reviews
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Complete disappointment
In the build up to moving house, I placed two orders for moving boxes and paid for next day delivery on both orders. 3 days later, I receive notifications stating both orders had been delivered.
When I got back home, only one of the orders had arrived so I contacted the customer support email. I have since been ignored so I have requested a refund for the order that hasn't been delivered.
Overall a pretty useless experience, I will not be using them again. Moving house is already stressful as it is without this adding to it.
March 27, 2025
Unprompted review
Not exactly having good experiences
First, we chose next-day delivery, but customer service said they could not locate our address, so we not only didn't receive the parcel the next day, but we also had to collect it ourselves in a convenience shop. For the record, I have already made sure that the address is correct. So, we do not understand how our address cannot be found, as this has never happened to any other parcels with the same address from different websites.
Secondly, the quality of the boxes is not very strong and sturdy. The wall was very thin and easy to break. We used the boxes to put our stuff in to move houses; it couldn't last long.
February 27, 2025
Good product and communication
Packing boxes solid and good product .
My only advise will be ,if ordering tape and bubble wrap ,check middle of packaging .
Unlike me , good company to use ,fast delivery
February 24, 2025
Fast Delivery all the boxes of a high…
Fast Delivery all the boxes of a high quality and great value for money. Shall purchase again.
February 3, 2025
Great product
Great product and good communication regarding shipment and delivery. Next day delivery paid for but it took two days to arrive. This was the only problem.
February 3, 2025
I paid for next day delivery which came…
I paid for next day delivery which came 3 days after
February 3, 2025
On time as promised and a good product
January 31, 2025
Easy to order online
Easy to order online, prompt delivery and all the items were in good order.
January 6, 2025
Fast service
Excellent service got my orders next day, after my order placed . Highly recommend
December 30, 2024
AVOID
I ordered boxes, bubble wrap and packing tape on 27/12/24, it arrived the next day. However, all the boxes and bubblewrap had a damp/musty smell, not good if packaging clothes. I even tried to air them outside my flat door overnight! I complained on 30/12 and I received a rude response, implied that I was lying, agreed to give me a refund which has never been received. I have wasted time repacking so I can use the boxes, but a lot are torn or pieces of cardboard missing. Was my order made up from a reject pile by a temp ? Regardless, very poor customer service.
December 27, 2024
There was a little problem on delivery
There was a little problem on delivery. But when I contacted to ask why, it was dealt with and I received them the following day happy with the product just what I need.
December 2, 2024
LATE DELIVERY…
I paid for next day delivery and received items weeks later. Item was delivered but couldn't serve it's purpose because of late delivery.
November 25, 2024
Delivery was booked for next day
Delivery was booked for next day. Didn’t arrive till 2 days later when we had moved. Nice gift in the shed for new owners
November 29, 2024
Very good service and good selection of…
Very good service and good selection of items which came very quickly and on time. Good boxes.
November 25, 2024
The items arrived on time and in good…
The items arrived on time and in good condition, and delivered by a cheerful courier. Thank you
October 31, 2024
Excellent service
Excellent service. I wanted next day delivery but accidentally paid for 3-5 working day delivery. I emailed and asked if I could pay the difference and still get next day. They responded straight away and said that they’ll send it next day at no extra cost. Will definitely use again, great customer service!
October 31, 2024
The box was perfect for what I needed
The box was perfect for what I needed. I cut it down slightly height wise and then taped it up to send.
October 30, 2024
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