Excellent value for sending packages. Quick service as well. Very happy.
Company replied
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See what reviewers are saying
Paid for express service to Victoria. Package passed to DHL who sent it to the wrong Depot in Melbourne where it waited a couple of days before being sent to the right depot in Melbourne who then... See more
Company replied
Picked up at requested time on Friday afternoon in Canberra and delivered Monday afternoon in Brisbane. Great price as well. Definitely use again and recommend to people wanting to transport mountain... See more
Company replied
Easy process to book online. Cheaper than most couriers and the TNT man that picked up my item was careful and very friendly. Package arrived 1.5 days later at destination.
Company replied
Company details
- Courier Service
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping and Mailing Service
- Shipping Company
Written by the company
PACK & SEND Belconnen is Australia’s leading parcel courier and freight reseller. We consolidate the services of the world's top parcel and freight carriers into a single access point under our brand - allowing our customers to save time, trouble and money on all their logistics needs. We have been providing these services to businesses and consumers since 1993, including providing a whole range of value-add services such as packaging solutions.
Contact info
2/68 Josephson Street, 2617, Belconnen, ACT, Australia
- (02) 6251 8311
4.5
Excellent
13 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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Excellent value for sending packages
Excellent value for sending packages. Quick service as well. Very happy.
January 2, 2025
Unprompted review
Reply from PACK & SEND Australia - Belconnen
Thank you for your great feedback! We’re so glad to hear that you’re happy with our value and quick service. It’s always our goal to provide an efficient and affordable shipping experience, and we’re thrilled to know we met your expectations. Thanks again for choosing us, and we look forward to assisting with any future shipments!
Excellent service and speedy delivery
December 28, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
Thank you for your positive feedback Gary.
Excellent and very prompt service
Excellent and very prompt service. Always use them.
Anne
December 22, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
Thank you for the positive feedback and we are delighted to know that you are happy with our services.
Super fast! Great Service!
Canberra to Sydney in less than 24 hours! Gotta love that!
October 4, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
Thank you Kellie for leaving a positive review.
Friendly quick and easy
Friendly, quick and easy. And reasonably priced. I'll be back!
August 21, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
Thanks Tony, can't wait to see you again soon.
Fantastic service
Fantastic service. Very fast, easy and efficient. Thank you
August 16, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
Happy to hear your shipment went smoothly. Thank you Bethany.
Reply from PACK & SEND Australia - Belconnen
Hi Jaloran. Thank you. We appreciate your positive feedback.
Will use again!!
Easy process to book online. Cheaper than most couriers and the TNT man that picked up my item was careful and very friendly. Package arrived 1.5 days later at destination.
June 16, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
We are so delighted to hear that your experience with our service exceeded your expectations. We look forward to serving you again next time.
Seamless.
Picked up at requested time on Friday afternoon in Canberra and delivered Monday afternoon in Brisbane. Great price as well. Definitely use again and recommend to people wanting to transport mountain bikes around the country.
May 15, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
We are pleased to hear your experience was positive. We really look forward to serving you in the future.
they helped alot the website was good
May 2, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!
Very honest and helpful staff i will…
Very honest and helpful staff i will use them in the future my package arrived over night and in great shape my buyer was very happy
March 30, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!
Excellent service
Easy to book online, price seemed reasonable, prompt delivery. Package arrived intact
March 1, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.
Paid for express service to Victoria
Paid for express service to Victoria. Package passed to DHL who sent it to the wrong Depot in Melbourne where it waited a couple of days before being sent to the right depot in Melbourne who then passed it to Australia Post to deliver. Express service was supposed to take 1-2 business days, package ended up taking 5 days to reach destination blowing up a scheduled 1 week turn around for equipment.
Called customer service *repeatedly*. Told multiple times that they would call me back, never did.
I will not be recommending Pack&Send to anyone, in fact I will actively warn people that your service is crap.
February 21, 2019
Unprompted review
Reply from PACK & SEND Australia - Belconnen
Hi Jeff. We are truly sorry to hear of your experience and can assure you this is not a regular occurrence. We hope you would consider using our service in future. If you would like to discuss this further, please contact onlineselfservice@packsend,com.au
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