PACK & SEND Australia - Campbelltown Reviews 20

TrustScore 4.5 out of 5

4.6

43a Queen Street, 2560 Campbelltown, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Very easy process to book online. Actually online much cheaper rather than getting quotes from their offices

Company replied

Rated 5 out of 5 stars

The quote came back quickly and was very reasonable. I took my boxes to the Campbelltown office and the lady that helped me was amazing and my parcel was delivered from Australia to New Zealand in les... See more

Company replied

Rated 5 out of 5 stars

Excellent communication from Customer service and excellent packing of my items. My large items which were fragile were packed very well in large cardboard boxes by the Pack and Send team at Campbell... See more

Company replied

Rated 5 out of 5 stars

Excellent service and overnight delivery times using Startrack Express. Thank you again.

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service
  5. Shipping and Mailing Service
  6. Shipping Company

Written by the company

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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No history of asking for reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very easy process to book online

Very easy process to book online. Actually online much cheaper rather than getting quotes from their offices

November 5, 2025
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

Thank you for your feedback! We're glad to hear the online booking process was quick, easy and offered great value for your shipment. We appreciate you choosing Pack & Send and hope to help again soon.

Rated 5 out of 5 stars

Excellent communication and service.

Excellent communication from Customer service and excellent packing of my items. My large items which were fragile were packed very well in large cardboard boxes by the Pack and Send team at Campbelltown, NSW. This packing protected the contents which arrived in excellent condition, and having the consignment note kept me updated with the delivery which also was great. Overall, a great experience and would highly recommend Pack and Send, Campbelltown, NSW.

June 4, 2025
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

Thank you so much for your thoughtful feedback. We’re delighted to hear that the Campbelltown team took great care in packing your fragile items and that everything arrived safely. It’s great to know our communication and tracking gave you peace of mind throughout the process. We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Shipping 2 boxes from Australia to New Zealand

The quote came back quickly and was very reasonable. I took my boxes to the Campbelltown office and the lady that helped me was amazing and my parcel was delivered from Australia to New Zealand in less than a week. Overall the experience was fantastic and I would highly recommend them and would definitely use them again.

March 25, 2025
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

Thank you for your fantastic feedback. We’re glad to hear the quote process was quick and reasonable, and that you had such a great experience at our Campbelltown office. It's wonderful that your parcel arrived in New Zealand so quickly. We truly appreciate your recommendation and look forward to assisting you again

Rated 5 out of 5 stars

Excellent service and overnight…

Excellent service and overnight delivery times using Startrack Express. Thank you again.

May 9, 2024
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

Thanks so much for taking the time to write to us about your Pack & Send experience.

Rated 5 out of 5 stars

Quick and easy

Quick and easy, friendly and efficient

December 1, 2019
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

Hi Ivo, Thanks so much for taking the time to write to us about your Pack & Send experience. We really appreciate your positive comments.

Rated 5 out of 5 stars

Pack and Send picked up on time

Pack and Send picked up on time. Delivered it to NZ as promised. Followed up with phone call to check. The online process was very simple. Would happily use them again.

November 23, 2019
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

Thank you SC for sharing your positive experience with us. Much Appreciated.

Rated 5 out of 5 stars

Great company to use to send parcels…

Great company to use to send parcels oversea, sent a package to Ireland and it was delivered in 3 days.

September 14, 2019
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

Happy to know your shipment was a success Zoran. Thank you for your feedback.

Rated 5 out of 5 stars

I used self serve and found it easy to…

I used self serve and found it easy to follow the prompts. It provide address and barcode labels to print and put on the package. They provided a pickup time window and collected the package from my home, gave me emails of progress and arrival conformation. Resulted in an great efficient service.

August 15, 2019
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

Thank you for your positive feedback William.

Rated 5 out of 5 stars

Great service

Great service, excellent time frame. Would use again.

May 19, 2019
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

We are so glad we were able to help you out. We sincerely look forward to serving you again soon!

Rated 5 out of 5 stars

Quick and easy to deal with.

April 25, 2019
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

Rated 5 out of 5 stars

Quick and Easy

Had a large package delivered from China to my house. It arrived sooner than I expected and cheaper than other services. Thumbs up!

April 17, 2019
Unprompted review
PACK & SEND Australia - Campbelltown logo

Reply from PACK & SEND Australia - Campbelltown

We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!

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