Very happy with how fast it was delivered to my client. Although I'm very disappointed in the fact I stayed Home all day for the box to be collected and No one came. I was only told to then take... See more
Company replied
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Very happy with how fast it was delivered to my client. Although I'm very disappointed in the fact I stayed Home all day for the box to be collected and No one came. I was only told to then take... See more
Company replied
Pick up and delivery were really fast and communication was great too!
Company replied
Goods were properly packed in existing shipping box and yet the product arrived damaged!!! So that you get 1 star and that is the worst that courier can do is arrive damaged in my opinion.
Company replied
Booking made on line not through Footscray. Very easy to set up and great tracking provided by DHL (subcontractors) all the way from collection till in my hands. Fast too! Highly recommended.
Company replied
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
Unit 4, 157 Hyde Street, 3013, Yarraville, Victoria, Australia
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Replied to 97% of negative reviews
Typically replies within 1 week
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Pick up and delivery were really fast and communication was great too!

Reply from PACK & SEND Australia - Footscray

Reply from PACK & SEND Australia - Footscray
Very happy with how fast it was delivered to my client.
Although I'm very disappointed in the fact I stayed Home all day for the box to be collected and No one came. I was only told to then take it in to pack n send myself. No discount was given not even an apogy was given I just found it to be very lazy.
In saying that the fast delivery to my client after I had dropped the item of at pack and send was amazing.
From now on I think I will drop it off to pack n send myself to save the headache.

Reply from PACK & SEND Australia - Footscray
Really straightforward service, easy to get all the documentation in order, happy with the simple and efficient drop-off service, and delivery was prompt and fully tracked.

Reply from PACK & SEND Australia - Footscray
Great, $10 cheaper than Australia Post for the same service

Reply from PACK & SEND Australia - Footscray

Reply from PACK & SEND Australia - Footscray

Reply from PACK & SEND Australia - Footscray
Booking made on line not through Footscray. Very easy to set up and great tracking provided by DHL (subcontractors) all the way from collection till in my hands. Fast too! Highly recommended.

Reply from PACK & SEND Australia - Footscray
Goods were properly packed in existing shipping box and yet the product arrived damaged!!!
So that you get 1 star and that is the worst that courier can do is arrive damaged in my opinion.

Reply from PACK & SEND Australia - Footscray
Website and booking are very simple and easy to use.
Parcel was picked up the day after booking and arrived overseas in 4 days. Amazing!

Reply from PACK & SEND Australia - Footscray
Placed order and driver picked up promptly, package delivered in 1 day interstate. Very impressed will definitely use Pack & Send again.

Reply from PACK & SEND Australia - Footscray
Great service and customer service is great as well

Reply from PACK & SEND Australia - Footscray
Super easy booking process and the delivery arrived at its destination very quickly and effortlessly.

Reply from PACK & SEND Australia - Footscray
44 kg 48 hours to US excellent door to door from Melb

Reply from PACK & SEND Australia - Footscray
Very easy to book online and the delivery arrived incredibly quickly.

Reply from PACK & SEND Australia - Footscray
Great service. Quick pick up and delivery. Very grateful for the excellent service. Thank you Pack N Send.

Reply from PACK & SEND Australia - Footscray
Good price quick response good tracking and support!

Reply from PACK & SEND Australia - Footscray
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