Parcels collected after a few hours and delivered on time. Price is very good, too. The guy who comes to my area is Aseem (286), and he's proven to be careful and professional.
Company replied
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See what reviewers are saying
Very easy to order delivery on-line, package arrived after 2 days!
Company replied
Reasonably priced and easy to organise. However having to wait the entire day from 9-5 for them to pick up the package is ridiculous. It would be nice if the provided a time estimate window on the mo... See more
Company replied
Deliver local parcel in 6 days is pretty average, especially it was dropped off to Pack & Send centre.
Company replied
Company details
- Courier Service
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping and Mailing Service
- Shipping Company
Written by the company
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
Contact info
2/4 New Street, 3199, Frankston, VIC, Australia
- (03) 9783 2220
4.8
Excellent
40 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Very easy to order delivery on-line
Very easy to order delivery on-line, package arrived after 2 days!
October 27, 2025
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thanks for sharing your feedback! We're pleased to hear you found the online booking process simple and that your package arrived so quickly.
Aseem very helpful
Parcels collected after a few hours and delivered on time. Price is very good, too. The guy who comes to my area is Aseem (286), and he's proven to be careful and professional.
August 19, 2025
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thank you for your feedback! We’re pleased to hear your parcels were collected promptly and delivered on time at a great price. It’s also wonderful to know Aseem has been careful and professional in providing excellent service.
as described
January 28, 2020
Unprompted review
Reply from PACK & SEND Australia - Frankston
Hi Christine. Thanks for taking the time to write us a review.
Awesome process and speed of delivery
January 23, 2020
Unprompted review
Reply from PACK & SEND Australia - Frankston
Hi David. Online feedback is really important to us and we're thankful you took the time to let us know about your experience with us.
Pack & Send Frankston extremely helpful under pressure.
Chris Boon at Pack & Send Frankston was extremely helpful assisting the handling of a 24kg box to Port Macquarie. Even during the relocation of his Frankston depot, Chris was very obliging with the lodgement of my delivery. Well done Chris.
January 5, 2020
Unprompted review
Reply from PACK & SEND Australia - Frankston
We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!
Reply from PACK & SEND Australia - Frankston
Thank you Michael for the good words.
Never had any problems 👍
November 27, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thank you Milorad for the positive feedback.
Quick and Easy way to pack and send…
Quick and Easy way to pack and send parcels overseas. Good communication. All paperwork generated online.
Great to use !
November 21, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thank you Mark for the positive feedback and for sharing your experience.
Fast and responsive service
Very easy to understand their shipping method. Advised me where to get the right packaging materials and then once the items were in their hands they got the job done faster than I was expecting.
I will definitely use their services again. Thanks for a professional job.
November 8, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thank you Bernie for sharing your amazing experience with us. We are delighted to know that the services we offer has pleased you. Looking forward to your next shipment.
Reply from PACK & SEND Australia - Frankston
Thank you for the 5 stars Martin.
Deliver local parcel in 6 days is…
Deliver local parcel in 6 days is pretty average, especially it was dropped off to Pack & Send centre.
October 9, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thank you KW for leaving a fair review.
Great service
Easy service. Picked up at my door and delivered the next day. I couldn’t be happier. I’ll be using this service again.
October 5, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thank you Andrea for sharing your amazing experience with us.
Great service
September 26, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Cheers Darryl
Too easy
Easy to quote, easy to pay, picked up next morning. Quick delivery. Too easy
September 22, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thank you Peter, we are happy to know your experience was a positive one.
I booked/paid for next day delivery and…
I booked/paid for next day delivery and the shipment took 3 days!
September 18, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Hi Sharon. Thank you for your feedback. We are sorry to hear you had this issue with our online service and we are very surprised that this occurred. Our online booking service is a basic tool that provides estimates only. For a more specific collection time, we do recommend going direct to a local Pack & Send Service Centre who can assist with this request. Thank you again.
Reply from PACK & SEND Australia - Frankston
Thanks Stuart
Very happy with the service ,every time…
Very happy with the service ,every time the pick up and delivery spot on !!
August 23, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Cheers Steven
Pick up time window big negative
Reasonably priced and easy to organise. However having to wait the entire day from 9-5 for them to pick up the package is ridiculous. It would be nice if the provided a time estimate window on the morning of, that way you wouldn’t have to be at home waiting the whole day.
August 9, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Hi Michelle. Thank you for your feedback and we apologise for the inconvenience. Our online booking service is a basic tool that generates a collection window of 9am - 5pm Monday to Friday. For a more specific collection time, we do recommend going direct to a local Pack & Send Service Centre who can assist with this request. Locations can be found on our website if required again in future.
Prompt efficient service
Was impressed by the informative website, making it easy to organise a delivery. Appreciated the prompt pickup of my package & the timely delivery to the destination.
Would heartily recommend this company.
July 1, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thanks for the great feedback Peter
Great communication and price
Great communication and price
Will use again!
June 22, 2019
Unprompted review
Reply from PACK & SEND Australia - Frankston
Thanks Matt
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