Easy to book online. Initial concern with dates which the Kew team answered in person over the phone.
Company replied
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Easy to book online. Initial concern with dates which the Kew team answered in person over the phone.
Company replied
Outstanding result.Booked three heavy packages to go to Ireland from Australia. Collected Tuesday delivered Friday halfway around the world.
Company replied
We booked the pickup on Wednesday for Thursday. I left work early Thursday, trusting the delivery would be picked up. I wasn’t at work Friday and the delivery wasn’t picked up. I rang on Mo... See more
Company replied
prompt, complete information on line successful delivery in the stated time
Company replied
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
Ground Floor, 1140 Burke Rd, 3104, Balwyn North, VIC, Australia
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Easy to book online. Initial concern with dates which the Kew team answered in person over the phone.

Reply from PACK & SEND Australia - Kew
prompt, complete information on line successful delivery in the stated time

Reply from PACK & SEND Australia - Kew
Excellent service and pricing of shipping

Reply from PACK & SEND Australia - Kew

Reply from PACK & SEND Australia - Kew
Great service and the staff are lovely. Always quick and easy drop offs.

Reply from PACK & SEND Australia - Kew
Works every time and nice people to deal with. Thanks guys.

Reply from PACK & SEND Australia - Kew
Outstanding result.Booked three heavy packages to go to Ireland from Australia. Collected Tuesday delivered Friday halfway around the world.

Reply from PACK & SEND Australia - Kew
We booked the pickup on Wednesday for Thursday. I left work early Thursday, trusting the delivery would be picked up. I wasn’t at work Friday and the delivery wasn’t picked up. I rang on Monday and was told it would be picked up or rang that same day. I rang again Tuesday and only after this third phone call was the delivery picked up. The excuses were the address couldn’t be found, which is a lie as we are on a main thoroughfare and there hasn’t been an issue finding the address in the past 6 months. The second excuse was that the truck couldn’t access the street which is another lie as, again, this is a major thoroughfare onto a major freeway.
I have now not charged our customer freight as the goods were delivered so late in order to maintain good faith with our customer.
Pack and Send won’t extend that same courtesy though.
Very unsatisfactory. We are still chasing a credit the extra charges for a previous delivery when they decided to charge extra for no valid reason.

Reply from PACK & SEND Australia - Kew
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