PACK & SEND Australia - Midland Reviews 21

TrustScore 4.5 out of 5

4.6

2/5 Farrall Road, 6056 Midvale, WA, AU


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Rated 5 out of 5 stars

Pack and Send have never failed to Impress. I use them for work logistics since mid 2000. On this occasion, I used Pack and Send for Personal shipment, and yet again - package reached the other side... See more

Company replied

Rated 5 out of 5 stars

This is the second time in using the Midland branch. Always very informative and helpful with their advice and knowledge. Quick service as well.

Company replied

Rated 5 out of 5 stars

pack and send pick up person cam a day late and still the package was delivered on time and in good condition. Aus Post you are a disgrace

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service
  5. Shipping and Mailing Service
  6. Shipping Company

Written by the company

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Pack and Send always Impresses!

Pack and Send have never failed to Impress. I use them for work logistics since mid 2000. On this occasion, I used Pack and Send for Personal shipment, and yet again - package reached the other side of Australia in 3 days during a busy period! Well done.

December 20, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Thank you for taking the time to write this review. It is great to know that we were able to provide you with the highest levels of service.

Rated 5 out of 5 stars

This is the second time in using the…

This is the second time in using the Midland branch. Always very informative and helpful with their advice and knowledge.
Quick service as well.

November 21, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Thank you Jo for the positive feedback The team at our Midland branch is thrilled to hear such good feedback. Hope to see you again.

Rated 5 out of 5 stars

Quick and easy

October 24, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Thank you Paul for the positive review.

Rated 5 out of 5 stars

Easy to use when booking online

Easy to use when booking online. Price is competitive, service is reliable and fast.

October 19, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Thank you for the positive review Derk.

Rated 5 out of 5 stars

Top Service

Quick, fast service with excellant prices and always helpful

September 27, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Always here to assist Katrina. Thank you for your great review.

Rated 5 out of 5 stars

Easy booking

Easy booking, good price, and fragile goods received at other end not damaged

September 22, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Appreciate your kind words Elizabeth and we are glad you had a positive experience. Thank you for your review.

Rated 5 out of 5 stars

Top notch

Top notch, great customer service and quick delivery

August 9, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Thank you Luke, appreciate your positive feedback.

Rated 5 out of 5 stars

Yes.

Yes. Yes. Yes.

July 26, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Thanks, Thanks, Thanks :-) Appreciate your review Danny.

Rated 5 out of 5 stars

Fantastic prompt service

Fantastic prompt service. My package was delivered from Perth to Melbourne in 4 days. I can’t be happier with their service. Thank you

June 2, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Hi Michelle,
Thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. We look forward to being of service to you again soon.

Rated 5 out of 5 stars

Great service

Great service. On time deliveries. Recommended.

May 23, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

We are so glad we were able to help you out. We sincerely look forward to serving you again soon!

Rated 5 out of 5 stars

Both times items have been delivered…

Both times items have been delivered flawlessly! Very grateful!

May 1, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

Rated 5 out of 5 stars

I like the system and the service

I like the system and the service.
I don't use Pack & Send a lot but have only had great experiences with the Midvale branch.

April 18, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

Rated 5 out of 5 stars

Easy & fuss free efficient service

Easy & fuss free efficient service - works like a charm

March 24, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

Rated 5 out of 5 stars

Late pick up and still delivered on Time

pack and send pick up person cam a day late and still the package was delivered on time and in good condition.

Aus Post you are a disgrace

March 8, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

Rated 5 out of 5 stars

Great online service and super quick…

Great online service and super quick delivery

March 1, 2019
Unprompted review
PACK & SEND Australia - Midland logo

Reply from PACK & SEND Australia - Midland

Thank you for taking the time out of your busy day to write this review. It is great to know that we were able to provide you with the highest levels of service.

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