PACK & SEND Australia - Newtown Reviews 8

TrustScore 4.5 out of 5

4.3

Princes Highway 78A, 2044 Saint Peters, New South Wales, AU


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Rated 5 out of 5 stars

I used Pack & Send to get an art deco mirror packed ready for the plane back to the UK. Fragile, odd shaped, old and one of a kind I'd explored various ways and other companies who were either way ov... See more

Company replied

Rated 5 out of 5 stars

Ease of sending the parcel. Friendly and helpful service

Company replied

Rated 5 out of 5 stars

The system for sending my article through Pack & Send was excellent and the staff were most helpful when I had a question. Also for the length of my article which was 130 cm the price was excellent.... See more

Company replied

Rated 4 out of 5 stars

Pack & Send has picked up our items and delivered to its designated destination every time. I can not fault them.

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service
  5. Shipping and Mailing Service
  6. Shipping Company

Written by the company

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Contact info

  • Princes Highway 78A, 2044, Saint Peters, New South Wales, Australia

  • 02 8065 9190

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Vintage fragile mirror safe and sound!

I used Pack & Send to get an art deco mirror packed ready for the plane back to the UK. Fragile, odd shaped, old and one of a kind I'd explored various ways and other companies who were either way over priced and/or not up to the task. The person on the front desk was so helpful and friendly, she managed to get it packed super securely in only two days in between Xmas and NY. She also video'd it being packed in all the layers - super impressive and it survived the flight back to the UK better than ever! Thankyou so much, if ever I need to get back something weird I can't live without back on the plane I will be sure to come to you first :)

December 29, 2025
Unprompted review
PACK & SEND Australia - Newtown logo

Reply from PACK & SEND Australia - Newtown

What a wonderful story to share! Packing a fragile, old, and completely irreplaceable Art Deco mirror is no small feat—especially during the hectic period between Christmas and New Year.
We are absolutely thrilled to hear that our team member provided such friendly and creative service. Recording a video of the layering process is a fantastic touch, and we are so glad it gave you peace of mind while your mirror was in transit. Hearing that it survived the long flight back to the UK "better than ever" is the ultimate win for us!
Thank you so much for your trust and your high recommendation. Whenever you find your next unique treasure that you just can't live without, we will be right here and ready to help you get it home safely!

Rated 5 out of 5 stars

Ease of sending the parcel

Ease of sending the parcel. Friendly and helpful service

December 2, 2025
Unprompted review
PACK & SEND Australia - Newtown logo

Reply from PACK & SEND Australia - Newtown

Thank you for your kind review! We're glad to hear the process was easy and that you found the service friendly and helpful. We appreciate you choosing us and hope to assist you again in the future.

Rated 4 out of 5 stars

Pack & Send has picked up our items and…

Pack & Send has picked up our items and delivered to its designated destination every time. I can not fault them.

January 10, 2020
Unprompted review
PACK & SEND Australia - Newtown logo

Reply from PACK & SEND Australia - Newtown

Thank you for your kind words. We appreciate your review and hope to serve you again!

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to use and cost effective.

November 21, 2019
Unprompted review
PACK & SEND Australia - Newtown logo

Reply from PACK & SEND Australia - Newtown

Thank you Cathryn for the excellent review.

Rated 5 out of 5 stars

just brilliant

efficient, fast, just brilliant

September 8, 2019
Unprompted review
PACK & SEND Australia - Newtown logo

Reply from PACK & SEND Australia - Newtown

Thank you for the fabulous feedback Joseph

Rated 5 out of 5 stars

This system for sending any article is the best

The system for sending my article through Pack & Send was excellent and the staff were most helpful when I had a question. Also for the length of my article which was 130 cm the price was excellent.
The only issue I had was with the Couriers Please pick up driver who knocked on the door of our two-storey house and left within 30 seconds before I could get downstairs. Luckily I was able to see him parked at the shops next door and was able to catch him. He then told me I needed doorbell.

August 19, 2019
Unprompted review
PACK & SEND Australia - Newtown logo

Reply from PACK & SEND Australia - Newtown

Hi William. Thank you for your great feedback. We apologies you had this experience with collection and unfortunately see this sometimes with the couriers. We will continue to work closely with them to provide a more reliable service. Hope to see your business again soon.

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