Where to start? To say "thank you" for a job well done does not seem enough at all. Brandon and his team at Pack & Send Subiaco (Wembley WA) did an amazing job for my wife and me. How? My... See more
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The staff at Wembley helped unload the boxes and prepared the paperwork promptly. A tracking schedule was forwarded and I was notified when the boxes arrived. The cost was reasonable. Thanks. George
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Did not pick up when agreed. Needed several phone calls and lost time to get it delivered
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The online experience was great! I was able to send off the parcel to Tasmania with ease, all the forms and labels printed straight off the web.
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Company details
- Courier Service
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping and Mailing Service
- Shipping Company
Written by the company
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
Contact info
3/252 Cambridge Street, 6014, Wembley, WA, Australia
- (08) 9388 0477
4.5
Excellent
17 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Need to ship something delicate? You found your company!
Where to start? To say "thank you" for a job well done does not seem enough at all. Brandon and his team at Pack & Send Subiaco (Wembley WA) did an amazing job for my wife and me.
How? My wife and I collect blown glass. We found several beautiful lots at McKenzies Auctioneers (Claremont, Australia). The purchase at auction was the easy part. The hard part would be finding a packing company that could safely pickup/pack/ship our items as we live 11,250 miles /18,105 kilometers away. We live in Atlanta, Georgia (USA). Thankfully, we were recommended to Brandon and his team at Pack & Send Subiaco. Keep in mind, I never spoke to Brandon; everything is being conducted through email, and I am relying on the professionalism of both the auction house (their recommendation) and of course Pack & Send Subiaco.
My wife and I were not disappointed. Every detail that one could think of was covered. First: the cost. Shipping from Perth to Atlanta is not a cheap proposition. Brandon and his team researched the most cost effective way to ship our piece and gave us a few options. The piece of concern was a significant and extremely delicate, one-of-a-kind sculpture that when assembled stands over six feet tall (1.83 meters). To say we were anxious would be an understatement. Brandon and his team knocked it out of the park. The sculpture and its stand arrived in two boxes and the packing was brilliant. I don't know how else to say it...as mentioned, the glass sculpture itself is very delicate and could easily have been damaged in transit....it arrived perfectly intact.
If you have something really delicate and it needs a little extra love in packing, you found the right company in Pack & Send Subiaco. We will definitely do business with them again!
March 6, 2026
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Thank you for the incredible 5-star review! We are honored that you trusted Brandon and the Subiaco team to transport such a delicate, one-of-a-kind glass sculpture all the way to Atlanta.
Shipping high-value, fragile art over 18,000 kilometers requires "brilliant" packing, and we are so glad our team’s expertise gave you peace of mind. It’s wonderful to hear that despite the distance and communicating solely via email, the process was seamless and the sculpture arrived perfectly intact. We look forward to assisting you with your next auction find!
The online experience was great
The online experience was great! I was able to send off the parcel to Tasmania with ease, all the forms and labels printed straight off the web.
December 5, 2025
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Thank you for the fantastic 5-star review! We are delighted to hear that you had a great online experience using our self-service system.
It is wonderful to know that you found it easy to send your parcel to Tasmania and that the process of printing forms and labels was so straightforward. We strive to make our web platform as user-friendly as possible, and we appreciate your feedback!
Awesome service
Awesome service to send a large package from one side of Australia to the other. Staff were very helpful and my fragile package arrived safe and sound.
May 10, 2024
Unprompted review
Reply from PACK & SEND Australia - Subiaco
We're so glad to hear you were happy with our service and look forward to helping you again soon.
Six boxes Wembley to Victoria
The staff at Wembley helped unload the boxes and prepared the paperwork promptly. A tracking schedule was forwarded and I was notified when the boxes arrived. The cost was reasonable. Thanks. George
August 8, 2023
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Thanks for such a positive review George. We are so glad we were able to provide the highest level of service to accommodate your requirements.
So quick it’s almost unbelievable
So quick it’s almost unbelievable. And picked up from my home even though the retail locations are closed for the holidays.
January 1, 2020
Unprompted review
Reply from PACK & SEND Australia - Subiaco
We are glad to know your experience was positive in every possible way. We really look forward to serving you again soon.
Reply from PACK & SEND Australia - Subiaco
Appreciate the positive review Sonia.
Easy to organise
Easy to organise. Trouble free pickup. Prompt damage free delivery
October 2, 2019
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Thank you Brian for leaving a positive review.
Reply from PACK & SEND Australia - Subiaco
Thank you for your 5 Star review John
reliable and prompt service
September 1, 2019
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Thank yo for your feedback Chris.
took 2 weeks to get a package from WA…
took 2 weeks to get a package from WA to Vic.
August 7, 2019
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Thank you for your feedback and apologies you had this experience. We sometimes see delayed deliveries for multiple reasons which can include packaging not being sufficientand items being incorrectly labelled. If you would like to discuss the matter further, please don't hesitate to contact our Customer Care Team at onlineselfservice@packsend.com.au
Reply from PACK & SEND Australia - Subiaco
Thank you for the feedback David.
Reply from PACK & SEND Australia - Subiaco
Thank you Derek.
Convenient location for me
Convenient location for me, fast efficient and fairly cost effective
May 31, 2019
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Hi Geraldine, We are pleased to hear your experience was positive. We really look forward to serving you in the future.
Reliable service at realistic price.
April 13, 2019
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Thank you for taking the time out of your busy day to write this review. It is great to know that we were able to provide you with the highest levels of service.
Easy process
March 31, 2019
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.
Did not pick up when agreed.
Did not pick up when agreed.
Needed several phone calls and lost time to get it delivered
March 12, 2019
Unprompted review
Reply from PACK & SEND Australia - Subiaco
Hi Pio. Thank you for your feedback. We apologise for any inconvenience this may have caused you. We can assure you this is not a regular occurrence and would love the opportunity to show you what we have to offer!
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