Paddockspares Reviews 

37,566
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,755 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and are securely packaged, making the overall purchasing process exceptionally smooth. Buyers find it very easy to locate the exact spares they need using the online catalog, while also benefiting from competitive pricing. However, some customers also noted occasional issues with delivery delays or even receiving incorrect items. A few people experienced problems with expensive shipping costs or missing components from their packages. Others mentioned that sorting out these mistakes with customer support could sometimes require extra time and effort.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising swift shipping, helpful... See more

Product

Users describe positive interactions with product, highlighting excellent quality, fair pricing, and a vast... See more

Service

Customers consistently note positive experiences with service, highlighting efficient delivery, competitive... See more

Order

Clients share satisfaction on order, frequently highlighting the easy online process, prompt shipping, and... See more

Price

People report positive experiences with price, frequently highlighting very reasonable pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price on the Silver Modules wheels, well packed, arrived not long after ordering, top service. Only gripe was DPS left them stacked outside of my front door, (I was out at the time), 4 big wh... See more

Company replied

Rated 5 out of 5 stars

Land Rover Series 3 New Rear step Instructions were very helpful and the product fitted perfectly. I will try and forward photos of before and after fitting the rear step but apologies if my fo... See more

Company replied

Rated 5 out of 5 stars

Easy to find parts on the website, easy to order, prices where you'd expect them, orders always arrive quickly. Crucially, they actually seem to have the stock items the website say they have - a curi... See more

Company replied

Rated 5 out of 5 stars

You guys stepped up when our tradtional suppliers Craddock dropped the ball. Thanks to you folks were able to deliver the repair ON TIME. Now assured of repeat business from us in Denver

Company replied



Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store

Written by the company

This year we're thrilled to celebrate a milestone that would not have been possible without you, our customers - 50 incredible years of Paddock Spares! The business has seen many changes throughout the years, moving from the family home to larger warehousing in 1990, parts books were adapted into websites, telephone calls developed into e-mails, but one thing has stayed constant, the Paddock team being here to help with your Land Rover journey. We now stand proudly as one of the world's leading suppliers of spares and accessories for the Land Rover marque. We've gained many new customers over the years and some of you have been our loyal customers from the very beginning, passing down to second and third generations as we speak - to you all, we are most grateful for your continued support.

Parts and Accessories for Land Rover and Range Rovers since 1975

Written by the company

Comitted to keeping your Land Rover and Range Rovers running
Proudly celebrating our 50th year! Welcoming you into the Paddock Spares family, we are here to help for all of your Land Rover and Range Rover needs

A Lifetime of Support

Order with confidence knowing that a member of the team is only a call or email away!

Order with confidence knowing that a member of the team is only a call or email away!
Confident in the quality of the products we offer, we are pleased to be able to include a great warranty service along with offering the parts at a great price to all of our customers. Available through several methods of contact we can assist with finding those hard to source parts, as well as supporting you through general enquiries that pop up in the life of Land Rovers

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38K reviews

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4.7

All reviews

(37,566)

2,018 reviews in the last 12 months

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Rated 5 out of 5 stars

The reliable go-to place.

The reliable go-to place.
A few niggling problems, but not enough to warrant less than 5 stars.
Problem 1. My postcode is PA28. But I do not live on an island. We get 24 hour next day delivery via Royal Mail. All major carriers deliver via our local transport company as their agents.
I understand this my cost a little more but many other companies take the hit providing the order is greater than a set theshhold. Below that, more often or not Royal Mail 24 or 48 hour tracked is offered as an alternative.
Paddocks have done this for small orders but this requires a phone call. Adding this as a web site option would be perfect.
As it stands, for small low cost items, I am forced to buy elsewhere.

Problem 2: Very often, for my Series 2a, I have to refer to my ancient parts catalogue to get the part number because even the exact description in the web site search gives no results. Putting in the part number brings up the part immediately.

July 30, 2026
Rated 5 out of 5 stars

Always easy to buy from Paddock spares

Always easy to buy from Paddock spares.
Best value for wheels especially.
Thanks
Adam

July 29, 2026
Paddockspares logo

Reply from Paddockspares

We're so happy to hear you find buying from us easy and appreciate our wheel value. Thanks for your kind words!

Rated 5 out of 5 stars

Tyres and tubes' for my Series 1 Land…

Tyres and tubes' for my Series 1 Land Rover arrived promptly, well packaged and were just as described.
Good communication regarding delivery too.
They look good on the front of the Landy. Will be testing them on the road, just as soon as I fix the brakes!
Thanks to Paddock Spares, and I will be using you again when I need something else.

August 5, 2026
Rated 4 out of 5 stars

Always sorted quickly and efficiently

Always sorted quickly and efficiently

August 4, 2026
Paddockspares logo

Reply from Paddockspares

We're so glad to hear that we consistently provide quick and efficient service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very good communication

There were unexpected problems for customs clearance (thank you, Brexit!) but Paddock's staff (Frazer) promptly advised me how to solve them and everything rolled out smoothly!
Silvio

August 3, 2026
Rated 5 out of 5 stars

Ringing the help line

Ringing the help line , to get the right part for my 2A is invaluable 🙏
Very knowledgeable.
The parts turns up quickly , boxed safely by the best packers in the world !
5 star service

August 4, 2026
Rated 3 out of 5 stars

Hi, customer service approach

Hi, i have many excellent products from paddock. Alas I made a mistake and ordered a 300 tdi sump when i wanted a 200 tdi sump, the later not available any more. My mistake. My discussion with a customer service man was not satisfactory. He was not understanding and short on listening skills, i had to remind him twice that I was the customer. He was too keen to remind me that i did not look at the detail before ordering and made me feel quite inferior. Not a good advert for Paddock!

August 10, 2026

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