Paddockspares Reviews 

37,565
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,755 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and are securely packaged, making the overall purchasing process exceptionally smooth. Buyers find it very easy to locate the exact spares they need using the online catalog, while also benefiting from competitive pricing. However, some customers also noted occasional issues with delivery delays or even receiving incorrect items. A few people experienced problems with expensive shipping costs or missing components from their packages. Others mentioned that sorting out these mistakes with customer support could sometimes require extra time and effort.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising swift shipping, helpful... See more

Product

Users describe positive interactions with product, highlighting excellent quality, fair pricing, and a vast... See more

Service

Customers consistently note positive experiences with service, highlighting efficient delivery, competitive... See more

Order

Clients share satisfaction on order, frequently highlighting the easy online process, prompt shipping, and... See more

Price

People report positive experiences with price, frequently highlighting very reasonable pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price on the Silver Modules wheels, well packed, arrived not long after ordering, top service. Only gripe was DPS left them stacked outside of my front door, (I was out at the time), 4 big wh... See more

Company replied

Rated 5 out of 5 stars

Land Rover Series 3 New Rear step Instructions were very helpful and the product fitted perfectly. I will try and forward photos of before and after fitting the rear step but apologies if my fo... See more

Company replied

Rated 5 out of 5 stars

Easy to find parts on the website, easy to order, prices where you'd expect them, orders always arrive quickly. Crucially, they actually seem to have the stock items the website say they have - a curi... See more

Company replied

Rated 5 out of 5 stars

You guys stepped up when our tradtional suppliers Craddock dropped the ball. Thanks to you folks were able to deliver the repair ON TIME. Now assured of repeat business from us in Denver

Company replied



Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store

Written by the company

This year we're thrilled to celebrate a milestone that would not have been possible without you, our customers - 50 incredible years of Paddock Spares! The business has seen many changes throughout the years, moving from the family home to larger warehousing in 1990, parts books were adapted into websites, telephone calls developed into e-mails, but one thing has stayed constant, the Paddock team being here to help with your Land Rover journey. We now stand proudly as one of the world's leading suppliers of spares and accessories for the Land Rover marque. We've gained many new customers over the years and some of you have been our loyal customers from the very beginning, passing down to second and third generations as we speak - to you all, we are most grateful for your continued support.

Parts and Accessories for Land Rover and Range Rovers since 1975

Written by the company

Comitted to keeping your Land Rover and Range Rovers running
Proudly celebrating our 50th year! Welcoming you into the Paddock Spares family, we are here to help for all of your Land Rover and Range Rover needs

A Lifetime of Support

Order with confidence knowing that a member of the team is only a call or email away!

Order with confidence knowing that a member of the team is only a call or email away!
Confident in the quality of the products we offer, we are pleased to be able to include a great warranty service along with offering the parts at a great price to all of our customers. Available through several methods of contact we can assist with finding those hard to source parts, as well as supporting you through general enquiries that pop up in the life of Land Rovers

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38K reviews

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4.7

All reviews

(37,565)

2,018 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, and very quick shipment

August 3, 2026
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Reply from Paddockspares

We are so glad to hear that you had an excellent experience with our service and quick shipment! Thank you for your kind words.

Rated 5 out of 5 stars

Again reliable and fast

Again reliable and fast, although not all parts had been in stock. Good information about parts needed to restock. It took just 2 extra days to get all completed.

July 21, 2026
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Reply from Paddockspares

We're glad to hear we were reliable and fast, even with the slight delay for parts. We appreciate your understanding and positive feedback!

Rated 5 out of 5 stars

super fast and reliable

super fast and reliable

August 3, 2026
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Reply from Paddockspares

We are so glad to hear that our service was both fast and reliable for you. We truly appreciate your kind words!

Rated 3 out of 5 stars

Stuck in customs

I payed extra for DHL Express but the package got stuck in customs several days. Usually goes faster.

August 3, 2026
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Reply from Paddockspares

We understand your frustration regarding the customs delay, especially after selecting expedited shipping. Let's hope your next order reverts to the usual better service.

Rated 1 out of 5 stars

Parcel delivered to wrong address

Parcel delivered to wrong address, I was only aware as the homeowner rang my mobile number on the delivery label. I’ve had no response from paddocks after I informed them of this issue, no form of compensation for my time to go and retrieve the parcel, not even an apology.

August 15, 2026
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Reply from Paddockspares

We sincerely regret the misdelivery of your parcel and the inconvenience this caused, especially having to retrieve it yourself. You had ordered correctly - Our invoicing system had picked up the incorrect address and we had missed the error.
Apologies - we will be in touch..

Rated 5 out of 5 stars

Great place to deal with

Great place to deal with. Always turns up well wrapped and never had a problem with the spares being of a shonky quality. Great job thank you

August 9, 2026
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Reply from Paddockspares

We're so happy to hear you're pleased with our well-wrapped deliveries and the quality of our spares. Thank you for your kind words!

Rated 5 out of 5 stars

Great service and parts

Great service and parts

August 9, 2026
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Reply from Paddockspares

We're truly happy to hear that our service and parts met your expectations. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Great all round service.

Easy to order, great quality of products and fast delivery.

August 9, 2026
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Reply from Paddockspares

We're so glad you had a positive experience with our products and delivery. We appreciate your kind words!

Rated 5 out of 5 stars

This was the 4 time i orderd and again…

This was the 4 time i orderd and again the sevice was great and delivery quick

August 6, 2026
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Reply from Paddockspares

We are so happy to hear that you consistently receive great service and quick delivery. Thank you for your continued support!

Rated 5 out of 5 stars

Quality service

I was having an issue with the parts , so I contacted them , everything was sorted in a very professional manner and parts arrived as agreed . Very helpful team and service

August 8, 2026
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Reply from Paddockspares

We're so glad we could resolve the issue with your parts professionally and efficiently. We appreciate your kind words about our helpful team and service!

Rated 5 out of 5 stars

Paddock was a fantastic experience of honesty.

I had a problem with an item exchange; they were correct in sending the right item without waiting for the return of the wrong one, which I thought was fantastic. Now all I have to do is send back the item that came by mistake, which I will do, and I thank Paddock for the service provided. Thank you.

August 7, 2026
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Reply from Paddockspares

We're so glad to hear we could resolve the item exchange efficiently for you! We appreciate your understanding and thank you for acknowledging our service. We value your business.

Rated 5 out of 5 stars

Great service

Great service, fast delivery to Lithuania, and perfect parts for my Discovery 1. Highly recommended!

July 31, 2026
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Reply from Paddockspares

We're so happy to hear you had a great experience with our service and fast delivery to Lithuania for your Discovery 1 parts. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Very Good

Very Good ! 👌

July 29, 2026
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Reply from Paddockspares

Thanks for your comments - much appreciated

Rated 5 out of 5 stars

Always helpful

Sometimes have difficulty identifying the parts and have to seek advice, But you have never failed me.
Many thanks

July 28, 2026
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Reply from Paddockspares

We appreciate your kind words and are glad we could assist you. We are always here to help!

Rated 5 out of 5 stars

Good communication

Good communication, quick dispatch, quick delivery. Well done, thank you.

July 30, 2026
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Reply from Paddockspares

We're so glad to hear about your positive experience with our communication, dispatch, and delivery! Thank you for your kind words.

Rated 5 out of 5 stars

Easy to order good delivery and a fair…

Easy to order good delivery and a fair price 👍🏻

July 25, 2026
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Reply from Paddockspares

We're so glad you found our ordering process easy and our delivery good, with fair pricing. We appreciate your positive feedback!

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