Great price on the Silver Modules wheels, well packed, arrived not long after ordering, top service. Only gripe was DPS left them stacked outside of my front door, (I was out at the time), 4 big wh... See more
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This year we're thrilled to celebrate a milestone that would not have been possible without you, our customers - 50 incredible years of Paddock Spares! The business has seen many changes throughout the years, moving from the family home to larger warehousing in 1990, parts books were adapted into websites, telephone calls developed into e-mails, but one thing has stayed constant, the Paddock team being here to help with your Land Rover journey. We now stand proudly as one of the world's leading suppliers of spares and accessories for the Land Rover marque. We've gained many new customers over the years and some of you have been our loyal customers from the very beginning, passing down to second and third generations as we speak - to you all, we are most grateful for your continued support.
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Order with confidence knowing that a member of the team is only a call or email away!

The Showground, The Cliff, DE4 5EW, Matlock, United Kingdom
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The parts arrives swiftly and fitting great, very happy with everything.

Reply from Paddockspares
very helpful staff and parcels delivered with speed
Thanks

Reply from Paddockspares

Reply from Paddockspares
Re disco2 1/4 chassis, I'd just like to say that the item was competitively priced, excellent quality and a perfect fit which was delivered really quickly,
Couldn't be more pleased

Reply from Paddockspares
Most everything I'm looking for is in stock for immediate shipping for a great price!

Reply from Paddockspares
Terrible delivery service. Dispatch date 10 Aug, UK to France. 22nd August still not delivered however I have received several emails asking me to give a review!
Easy ordering process, excellent service and prompt delivery in the EU.

Reply from Paddockspares
Good info over the phone and fast delivery of the part ….
Comes as no surprise, prices could be lower of course…..

Reply from Paddockspares
Great Selection of parts however delivery times are considerably longer compared to competitors such as LRParts

Reply from Paddockspares
A wrong part has been delivered and customer service did an excellent job in solving the issue in a timely manner.

Reply from Paddockspares
good products and good responsiveness from the staff

Reply from Paddockspares
Incredibly helpful and well informed. Very efficient service.

Reply from Paddockspares
I have spent hundreds of pounds ( probably thousands) with Paddocks, so I feel qualified to comment. My impression is one of an honest and reasonably well run business. The
Website works quite well but photos are poor and few in number. Not enough info about the products/materials. Compare with eBay!
Pricing is competitive.
Slow responding to enquiries by e-mail.
Phone calls can be ‘matter of fact’ raising the threshold for seeking advice and sometimes I feel like a nuisance. They are moderately polite but I don’t get the vibe that I am a valued customer spending my hard earned cash.
Postage can be slow but is efficient and the stuff well packed.
Overall I have confidence in Paddocks but they could improve their attitude to customers especially when they are spending big money.

Reply from Paddockspares
Indeed, all are good, the Paddock spare part company is the only one that I could see hosting all the parts under one roof.
In addition to that, they provide trusted and fast transport worldwide. This is highly appreciated Service that not everyone doing it.
Further to the above, the only support is fantastic and as well highly appreciated.
Very polite and skillful team.
The last point that I would like to say is more efforts to improve the parts quality will be highly appreciated.

Reply from Paddockspares
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