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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the product effective for short-term pain relief, particularly for conditions like arthritis and nerve pain. People appreciate its portability and ease of use, with some describing it as a "game changer" for instant relief. Several users reported significant improvement in their mobility and a reduction in the need for other pain relief methods. However, some people were dissatisfied with the product, experiencing increased pain or discomfort, and a burning sensation. A few reviewers found the device ineffective for certain areas like the back or neck, or for specific conditions. There were also occasional reports of faulty pens, issues with charging cables, and difficulties with the design, including unexpected sensations during use.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers praise its effectiveness, describing... See more

Quality

Users describe ambiguous interactions with quality. Many reviewers praise the product, calling it a "game... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the device's... See more

Order

People report ambiguous experiences with order. While some customers found ordering online easy and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Find that the "PLUS" is handy when pain has risen above a manageable level. Great on my arthritic Knees and helps when my shoulder has acute pain from a combination of calcified tendonitis and arthrit... See more

Company replied

Rated 3 out of 5 stars

I’m not sure this is for me - I have found that the sensation is not pleasant. I have not given up on it yet though and will try to get used to it as there is a 60 day money back guarantee

Company replied

Rated 5 out of 5 stars

I read about the paingone and looked at their site for information. All was positive and as my wife has problems with her knees,I thought it was worth a try. Only ordered the one, as with most th... See more

Company replied

Rated 5 out of 5 stars

Fast delivery which is always a good start. I have previously used a TENS machine so I knew the concept worked . I have a rotor cuff injury awaiting an injection since May 2025! The size and flexibi... See more

Company replied


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

500 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A must buy

After using this product from seeing it advertised. I purchased this. Yes this is a quick relief where there is a slight pain. I only use it if I need to however this takes away or for a period of time you can carry on with your day no medication.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Paingone

After ordering my paingone I received it quickly. Getting it ready for use was very easy. I suffer from arthritis in my hands and knees I applied my paingone as described and was very pleased at how it worked have already recommended to friends.

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

After reading your warning before use…

After reading your warning before use list I cannot use this device having been diagnosed with Artial Fabrication also my Physio.GP and Cardiologist.I have telephoned twice and left my telephone number to ask for details for returning the Items and receiving full credit.Can you please email with full details Thankyou Mrs B Bowden

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Hip arthritis

Easy to use and quite effective during painful Stabbing pain flare ups of hip arthritis. It is not a cure all but definitely helps pain.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

The pen great and so was the easy but…

The pen great and so handy to take on the go. I also have the easy but the easy back pain one is knot switch on. It changing but just will not switch on so bite unhappy with this is have sent it back so hope to hear back soon.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

After been diagnosed with polymyalgia I…

After been diagnosed with polymyalgia I suffer from aches in my shoulders, upper arms & glutes.
I purchased the paingone pen so that I could have painkiller free relief.
It works well, it takes a few minutes to work but it does work.
It takes a wee bit of getting used to the electric shocks you get. so, its best to do it through light clothing.
Best to follow the guide of max 4 times a day application.
It may cause a rash in areas that you use it on.
If you want painkiller free relief then paingone will help.

January 30, 2025
Unprompted review
Rated 3 out of 5 stars

well unfortunately this product was no…

well unfortunately this product was no good for my mother fir whom i purchased it.... she has a pace maker and i didnt kniw it could not be used in conjunction with a pacemaker until i read the information leaflet that arrived with it. had i seen detail about thos on the website i would not have bought it for her.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Better than expected results

Very easy to deal with, fast efficient service. Purchased not expecting much help from products, but reality is that the Pain Gone Plus, is now in my handbag wherever I go...it gives fairly instant relief if used quickly when pain starts...and the joint gold gives support with foot and knee pain and also helps with sleep! Both products really help with decreasing what I had begun to accept as a permanent level of pain. The multiple purchase prices make them competitive

January 30, 2025
Unprompted review
Rated 3 out of 5 stars

Did not work on hip

I have osteoarthritis in my hip
Unfortunately it does not do much for the pain there.
It does help a bit with my shoulder but maybe I am not doing it right or not often enough
I will persevere

January 20, 2025
Unprompted review

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