Paintseal Direct Reviews 347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and accommodating approach, often highlighting their helpfulness and care. The service is frequently described as excellent, with many appreciating the efficiency, clear communication, and attention to detail from start to finish. The product itself, often applied to motorhomes and caravans, receives high marks for its quality, leaving vehicles looking like new with a stunning finish and making cleaning significantly easier. Many people recommend the company and its products, noting the long-term benefits and protection provided. However, some customers also noted issues with the placement of stickers on their vehicles, which they felt spoiled the appearance and were applied without consultation. A few other people also felt that the vehicle was not properly cleaned before the application of the product, observing algae and marks.

What people talk about most

Product

Reviewers express high satisfaction with the product, often noting its protective qualities and ease of use.... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and... See more

Quality

Clients share positive opinions on quality, with many reviewers pleased with the product's performance and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more

Rated 5 out of 5 stars

Difficult to comment as the coating was applied at the dealer. There were some timing issues that meant applying the coating probably had less time than planned but everything was sorted. Now we’ll se... See more


Company details

  1. RV Supply Store

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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Rated 5 out of 5 stars

Excellent service

The service from PaintSeal was excellent from start to finish, the guy who did the work was brilliant and went the extra mile. He explained everything before an after the application, even allowed us to see the roof.

The only downside is that we were not consulted on about applying the stickers to the back of the caravan and one of our windows but we now see the benefit of them if we sell the van.

June 26, 2025
Rated 5 out of 5 stars

Fantastic Service and a Great Experience

I contacted Paintseal Direct after an online search and reading good reviews.
After a good initial conversation, where the process was clearly explained, I decided to visit their premises to have the work done. They were very accommodating in finding a day and time that suited me, especially as I required a quick turnaround before my first outing in my new campervan.
When I arrived at their premises to have the work done I was greeted by Callum and Ben, who explained timings and gave me direction for getting into Nottingham city centre, where I whiled away the time until I received a call to tell me that my campervan was ready for collection.
On return to their premises, I was again greeted by Callum and Ben, who showed me around the vehicle, explained the work that they had carried out, gave advice on how to properly maintain the finish and finally, presented me with a bag of products to use on the vehicle to maintain the finish - great service.
I must say that my campervan looks fantastic now, with a great sheen to the vehicle, and I look forward to seeing how the finish performs in the future.
All in all, a great experience and I thoroughly recommend Paintseal Direct to anybody looking to have a protective coating applied to their vehicle.

July 1, 2025
Rated 5 out of 5 stars

Went with the flow

Difficult to comment as the coating was applied at the dealer. There were some timing issues that meant applying the coating probably had less time than planned but everything was sorted. Now we’ll see how the coating works in the coming years.

June 3, 2025
Rated 5 out of 5 stars

We purchased our new van the early part…

We purchased our new van the early part of this year. it was then sited on a seasonal pitch. Our neighbour in the next caravan told us about Paint Seal so I looked into it and was impressed with the presentation of their product, Gen-3 Glasscoat protection.
We arranged a date to have it applied at our caravan site but the application is weather dependent so had to arrange another date. Which wasn't a problem for us or Paint Seal.
Marcus was the technician who turned up and bang on the time arranged. It took him about 3 and a half hours to complete including the roof. Then he treated all the seating inside the van. When finished every bit of our van was sparkling. Marcus did a fantastic job and also left us a complimentary after care kit.
From the initial enquiry to the end result very very impressed. Thank you Paint Seal
Note: Our caravan dealer should have offered us this option before the handover but didnt

June 11, 2025
Rated 5 out of 5 stars

very difficult to review something like…

very difficult to review something like a product designed to make cleaning easier and protect paintwork over a long time when they want a review soon after purchase.
The application went well at the time specified.l

June 10, 2025
Rated 5 out of 5 stars

A very satisfied return customer!

Paint seal applied carefully and thoroughly by experienced operative who was happy to answer my questions and who fully demonstrated his enthusiasm for the treatment. He informed me when he would arrive and came on time. A wonderful shiny smooth finish.

June 3, 2025
Rated 5 out of 5 stars

First class from start to finish.

Great communication from the company. Technician who applied the coating was friendly, professional m, knowledgeable and very efficient.
Van looks immaculate and most importantly the bird mess just sponges off…even when dried on. Well worth the investment, especially with the five year guarantee. Can’t recommend highly enough.

May 20, 2025
Rated 5 out of 5 stars

Just WOW! What a company!

Had these guys (Callum & Mark) to do some really intricate Rhino lining work on our RV and to say we were treated brilliantly from start to finish would be a huge understatement! The two guys could not have been more friendly, professional and very good at what they do. Having used various companies to do work on our RV and being less than satisfied, I have to say the experience we had at Paintseal Direct has been nothing short of excellent! 5* is really not enough and whilst you’re waiting to have work done be sure to check out the car dealership! Thanks Callum / Mark for your work and for the real care you took in working on our pride and joy. Highly recommended!!

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. The coating was applied at my home, with good comms from the installing technician. No issues at all, I am a returning customer, as this was about my third or fourth caravan to have Paintseal applied. Strongly recommended.

May 13, 2025
Rated 5 out of 5 stars

Very pleased customer!

From my call to the office, through to the application of the product, I was met with courtesy, friendlies and professionalism. The paperwork was processed and sent through with the 5 year warranty. I used them before on our previous caravan and would highly recommend them.

April 29, 2025
Rated 5 out of 5 stars

Quality Service

Quality Service. very experienced operative, happy with attention to detail, pleased with the finish, obviously not sure if if the product will last as per Guarantee but very happy at the moment.

May 1, 2025
Rated 5 out of 5 stars

Fantastic service

They did exactly what we asked which included no sticker on van and the job was a fantastic result worth every penny hassle free and done at dealership before we took delivery all organised by Lisa wonderful thank you so much

April 29, 2025

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