Paintseal DirectReviews 

356
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the friendly, accommodating, and professional staff. Customers consistently highlight the brilliant service and product quality, noting that their vehicles often look like new after treatment, with an excellent finish and easy cleaning. Many appreciate the efficiency and attention to detail, with some mentioning the convenience of services like courtesy cars or home visits. However, some reviewers were not happy with the application of stickers, finding them to spoil the appearance or not being consulted about their placement. A few other people also felt that the product application was incomplete or incorrect, leading to issues like masking tape residue or missed areas, and even discovering cracks after the service.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing high satisfaction with its... See more

Service

Customers had positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

Second time I have used Paintseal Direct. Brilliant service, our 2017 Coachman looks like its just out of the showroom. Even the guy applying the second coating could not believe the condition. Brilli... See more

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more


Company details

  1. RV Supply Store

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

356 reviews

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4.8

All reviews

(356)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Paintseal Gen-3 treatment on Hymer motorhome…

Booked our 16 year old Hymer motorhome in for a Gen-3 treatment, we were a bit unsure how it would turn out because of the age and although we clean it the best we can (we are elderly) there were quite a few marks and stains etc. We got there about 4.30pm for the treatment the next day.
We stayed in their in their spacious gated car park overnight, they even plugged us in to electric.
We were loaned a lovely new mercedes hybrid courteousy car for the day.
We were so pleased with the result, the Hymer looked wonderful, three men worked on it and did such a lovely job, we couldn't believe how good it looked. The men were so pleasant, nice and kind, couldn't ask for anyone better.
Thank you so much Paintseal Direct.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Booked in me Bailey Endeavour via…

Booked in my Bailey Endeavour via Christine on the phone, arranged to take it into the Nottingham site for the Gen 3 application, met by Callum who did an amazing job. The whole experience was very professional. Higher Recommend this company and product.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and Great product.

From the first call to Paintseal Direct I knew it would be a good experience. Christine was very friendly and helpful in getting a suitable date booked I then had to change this which was not a problem at all.
On the day Marcus the technician was ready at the Nottingham site. He talked me through the process and we left him to it. Later in the day we returned and the Motorhome looked fantastic. The body and leather care kit come as part of the package.
I have only washed the front of the motorhome so far and the splattered insects came off with ease.
All this and a 5 year warranty SUPERB.

August 19, 2024
Rated 5 out of 5 stars

Coachman VIP treatments

The caravan looks brand new and shines, The long term proof has still to come. I was very pleased with the contact with the staff who applied to seal and reception who took me to the correct entrance.
You have really good customer service.

July 31, 2024
Rated 5 out of 5 stars

Motorhome looked amazing after being Paintsealed

Coating was carried out on time and to a high standard. The Motorhome was spotless both inside and out by very professional people. Providing an after care kit was a nice thing as well. This was the second Motorhome I have had coated by Prime Seal. The first one still looked amazing after 9 years and zi never polished it. I trust this one will last as long.

July 25, 2024
Rated 5 out of 5 stars

Top Quality

Paintseal has been applied to our new motorhome and its like a forcefield, rain just beads off and dirty washes off with ease. The application was undertaken pre delivery at the dealership, on collection the presentation was flawless. A few aftercare items were included but its nice to see the Paint seal shop pricing is very sensible allowing continued use of their products to maintain the investment. A job well done and can confidently recommend Paintseal products and the company as a whole.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

They did what it said on the Paintseal brochure.

We read about Paintseal in the Caravan and Motorhome Magazine. Being fortunate enough to have acquired a new caravan we thought it a good investment to give the exterior and seat covers extra protection.
Paintseal were v efficient from initial contact through to Marcus arriving early at our drive to get the job done before rain, expected at noon. He got on with it meticulously and was finished within 3 hours, and minutes before a shower. The coating dries in minutes. The end result looks as good, if not better, than new! We shall follow Marcus' advice re future cleaning with the products provided, and keep it that way.
I have passed on a brochure to friends.

June 14, 2024
Rated 5 out of 5 stars

Top quality workmanship both inside and…

Top quality workmanship both inside and outside of my campervan.Alloy wheels meticulously cleaned and paintseal applied,paintwork left silky smooth and gleaming,and from past experience I know it will be good for at least another three years with no need to wax or polish.Even smudges of sealant left by the manufacturer on the roof top were cleaned off without any trace.

June 6, 2024
Rated 5 out of 5 stars

Exceptional customer care

I have had the good fortune to have had my motorhome paintseal ceramic coated from new. I can't praise their product enough as it has kept the motorhome like new.
The service is absolutely exceptional, with above and beyond customer service by really knowledgeable, professionals.
I have to mention Callum, who recently reviewed the coating on my motorhome, again really professional, knowledgeable, and personable, a massive credit to the company, can't praise him enough.

May 20, 2024
Unprompted review

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